Resort Details

Dining
OnSite Dining
  • Various Restaurants & Bars
    Various Restaurants:
    "The Theater Buffet" Restaurant
    "Capital" Grab & Go
    "Fashion" Restaurant/Bar
On-Site Amenities
  • Concierge desk†
  • Exercise gym†
  • Internet services†
  • Luggage service†
  • Wheelchair access†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1136 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Central

    Stayed here for five nights. This was our second stay here. Great customer service. Really good breakfast cues were not that long to get to the fifth floor. They run a tight ship to ensure they get people through quickly. Location is seconds away from Time Square. Advice if you are booking a taxi to go back to the airport get them to pick you up from the junction of sixth Street it will save you nearly 45 minutes to an hour in traffic. Rooms were very spacious and clean. Gym with small but able to complete workouts.

    May 17, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great Location - few issues

    Although this hotel is in a great location - and rooms are great and adequate for the time you spend in them, there are a number of issues we had. We had breakfast included and never went as the queue was ridiculous and didn't want to spend time queuing when time was limited and we had things to do, the line started before 7am Another issue we had was the lifts certain days you could wait up to 20mins for a lift (we were on floor 33) one day we walked down to the 20th floor and called the lift, other people many not be able to do this. Concierge - on the day of departure we had an early check out and there was no one to assist with our cases so we had to bring them down ourselves. The hotel is in a great location for Times Square and the rooms were clean beds, comfortable - just the things above were somewhat annoying when you are on a short break Reception staff very helpful. bar has happy hour from 4-8pm and drinks are good prices We had a great time despite the above

    May 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great experience

    The hotel was in the perfect location. A 10/15 minute walk from all the main sites in NYC. Breakfast was busy but wasn't surprised with the size of hotel was very well organised. Staff was very helpful and polite. Would have been nice to have tea/coffee facilities in the room. I'm from the UK 🇬🇧. Missed a cup of tea before I went to bed. But not the end of the world. I will be going back.

    May 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Well Positioned Hotel

    The hotel is well situated in mid Manhatten and lots of attractions are walkable. We shared the room with our adult daughter. There were 2 queen size beds which were pushed together. It would have been better to have the bedside tables between the beds. Towels, shampoo, conditioner, shower gel, hand wash and body lotion and a hairdryer were all provided in the bathroom. There was a mini safe and a fridge too. For breakfast you go down to the lobby and give your room number and then queue. You are taken up in the lift to the 5th floor where the restaurant is. The queues were big but well managed and went down swiftly. Make sure your whole party goes down together as you can't skip the line to join others. The choice of food was good and sets you up for the day. There is a bar downstairs where you can buy food and drinks throughout the day and evening. With the window closed, the room was quiet with good black out curtains.

    May 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Stay, Great Location

    Amazing hotel in a fantastic location. Right by Times Square. Staff were all really friendly, good rooms, comfy beds and really good breakfast. Couldn’t fault the hotel or location. Would definitely return to this hotel if we visited New York again.

    Apr 28, 2025
Hotel Advisories
  • AdvisoryHotel does not offer rollaway or extra beds.
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • Advisory"A minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies."
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Spring Breakers Policy - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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