Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.
Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Drinks service at the pool
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing
Free use of wellness facilities (gym)
Room Service 24 Hours a day
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- All-Inclusive, 24-hours
All meals and snacks:
Breakfast:
- Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
- Continental breakfast/snackLunch:
- Hot and cold buffet and on the spot cooking stations
- Pizzas, pasta, salads and assorted desserts
- Jerk (traditional Jamaican barbecue) station (6 times a week)Dinner:
- Buffets and on the spot cooking stations
- Special evenings: Theme buffets (twice a week) - Various Lounges/Bars
- Plaza Bar
- Lounge Bar
- Lobby Bar
- Reggae bar
- Various Restaurants- Bloody Bay
- Hakuchi
- Krystal
- Rimini
- Junior Suite GardenViewBedding: 1 king size bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobes by request
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
- Wireless internet connection
- Junior Suite OceanviewBedding: 2 double beds or 1 king size bed, living room area with sofa or sofa-bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 Adults, 1 children , 4 Total- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Handrails in the shower and next to the toilet. There is no tub.
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
- Wireless internet connection
- 2 Bedroom Junior Suite Ocean View2 rooms connected through a private hallway with an exterior doorBedding: 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 6 Adults, 2 children , 8 total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
- Wireless internet connection
- Junior Suite OceanfrontBedding : 2 double beds, living room area with sofa or sofa-bed
Occupancy: 3 Adults, 1 children , 4 Total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- TV
- Wireless internet connection
- 2 Bedroom Junior Suite Ocean Front2 rooms connected through a private hallway with an exterior doorBedding: 2 double beds.
Occupancy: 6 Adults, 2 children, 8 total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- TV
- Wireless internet connection
- Suite Ocean ViewBedding: 1 king size bed, living room area with sofa
Occupancy: 2 Adults, 2 total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathtub
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Dual sinks, hair dryer and make-up mirror in the bathroom
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Satellite television
- Shower
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa*
- Tennis court
- Tour/sightseeing desk
- Water sports
* Fees may apply
- Children's pool
Children's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling equipment
- Kayaking
- Body boarding - Pool
Three swimming pools, one with Jacuzzi.
Offering complimentary sun loungers, towels and parasols by the pool.
- Spa *Renova Spa offering various beauty treatments.
- Golf *There is a golf course located within a mile of the property.
- On-site EntertainmentDaytime entertainment program for adults
Daytime entertainment program for children from 4 to 12 years of age (daily)
Shows, Riu Evening Program or live music (daily)
* Fees may apply
The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.
There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.
The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.
We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .
Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8731 reviews
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Nov 08, 2026An Absolutely Wonderful Stay at Riu Palace Tropical Bay! 🌴☀️🇯🇲
An Absolutely Wonderful Stay at Riu Palace Tropical Bay! 🌴☀️🇯🇲 We’ve had the most amazing time at Riu Palace Tropical Bay and would highly recommend this resort to anyone considering a visit to Negril! From the moment we arrived, we were welcomed by such warm, friendly and attentive staff. A special thank you to Michael and Chris at the front desk for making us feel so welcome, and to Twain, our server, for his wonderful service and kindness. Michael and Julian also went above and beyond to make our stay extra special. We truly appreciated everything they did! A huge shout-out to Spotlight, the Entertainment Manager, and his fantastic team! They work so hard to fill the days with fun, activities and great energy. The evening shows are also really good and absolutely worth going to! The food was excellent! The buffet offered lots of variety every day, so there was always something delicious to enjoy. Hakuchi was fantastic, and I honestly think I had the best salmon I’ve ever tasted! And a special mention to Jolly Jerk (the little jerk chicken stand close to the beach). The jerk chicken was absolutely incredible and honestly the best I’ve ever had! It’s definitely a must-try while you’re here. The beach was spotless, and the grounds and surrounding areas were beautifully maintained. Everywhere was clean, and we felt very safe and comfortable throughout our stay. What really makes this resort special is its people. The staff are genuinely kind, welcoming and always willing to go the extra mile to make your holiday memorable. We’ve had a brilliant time and leave with wonderful memories, big smiles, and so much appreciation for everyone who made our stay special. Thank you, Riu Palace Tropical Bay, for such a fantastic holiday! We would happily return and highly recommend this resort to anyone looking for a wonderful Jamaican getaway. ❤️🌴
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Oct 26, 2026Honeymoon with Family
Beautiful location. Beach is lovely and clean and the sea was clear, calm and balmy. Would recommend wondering down the beach to the Office of Nature bar. Rooms were clean and spacious and maid service was great. Food at the buffet was good quality and plentiful but was repetitive. Depends who was serving you as to quality of service but on the whole the serving teams were great. Special mention to Orville, and Denise who were stand outs in Negril Restaurant. Daiquiri bar was our favourite place to drink. Lovely cocktails made by the amazing Krystal. Such a lovely friendly women…. Brilliant service.
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Oct 22, 2026
Amazing Jamaica!!
Great Place not my first Riu but first time in Jamaica and loved it!! Food was great and the entertaiment team and the shows! Also great team at the pool bar!!! We had a junior suite see view omg the sunsets were unbeleivable...room clean no complaint. Special thanks to Romaine & MJ in the entertaiment team, Julian at the buffet geat lady and Andre our barman at the beach and bar. I 1000x recommend and wood go back ! Melanie from Canada Travel October 13 to 20
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Oct 20, 2026RIU Palace Tropical Bay - Is Biased Against Local Jamaicans
RIU Palace Tropical Bay has left an extremely bad taste for the RIU Brand. I am convinced that RIU Tropical Bay is not for local Jamaicans - this was even sealed when RIU Tropical Bay kicked all Jamaicans off property once we were checked out. Jamaicans were told you have to leave now, you cannot get any lunch before leaving etc. The management was hovering like Hawks over their staff so much so I felt like a black man in a store in the USA - felt like being watch at most point. Every department of staff had their little meetings complaining about how they were being mistreated. The Buffet is filled with roaches which came out when the rains came pouring down - even in the room their was roaches. Staff that has elevated positions such as supervisors are puffed up, they feel they can speak to Locals anyway they feel like - to the point we had to let them know that is not how you speak to people. They were very disrespectful at times. The staff on the lower end - cleaners waiters and waitresses were very professional. From our experience RIU Palace Tropical Bay is very biased towards Jamaicans, its like they are sorry we were there enjoying ourselves.... Will never go back to RIU Palace Tropical Bay - and will not book any reservations for our clients to that Hotel especially our local clients to go and get mis-treated after spending their money.
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Oct 15, 2026Underwhelming
I stayed at two resorts on this trip, one was Royalton Negril and the other was this hotel. The Royalton was the better of the hotels and I will start by saying I went to the Royalton first and maybe if I had gone to the Riu first I would have not had such negative thoughts about this resort. To start and most importantly, no elevators. We had a third floor room and walking the stairs gets old quickly. On the other side of our "villa" there was an older couple where the woman was in a wheelchair. I watched the bellhops carry her down the stairs to her wheelchair. It looked bad and it wasnt safe. Next everything in the room, lights, tv, only works if you have your key in this slot when you first walk in the room. I dont love the idea of walking into a dark room so you almost need to leave a key in the slot when you leave so that you can come back to a lit room if its late at night. The bed was not incredibly comfortable but not end of the world bad. The mini bar in the room with the actual alcohol bottles was a nice touch. I had been to a different Riu about 15 years ago and got a lot more use out of it then, now I'm in my mid 40's so although i drank a good amount it was more at bars/restaurants than the mini bar in my room. The one very nice touch I will say that they had in their rooms was every room had a full size umbrella which came in handy because it rained daily, not for long but every day. It was nice to have that. I was in villa 4309 and the toilet was not great. As soon as we walked into the room, there was only liquid in the toilet and it backed up. When we called maintenance they were on it immediately which was great but this happened 3 times which isnt fun. I'm not a big fan of all inclusives at this point in my life and one of the main reasons is the food is bland. No exception here. We did have dinner at the "steakhouse" one night that was ok. Otherwise our food was average to below average. The jerk hut, wasnt anywhere close to as good as the one that was at the Royalton. The layout of this hotel says party resort to me. The rooms are on the outside and everything else is in the middle of the resort. The restaurants, pools, and bars are all in the middle so depending on what villa you are in you may have a decent walk to get to anything. There was no pool that you could just chill at because when they were open it was only party trivia and games. Again this wouldve been great for me if I was 20 and on spring break but when you are out of that crowd and looking for a romantic time with your lady, you couldnt really find it at this resort. All in all, if you are a young person looking to party party party, this is probably the resort for you. If you are a person that is looking more for elegance I would recommend Royalton Hideaway
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50