The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.  Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must.  Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel.  Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8754 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Will come nack

    This was my first trip out of the country and I enjoyed myself plenty. The service was amazing room and views were also excellent.

    Sep 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First trip ever, I will be back

    First trip ever, I will be back. The staff was wonderful food too, had a little trouble with our rooms at first but was fixed quick

    Sep 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    There's no better hotel in Cancun

    We're from the UK and we're pretty well travelled, but this hotel is honestly one of the best hotels we've ever stayed in. ALL rooms have sea views, which is pretty spectacular and the sunrise from the beach was beautiful. The beach is clean and has plenty of sunbeds with parasols available. It has a beach bar that also has hot drinks and snacks. The pools are big with the entertainment team doing a fab job in that heat and the pool bar doesn't get too overcrowded. Food at this hotel has to be why I've given 5 stars. It's insanely good with a huge selection of hot and cold meals, vegetarian, vegan you name it, they have it. My personal favourite was the daily fresh bread and abundance of avocado. There are parties if you like that kind of vibe. They are held in between this hotel and the Riu Caribe next door. They have white, pink, neon and jungle parties which are all exactly the same just different themes. They're so good. Held in and around the pool and last about 4 or 5 hours. We also booked Coco Bongo from around the pool. The guys are there most days and are genuine. We did go for the top package because we'd heard so many mixed reviews but our seats couldn't have been better. We paid about £160 each which I know is extreme but we'd do the same again given the chance. Overall, this hotel is incredible and if we ever returned to Mexico, this is where we'd stay.

    Sep 27, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can't wait to return

    We had such an amazing time. Our room had a beautiful view of the resort and the sunrise side of the ocean. We saw the most spectacular sunrises right form our balcony and jacuzzi. We were there over the Mexican Independence Day and the festivities were outstanding. The staff go above and beyond to make sure your stay is enjoyable. Hat's off to Rudolfo, Marcello, Diego, Karina, Raphael, Toni (AKA Fernando), Max, Kevin,, Santiago, Anna, Hugo, Mari & Damaris. Special thanks to the Riu Palace Pennisula & Daniel for the gift of Riu insulated cups with our names on them!

    Sep 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    What a Wonderful Experience

    We have just come back from this amazing hotel. Couldnt fault anything, the rooms, Pools, Beach, Food, Staff all totally amazing. All the staff are so hardworking and the grounds and hotel are immaculate. A special shout out to our Waiter in the Buffet, I think his name Marche, or something similar, he was amazing and our glasses were always topped up with lovely Wine. The 2 guys working the Pool drinks Alex (on the Drinks cart) and also Martinez were so lovely. It was a perfect Honeymoon. Thank you Rui Palace Peninsula for a Beautiful 2 Weeks in Paradise. :)

    Sep 24, 2024