Resort Details
- Various Lounges/Bars
- Ananá
- La Cumbia
- La Plaza
- Las Olas - Various Restaurants
- The Palms
- Jade Asian Restaurant
- Traviata Italian Restaurant
- Turquesa
- StandardBedding: 2 double beds or 1 king size bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits- 2 Adults + 2 Children or
3 Adults + 1 Child- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- In-Room Safe
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- 2 Bedroom Standard2 rooms connected by an interior door or through a private hallway with an exterior doorBedding: Each room: or 2 double beds or 1 king size bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits- 6 Adults + 2 Children
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Wireless Internet Access
- OceanviewBedding: 1 king size bed.
Occupancy limits- 2 Adults + 1 Child or 2 Adults- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Wireless Internet Access
- Junior SuiteBedding: 2 double beds or 1 king size bed, living room area with sofa-bed
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits- 2 Adults + 2 Children or 3 Adults + 1 Child or 4 Adults
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Hair Dryer
- Iron and Ironing Board
- Minibar
- Safe
- Satellite television
- Shower
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite*
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite*
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services
- Laundry/Valet service*
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna*
- Spa*
- Wakeup service
- Water sports*
- Wireless internet connection in public areas
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *Jet skis
Parasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfingSailing
Kayaks
Snorkel gear
Introductory scuba lesson in the pool
Paddle boat - PoolThere are 4 pools on-site. This property has swim-up bars.
- Sauna *
- Spa *
- General *Access to pickleball court at Riu Palace Mexico
- Golf *Golf course located within a mile of the hotel.
- On-Site EntertainmentAccess to weekly theme parties for everyone
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Sep 13, 2026
Great hotel
me and my family stayed at RIU Playacar for just under 2 weeks and had a great time. The hotel was stunning and the RIU staff were very welcoming. We booked a standard double room which was very spacious and clean. The cleaners would come in everyday and clean the room. The only thing I noticed was that the drinks fridge was not refilled every 2 days as it stated. This left us without some drinks in the room some days. The pool was lovely and the beach was nice. Lots and lots of seaweed but I know that’s unavoidable. The all inclusive buffet was amazing. There was many choices of food and drinks. We all enjoyed the pool bar and the drinks they had to offer. I noticed around the pool bar there were hundreds of wasps flying around near the drinks ingredients which was a bit off putting. The staff didn’t seem bothered by this 🤣. We participated in some water sports which were great. Alexander from ScubaCaribe was so good. He helped us to pick the best trips and messaged my partner with updates throughout our transfer to and from the trips! The Coco Bongo staff were quite harassing, we understood that this was their job however it was quite difficult to relax at some points. Just be aware about this before staying here. Overall we would stay here again as the staff were lovely and the food was great!
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Sep 08, 2026
Margarita
Very nice stay you get to visit all the riu chain and margaritas are amazing worth it.
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Sep 07, 2026
Amazing Stay
We had an amazing stay at RIU Playacar. Everything exceeded our expectations, the food was delicious and varied and all areas of the hotel were spotlessly clean. The entertainment programme was excellent. The team all work so hard and must be recognised for this. Special mention goes to Bernie, whose Aqua Fit classes were a real highlight of our holiday and to Felix whose energy and enthusiasm helped make the entertainment experience even more memorable. We would definitely return and highly recommend this hotel.
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Aug 19, 2026
18 year old’s family holiday
Me and my family had a wonderful trip here this summer- it was nothing like we had experienced before! The room, atmosphere, and facilities were fabulous, although my favourite parts must have been the entertainment, food and drink. The entertainment went on all through the day and evening, I love how inclusive and friendly Felix and Isabela are, and Berny’s aqua aerobics was FANTASTIC. The food and drink was delicious, there was always an option for everyone. The bartenders were also really lovely, I am missing talking to Alexis every day. As a new 18 year old, I was scared the entertainment would be tailored to younger children and I would easily get bored. Lots of the activities are for all ages, and some even just for adults so alongside chilling by the pools, I never got bored. I also managed to meet a great group of new friends who were also on their family holidays. This meant on a Friday we could go to Rui tequila together where they would host the themed Rui parties. All in all, I would highly recommend this holiday and am so grateful my parents chose this hotel for us to stay at.
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Aug 03, 2026
Amazing stay at Riu Playacar
Our stay at the Riu Playacar was excellent. We were there for 2 weeks and could not have asked for a better experience. The rooms were very nice with a well stocked mini bar, and were well cleaned everyday with fun, different towel creations! All the staff were amazing, from the pool bar, especially Orlando, who was very on top of keeping our drinks full whilst around the pool, to the entire entertainment team, who were amazing. Bernie who carried out water aerobics everyday, was extremely enthusiastic and made the sessions lots of fun! “Sexy Felix” was great fun, from the 4pm bingo to after show dancing. He is extremely memorable for all the right reasons, with his high energy never fading. He will be remembered by his personalised badges which he gives out! Johnathon was lovely, very enthusiastic and helped us have as much fun as possible at all times. Both Felix and Johnathon were extremely attentive to my family throughout our stay, always taking the time to chat with us and make us feel welcome, going above and beyond. The entire entertainment team worked incredibly hard all day everyday, to create a fun, friendly atmosphere that made our holiday that much better. The variety of restaurants were amazing, with extremely nice food, and incredibly attentive staff. They could not have been more friendly. It is hard to even pick a favourite restaurant, they were all so good. Both the white and neon parties were so much fun. Again, showing how hard the entertainment staff at all the hotels work. It was very engaging and great to bring all hotels together. Last but not least, Coco Bongo is definitely worth a visit. It was amazing - the performers and the atmosphere! We would definitely return to Riu Playacar!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 29.32Mexican Pesos per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50