The Hotel Riu Palace Tropical Bay (All Inclusive 24h), is located at the famous Bloody Bay beach in Negril, Jamaica, one of the best resorts in the area par excellence. Its Victorian style inspires harmony and calmness surrounded by a 47,000 m2 garden.

There‘s no better way to relax than in a Riu Palace with all the options for relaxation it has to offer. The complex includes two fresh water swimming pools, a solarium terrace, gym, Jacuzzi, sauna, the “Renova Spa” wellness centre and a vast beach where you can sunbathe and enjoy a drink.

The 24h All Inclusive system gives you the opportunity to sample the best Jamaican cuisine prepared by our chefs for the buffet restaurant or the delicious menus in the themed restaurants: a wide variety to satisfy every palate.

We recommend you to try out the entertainment programme that the Riu Palace Tropical Bay has organised for all ages. For adults and children alike, there are endless activities to do as a family, couple or with friends. The complex includes two tennis courts, table tennis, a gym, volleyball, windsurfing, sailing, snorkelling, kayaking, bodyboarding, diving and other water activities. For the children, there is a playground near the beach and an entertainment programme where they can enjoy a range of activities with our entertainers. Jamaica harbours many secrets and wonderful places. You mustn’t miss excursions to the thermal springs of Rhodes, Hall Plantation, the crowded Seven Mile Beach, The Great Morass where you can see endemic birds and American crocodiles, or Roaring River, a cave where you can swim and see harmless bats. If you like to play golf, the Negril Hills course is perfect for enjoying a game. In Negril you can also go cycling through the hills which offer splendid photo opportunities. .

Fall in love with Negril and have your best holiday at the Riu Palace Tropical Bay.

Location

Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8046 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Vacancy

    Awesome place, awesome staff, awesome food, perfect moment, nothing to say. I look forward to returning. Thanks for all

    Oct 06, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Above and beyond expectations

    Celebrated our 20th couple's anniversary at the RIU Palace Tropical Bay from Sep 23 to Oct.4, 2024. It was perfection. •The beach: 5/5 ++ wow, wow, wow !!!! Sand, no corals, no seaweed (a little of sea grass that floats around but nothing growing on the ocean floor) •The activities and resort atmosphere: 5/5 Great entertainment staff •Buffet: 4.5/5 (the food was amazing, lots of variety, fresh ingredients, best we've ever had, better even than some 5-star top notch resorts in Mexico... - BUT some of the staff were pushy to have us in their section so it made us feel uncomfortable) •Specialty restaurants: to be honest, we only tried the Steakhouse and the Japanese restaurant. It was great, (the Steakhouse was better), but because it's 2 seatings (1st is at 6.30pm and 2nd starts at 8.15pm), we felt rushed. •Food and drinks: in general, 5/5 •Service: 5/5 ++ Everyone went above and beyond. Best service we've had in an all-inclusive resort. Shanisse (housekeeping), Beverly (at front desk), Judith (server at the beach). Exceptional. We had an issue with the A/C on the 1st night (very fouled air). We made a remark on the very same night. They sent someone to spray air freshener but it didn't work. Woke up in the middle of the night because the smell was so bad it made me nauseous (it smelled like mold and sewage). Spoke with Beverly at 7.30 am. She told us that we would be offered a different room, no worries, and to go have breakfast, pack our bags, and call the reception once ready. At 9.45am, we were in our new room. It was perfect (villa 4). She and the management took the time to understand what the issue was and made the necessary changes and prevented what could have been a disastrous experience. It was one of the most memorable vacations EVER. Thank you to Beverly and the management team for everything. We will be forever grateful. My husband and myself WILL BE BACK, guaranteed. As a travel agent, I wanted to know why my clients loved that resort so much and now, I know why. I will definitely continue to recommend your establishment, with highest praises. Best regards to all, Genevieve and Patrick

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    All Inclusive Stay

    My stay was lovely. My room was clean and comfortable. My only complaint is that my Beats headphones were left in the room. Unfortunately, the staff claims not to have seen them and no follow up on behalf Riu staff despite their promise to do so.

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Stay at tropical palace

    Could have been cleaner. Sheets had nail polish stains and other small sorts and weren’t change when requested - they just re made the beds with the same sheets. Everyone was very sweet and amazing the staff are so wonderful. In September (middle to end) it rained A LOT. We asked for an umbrella and called twice no one brought it. Had to walk in the pouring rain to get food. No elevators sadly

    Oct 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Riu hotel

    Stayed at this lovely hotel for my 60th birthday at the beginning of May. Great chilled out vibes here. Delicious food (particularly the jerk chicken served in the beach at lunchtimes), and plenty to choose from. The hotel is spotlessly clean and our room was cleaned daily, and towels refreshed. Thanks to the staff for this. Clean pool area with plenty of room for everyone. Enjoyed the pool and beach service from the waiters, who always served us with a smile. The beach is lovely with plenty of sunloungers and shaded areas for everyone. The water is warm and shallow and we spent a lot of time in the sea. The evening entertainment was ok, and was just right for what we wanted from the holiday. Very pleasant and warm staff at this hotel where nothing was too much for them to help you enjoy your holiday and stay at this Riu hotel. They’re a credit to the chain. Highly recommended.

    Oct 02, 2024