Resort Details
- "Fashion" Restaurant/Bar
- Grab & GoSnacks and drinks
- 24-hour front desk
- Accessible facilities†
- Concierge desk
- Exercise gym
- Housekeeping - daily
- Lobby
- Lounges/bars†
- Multilingual staff†
- Restaurant†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Business Services†
- Copier†
- Dataport†
- Fax Machine†
- Meeting Facilities†
- Printer†
- Scanner†
- Speaker Phone†
- Telephone†
- Whiteboard†
- Wireless Internet Connection†
† Fees may apply
- Fitness center on-site
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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I love NY!
The RIU is a lovely hotel and close to Times Square and the subway station. We were in town to see Michael Jackson the Musical and this hotel was a short walk to the theater. The drinks in the bar were tasty and so was the buffet breakfast. The hotel is clean and well kept. I would stay here again and would definitely recommend.
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Poor room design equals poor sleep
The design of the rooms is awful. There is no way of turning on the bathroom light without illuminating the entire room. Ok if you’re traveling alone. There was a mix up with number/size of beds in our reservation. We got over that and my friend and I shared what I don’t think would qualify as a queen. More like a full size. Two pillows only. Breakfast buffet was very good.
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Fantastic place
Stopped here for 4 nights, absolutely faultless fantastic view from the room, clean and tidy. Breakfast was great for choice and taste cannot fault it All staff we engaged with was polite and very helpful
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Stay in NYC
In NYC to see a few Broadway shows. The hotel is walking distance from the theater. There are lots of restaurants nearby. It is a short walk to Times Square. Breakfast buffet had lots of options. You can leave your luggage there if you have a late flight.
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Great location and a lovely time had
My wife and I stayed at this hotel in February 2025. We found the location to be the best selling point of this hotel - right on the doorstep of Times Square with access to everything seemingly happening from there in New York! We could not fault the service or cleanliness of the hotel with the rooms and hotel itself in a good state of repair. We were treated with respect by every staff member that we came into contact with. One slight thing to note - not like other hotels, this one actually takes a security deposit actively out of your account and then states that it takes 3-14 business days to return. That time has passed now and I still haven't received my security deposit back yet. I have contacted the hotel and I am hoping for a reply soon.
- AdvisoryThe deluxe king room does not offer roll-aways.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryA minimum mandatory hotel-imposed fee of $29 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Facility Fee: There is a mandatory hotel-imposed fee that is charged and collected by the hotel either at check-in or check-out.
Facility Fee Inclusions:
-WiFi high speed access through the hotel’s guest rooms and public areas for up to two devices per person.
-Two bottles of water in the room (no refill)
-Unlimited usage of the lobby area computers
-Access to the Fitness Center
-Luggage storage on arrival and/or departure up until 9:00pmInclusions are subject to change at any time without prior notification.