Resort Details
- "Northpoint" Restaurant and BarBreakfast (additional charge; included for bed & breakfast reservations)
- Accessible facilities†
- Conference facilities†
- Heated pool†
- Meeting rooms†
- Parking fee managed by hotel†
- Smoke-free property†
- Storage space†
- Sundry/Convenience store†
† Fees may apply
- Golf †Sports and Facilities nearby (additional charge).
- Gym
- Pool †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2131 reviews
-
Dec 02, 2025I am very satisfied, I will definitely go again.
The only thing I would like to mention is that if you want to order food from outside, there is no place to sit and eat in the lobby, or rather, there is a place, but it is not allowed. Everything else is very good.
-
Dec 02, 2025
you cant beat the quality and value
We frequently stay here and genuinely appreciate it, as it is centrally located near the shops, Pier 39, and other excellent destinations. Additionally, I am not compensated for this endorsement., lol...
-
Nov 30, 2025Would not return
Probably one of the worse hotels we stayed in over the course of our trip. It's a big hotel, soulless with basic rooms and common areas. We waited over an hour to get checked in, once in the room we were told was great with a balcony very underwhelmed. Bedroom itself was a good size, the bed sheets were old and worn. The bathroom and toilet were awful, very cramped and outdated. Breakfast was included, we didn't have it any of the days we stayed as the line to get in to the dining room was at least 40 people long. Parking charges are an absolute joke, 60 dollars per night when there is other local parking close by for 50% less. The only good thing about this hotel is Quinn on reception, super helpful he is am absolute star which I hope Riu appreciate. We would not return.
-
Nov 27, 2025
Great place to stay
Have stayed here many times and still enjoy it greatly. Great location for Fisherman's Warfe. Great breakfast included in room. We cruise and whenever someone wants suggestions for where to stay before a cruise from San Francisco I always recommend this property.
-
Nov 25, 2025Good hotel, in need of some improvements
Facilities fee seems outrageous for the returned value. Two water bottles as welcome pack, and that's all for the not cheap daily fee? Gymnasium is sub-standard, very packed and no real space to do exercises, and with some machines broken the whole 8 days stay, too. Wi-Fi is OK, but that's all that can be said for the facilities fee. You either have to lower the fee, or make it worth the extra price, 'cause welcome water and Wi-Fi (and a good gym) are almost standard in 4-stars hotels. At the same time, air conditioning/heating system in the room is noisy to say the least, impossible to maintain switched on the whole night unless you want to be sleepless. The small minibar fridge is noisy as well, and the water flow from the tap in the washbasin is so low that it's almost unusable. On the positive side, having remarked the above issues the room is otherwise quite comfortable. Front desk is competent and efficient, and breakfasts are generally good, except they are somewhat very repetitive with almost no variation from day to day.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum parking fee of $53 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
- AdvisoryThe following mandatory fees are charged and collected by the hotel either at check-in or check-out. Facility Fee: $35 (Plus Taxes) per room, per night Mandatory fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Breakers Policy: Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.