Resort Details

Dining
OnSite Dining
  • "Northpoint" Restaurant and Bar
    Breakfast (additional charge; included for bed & breakfast reservations)
On-Site Amenities
  • Accessible facilities†
  • Conference facilities†
  • Heated pool†
  • Meeting rooms†
  • Parking fee managed by hotel†
  • Smoke-free property†
  • Storage space†
  • Sundry/Convenience store†

† Fees may apply

On-Site Recreation
  • Golf †
    Sports and Facilities nearby (additional charge).
  • Gym
  • Pool †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2139 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel and lovely management! :-)

    We stayed here for two nights following a cruise. Room was lovely and bathroom was pleasant although the shower and sink water pressure could have been better. Breakfast also had a good range of produce to choose from and we had no problem getting a table at 0830. The first morning we had a rude awakening due to unexpected roadworks taking place directly outside our window. We spoke to the management who offered to change our room although we declined as we were out on tour all day and didn't want the trouble of repacking and relocating. So they kindly offered us a partial refund which was appreciated. I have already recommended this hotel to others since our stay - thank you!

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Stay!

    Loved our stay. Room was perfect and the hotel is located within walking distance to sights and restaurants. Everything was great and staff was very accommodating.

    Dec 11, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good but expensive

    The resort fee is crazy. The rooms are already really expensive and then another $82 - for what - no extra service or anything. And the ‘suite’ is just a small normal room. And the price of things in the little store are 2-3 times normal prices - maybe the resort fee can cover some of that.

    Dec 10, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Far Below Riu Standards – Extremely Disappointing Stay

    I recently stayed at this property and was very disappointed with the overall quality. I’ve stayed at many Riu Plaza hotels before and have always trusted their consistent standards, but this location fell far below what I’ve come to expect The first room I received was extremely outdated, and after switching rooms, I found torn carpet, poor television reception, and even feces along the bottom of the toilet bowl when I first entered. The bathtub looked old and worn, and I ultimately had to request another room just to have a walk-in shower. The breakfast area was large but felt more like a cafeteria, with tables and chairs that reminded me of school furniture rather than the comfortable setups I’ve seen at other Riu Plaza properties. My stay lasted only two days, but the experience was well below the standard associated with the Riu brand. I hope management takes these concerns seriously and makes improvements.

    Dec 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Comfortable hotel in a convenient location

    The hotel has large, comfortable rooms with large, comfortable beds. Good mattresses and pillows. There's a refrigerator and kettle. It's in a great location. Excellent breakfasts, absolutely fantastic! There's a grocery store and lots of souvenir shops nearby. The air conditioner in the rooms heats well, but it's quite large and noisy. This could be a problem for light sleepers.

    Dec 09, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryA minimum parking fee of $53 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
  • AdvisoryThe following mandatory fees are charged and collected by the hotel either at check-in or check-out. Facility Fee: $35 (Plus Taxes) per room, per night Mandatory fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Spring Breakers Policy: Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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