Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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5* Riu reggae
Absolutely amazing time so far in Jamaica This hotel has the best staff and clean they work so hard, Huge shout out to Michelle, Sharon, Akeem and Shavon they have been taking such good care of us. The Italian and steak house what amazing workers so funny and made you feel welcome. The maids as well they do so much for everyone. This was my first time ever in Jamaica and it won’t be the last time.
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Nice trip
Good food, good drinks. Definitely rowdy guests, more for the younger generation. Definitely worth the money it cost for us to go. Would recommend.
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We should have been warned
Stay there for 11 days mid September and I must say that this is a party destination! We are shy of 60’ and a bit disappointed that we where not warned about this The hotel in it selves are just fine, on the beach and the food was impeccable but too much kids partying hard!
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The best hotel ever !!! A must go
This hotel has everything ., The food is impeccable. Tasty . Plenty of choice . Staff in every dept are amazing . Entertainment team are fabulous. Bubbles and Nazzy are incredible . Really made us welcome . We got close to them but all the rest of team are good too . You must not miss the michael Jackson show . Bar staff day and night are the best . They work very hard. . Special shout out to Rodgeroy ,,aunty Michelle and Akeem!!! Make the most strongest drinks ! The beach is steps away and warm . There are two pools with pool bar too . Make sure you book boat party with Sylvia . Amazing afternoon out . Support the small boat guys who sell gifts . Very good . The rooms are spacious clean and beautiful. With optics and stacked fridge of soft drinks etc ! We will definitely be coming back here . !!!! Thankyou all at this hotel who made our holiday a magical one ! I
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Bed bugs
I visited RIU Reggae in Montego Bay for my birthday, it was horrible and I would never stay at any RIU location. I arrived at 3 pm and my room was not ready. My first night there I itched and scratched all night thinking it was from mosquitoes. It wasn’t until I saw a bed bug crawling on the pillow that I realized it wasn’t mosquitoes. When I pulled back the sheets there were more bed bugs. I called the front desk and was told house keeping will be sent. I immediately packed my bags and went to the front desk. I had to wait hours for a new room. My clothing had to be washed and dried, I literally was walking around the hotel in my pajamas. When did receive my clothes back, they were still wet. I did not get my clothing back until after 10 pm. I could not enjoy and festivities for the day. I spoke to the front desk manager, the hotel manager was too busy dancing to come and speak to me. I reached out to the general manager and filed a complaint. All I received was apologies and silly accommodations like decorating my room or making a reservation to one of their restaurants. That was not sufficient enough for getting bit up all night, my arm was red and swollen and I felt stranded and helpless in another country.