The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.
There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.
The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.
We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .
Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.
Location
Negril - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8042 reviews
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Oct 02, 2024Great Riu hotel
Stayed at this lovely hotel for my 60th birthday at the beginning of May. Great chilled out vibes here. Delicious food (particularly the jerk chicken served in the beach at lunchtimes), and plenty to choose from. The hotel is spotlessly clean and our room was cleaned daily, and towels refreshed. Thanks to the staff for this. Clean pool area with plenty of room for everyone. Enjoyed the pool and beach service from the waiters, who always served us with a smile. The beach is lovely with plenty of sunloungers and shaded areas for everyone. The water is warm and shallow and we spent a lot of time in the sea. The evening entertainment was ok, and was just right for what we wanted from the holiday. Very pleasant and warm staff at this hotel where nothing was too much for them to help you enjoy your holiday and stay at this Riu hotel. They’re a credit to the chain. Highly recommended.
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Oct 01, 2024
Fantastic hotel
Amazing holiday… Staff were brilliant, wide range of food and different restaurants to dine in, lovely and clean.. Beaches were spotless and the usual sellers on the beach was a given but they were not permitted beyond the first row of sunbeds so if you don’t want the hassle don’t use the first row… Went on a boat trip to see the salt water alligators ( which was fantastic and the guides really knowledgeable) and to the a waterfall but there was a thunder storm so only stayed there for a quick drink.. Family went snorkelling which they throughly enjoyed and then onto Rick’s bar which they liked but said it was very expensive for the food and drink…
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Sep 29, 2024Disappointing - Will not pick a RIU again
I’m currently staying at the Riu Palace Tropical Bay in Jamaica, and unfortunately, the experience is far from the luxury I had anticipated. First, the food is shockingly poor for a supposedly top-tier resort. It’s repetitive, bland, and lacks variety. The food is cold , the rice is dry , it nearly took out my tooth. It is the same food in the Buffett and restaurant’s every single day. After a couple of days, every meal felt the same, with very few options to make dining enjoyable. For a hotel that markets itself as a 5-star establishment, the culinary experience was severely lacking, and it quickly became one of the most disappointing aspects of the trip. Entertainment is another letdown. It’s difficult to find something enjoyable in the evenings. Worse yet, all the bars shut down at midnight, leaving guests with no place to relax or unwind. There are no dedicated chill-out areas, meaning that after midnight, the resort feels completely dead with nothing to do. For a vacation spot, this lack of late-night entertainment or even a quiet place to hang out is incredibly frustrating. The only redeeming feature of the Riu Palace Tropical Bay is its breathtaking beach. It’s truly one of the most beautiful stretches of sand I’ve seen, and it’s the only reason I’d consider coming back to this part of Jamaica. However, a beautiful beach is not enough to make up for subpar food, poor entertainment, and limited facilities. We have stayed at top hotels all over the world and we will never pick a RIU again. Overall I’m feeling very disappointed with my stay. If you're looking for a resort with great food, engaging entertainment, and vibrant nightlife, this isn't it. Unfortunately, the stunning beach was the only highlight of an otherwise lackluster stay.
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Sep 26, 2024September break.
Nice hotel, 5 star in Jamaica, probably a 4 star in the UK. Service Service was good/great. The service team were attentive and helpful, some looked occasionally disinterested in the Restaurant and bar areas. Bevan and Marley should have special mentions. Housekeeping team were excellent and the Entertainment team were good, they left you alone if you wanted. Entertainment The entertainment itself had a good variety day and night. The uber loud speaker probably wasn't necessary and the foam party was fine for some, not for others. Beach and Pools The beach was lovely, keep well and ideallic. Little gripe was the large amount of local sellers roaming up and down the waterfront and would approach you or shout at you for attention. Pools were nice and warm and clean. Room Had everything you need from an iron and ironing board to loads of towels and toiletries. The mini bar was stocked daily with water, coke, tonic etc and the spirit optics were never allowed to get empty! Food The main buffet was excellent. No quantity or quality issues, loads of variety from all cultures around the world. A choice of additional a'la carte restaurants were great. Again, the quality and quantity were excellent. Drink What more can you say?! Loads of choice from local spirits to branded ones. Only Red Stripe beer, but when in Jamaica! Cocktails and Mocktail choices were vast - the Pina Colada is well worth a taste, particularly with Rum! Summary The hotel is definitely worth a stay, if you want calm and peaceful music, you may need to think again, however the team, the food, drink, housekeeping were all brilliant. Well done Rui.
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Sep 26, 20245 Star Beach, but 3 Star resort
This resort has a 5 Star beach, but is 3 Star at best. Rooms - we stayed Ocean Front on the third floor. Rooms are clean and big enough, but are in desperate need of maintenance. Outlets and USB plugs do not work. Shower is poorly caulked. Towel hooks dangling from the wall. Refrigerator door casing falling off. Also you cannot adjust the temperature in your room. Temp was usually 26 Celsius (78 F). Way too warm although the ceiling fan helped a little. We tipped housekeeping most days, but did not seem to matter. Some days no wash clothes, some days only 2 towels, some days no hand towels. Tipping didn’t seem to matter. We were happy rooms were cleaned by early afternoon each day. Food- breakfast buffet is the best. Lunch and dinner buffets get old quickly. Most of the same entrees everyday. The Little desserts are very good. We went to the Steak house and the food was great, however it was very warm and humid so not enjoyable to eat dinner while sweating. Also went to Krystal. Food was not great and although this restaurant is air conditioned, it was still very very warm inside. Just not a great experience. Drinks are plentiful, but extremely weak with just a dash of alcohol. We ended up bringing the rum from our room to the beach and pool during the day to properly spike our drinks. Pools are great especially the relaxation pool. Liked that pools are so close to the beach so can easily go back and forth. Peddlers on the beach are very annoying- so sit 2nd or 3rd row if you don’t want to be bothered. Entertaining- we watched the early entertainment 2-3 nights. Reggae bands were good. Comedy skits were painful. We were at this same resort in 2019 and it seems to have slipped so much. Not a great value for the price in our opinion. Most likely would not return.