Guests will receive:
* Breakfast (buffet, featuring live cooking stations and sparkling wine)
* Dinner ( buffet, with live cooking stations and assorted desserts). Special evenings twice per week. Guests also have the option of ala carte dinner (for 2 sittings and reservations are required)
* WiFi throughout the hotel
* Live music or shows several times per week
Important Information: Appropriate attire required for dinner (long trousers for men for dinner). Restrictions may apply. Additional information will be provided by the hotel at check-in.
Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3384 reviews
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Jan 24, 2026Room description and cost misleading
Booked through the RIU website direct opting for a room with a sea view. On arrival we were disappointed to say the least. It was a room with a pool view at best. On complaining we were told that all rooms that faced the sea were classed as sea view by their definition. Misleading to say the least. You need a room on at least the 4th of 5th floor to have any chance of seeing the sea. Heaven knows what a room with a partial sea view is. Other than that everything else was great. We feel overcharged for what we received
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Jan 06, 2026Lovely holiday destination
We last visited the Riu Palace 10 years ago and recently stayed for a week 30/11 - 7/12. We were not disappointed with all aspects, it is just as we remembered, the staff were so attentive, our flight was delayed so we missed dinner but a meal was laid on for us. Delicious food experiences every day & extremely high standard of cleanliness. We have already booked for 2 weeks in 2027,
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Dec 12, 2025
See you again soon
Our 5th time here and it doesn’t disappoint. The staff make you feel so welcome, the hotel is kept impeccably clean. Our room was very well located on the ground floor with beautiful views of the sunset. The buffet was busy at times, but it was easy enough to be seated in the outside area, which we prefer. A great selection of food from the buffet and a different roasted joint each night. The evening entertainment was mediocre, but that’s not what we were there for. Domino were the best while we stayed. Sun loungers were not a problem unless you wanted to be by the infinity pool, but we preferred to be in a quieter area with more space around you. The Sunshine bar was a great place to chill and relax before getting ready for dinner and a big shout out to Camilo, Theresa and Laura who made us so welcome every afternoon.
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Nov 16, 2025
Riu Palace Tenerife stay with friends
The Riu Palace Tenerife was an excellent choice being in a great location away from the busy area of Adeje. The hotel and its grounds were very well maintained with plenty of sun beds, the staff always friendly and helpful. Rooms very quiet and large, beds very comfy with tea/coffee making facilities plus free to use safe. Check out views from outside bar area on 6th floor especially at sunset with a drink. Good choice of good and nightly choice of live entertainment
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Nov 15, 2025
Great Hotel, even better Staff
We stayed at the RUI Palace Tenerife in October, this was our first time staying at a RUI hotel, but most certainly will not be our last. The hotel was beautifully decorated, kept meticulously clean and felt very spacious . From the moment we arrived and throughout our stay everything was exceptional. Our room was a junior suite, on the 9th floor (906) and it was kept spotless by our wonderful housekeepers. There was lots of space, quality towels and linen, robes and slippers, a jacuzzi in the bathroom as well as a rain shower and quality toiletries. The double size balcony had fantastic views, two reclining chairs, a table and two additional sun loungers. It was so nice to retreat to our balcony and enjoy the views and amazing sun sets. As part of the junior suite you had dedicated Balinese beds, in the adult only area of the sun and pool terrace. These were very comfy, to provide extra privacy we would suggest some low level bushes are placed at the front of the terrace for privacy from the walkway below, but without spoiling the view. There were always sun loungers and towels available. The pool bar service was speedy and efficient. The food was excellent with plenty of choice and lots of variety. We would suggest better labelling and segregation of vegetarian/ vegan options but the food was plentiful, even towards the end of service. Drinks were reasonably priced and again lots of choice. Finally, the staff, they really are the heart of the hotel and great ambassadors for the RUI brand and would be one of the main reasons we would stay again at a RUI hotel. Everyone we met was genuinely happy, friendly and wanted to make sure your stay was the best it could be. We cannot list all the names ( sorry) but a special mention to Jamie and Angy in the restaurant and also our wonderful housekeepers. We would also like to especially mention the reception staff who were on duty when we arrived on the 17th October at approximately 9.30pm. Whilst checking in a fellow guest had a nasty fall, the reception staff quickly ran to assist the lady, they called for a doctor, helped and stayed with her offering reassurance and making sure she was ok, showing great empathy and genuine concern for their guest. Overall we would recommend this hotel, we had a great stay and can’t wait to return.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.