The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.  Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must.  Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel.  Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8840 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it. Recommended this place

    I love everything food drinks! Met new people! Roman, Jesus everybody is super kind to me. I’m coming back to this hotel in 2026! December 8 my birthday December 9 leaving back to USA! Best birthday weekends before my birthday hit! Love mom❤️❤️

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Happy Birthday to me!

    My family and I had a wonderful time celebrating my 50th birthday in style! This was a first international trip for my three kids, and my first all-inclusive resort stay for all of us, and we had an amazing 6 days of lounging on the beach, swimming, sight-seeing, and eating more amazing food than anyone should be allowed to eat! The staff were helpful and prompt, responding quickly to a maintenance request for our jacuzzi tub that had us up and running again the next day. If money were no object, I'd gladly return for another stay!

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good resort for a short stay

    It is definitely a smaller resort but the location is perfect. The food was okay, the staff were great! Rooms are a little outdate but you get everything you need. If you travel with kids, the evening program is okay, but they could definitely improve. I do think this applies to all Riu hotels. Overall a good resort.

    Dec 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfection!

    Our room was spacious and clean with an amazing ocean view. There is such a wide variety of delicious food and drinks all day long. The staff are welcoming and friendly and attentive. It was a perfect mixture of fun and relaxation! Perfect!

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous Stay

    Can’t fault this hotel, excellent in very way 5⭐️ The friendliest staff, super clean at all times, fantastic food, stunning views, amazing rooms and outstanding entertainments and team. ❤️❤️❤️❤️

    Nov 28, 2024