Resort Details
- Various Bars
- Coco's Bar on the Beach
- Macao Bar
- Aquatic Bar
- Poolside bar with plaza and stage - Various RestaurantsMain Restaurant:- Breakfast: Full American breakfast buffet, live cooking stations, fruit, juices and Cava- Lunch: Hot and cold buffet and live cooking stations Jerk station Pizzas, pasta, salads and assorted desserts- Dinner: Buffets and live cooking stations. Special evenings: themed buffet (three times a week)
Various restaurants section:- Asian restaurant (buffet)- Italian restaurant (buffet)- Two Kulinarium restaurants (à la carte)- Indian restaurant (buffet)- Spanish restaurant (à la carte, buffet starters and dessert)- Steakhouse (à la carte)Romantic open air dinner (reservations required, additional charge)
- 24-hour front desk
- Accessible facilities
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Bilingual staff
- Car rental desk†
- Children not allowed
- Concierge desk
- Elevators
- 24-hour front desk
- Baggage hold
- Beauty shop/salon†
- Bell staff/porter
- Bilingual staff
- Car rental desk†
- Children not allowed
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Housekeeping - daily
- Ice machine
- Lobby
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Water sports†
- Wireless internet connection in public areas
† Fees may apply
- Direct access to a beach
- Garden
- Gym
- Motorized Water Sports †
- PoolThere are 3 swimming pools on the property.
- Table tennis
- Volleyball
- Golf †This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9896 reviews
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May 13, 2025Vibes and vibes
If you want a party resort, this is the place. I stayed in September 2024 and maybe it’s gone a lil down since then but I loved it that much I go back next week - if you’re expecting 5* luxury this isn’t the place for you but if you’re wanting lit party vibes then it’s perfect. All of the staff were so nice - food was average when I went but overall great stay. Hoping it’s the same when I return!! :)
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May 13, 2025Great party, bad food and nothing works
Decent at best. To start, I’m a 30 year old social male who likes a good party. I came with family for a birthday. I’ll start with the good first: Beautiful grounds, safe entry (guards and strict gates), lots of pools and bars. The staff were mostly nice despite other comments. The price for a flight and hotel package was really affordable. It is on the beach and the beach is pretty. Also the pools are essentially open 24/7 which is pretty cool and uncommon. Good dj and music sound system at the pools. The daily shows were pretty good too. Water slides were fun and not too busy. Now the bad, which there is two HUGE glaring problems: 1. Nothing works, the ac unit in 2 different rooms didn’t work and wasn’t fixed despite asking 3 times. The key cards wouldn’t work to the rooms. Went to the front desk 6 times at least to get new keys because we couldn’t get into our room. There was a line of people with the same problem. The elevator was broken the last day of our stay and we had to take the stairs everytime. The “sports bar” has pool tables which you need tokens for, $3 a token. The machine was broken for days and no one cared to fix it. 2. The food. The food is pretty bad. Most places are buffet style and just have a random name for what they are supposed to be. Nothing tastes right and even the best restaurants are not really good. Nothing is hot it’s all cold except the things you want cold are hot. I’m not really a big foodie or luxury eater but the food was hard to stomach and I ate at almost every place. Also, NOTHING is open after 10pm except the sports bar that has nachos with cold fake cheese that they don’t replace and just let sit for 6+ hours. No food can be delivered to the resort and there’s no room service. Literally not a single thing to eat. If you only care about getting drunk spring break style this place is a blast. If you come here with a family you will probably be disappointed. The staff, music, drinks, and pool scene are great. The food is awful. Not a bad stay it just depends on what you want.
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May 13, 202524/7 loud beeping noise ruined the vacation
4 nights in this hotel I had loud beeping noice every second similar to warning noise of backing up truck . Every day I had complained to the reception. After my complaint noice was turned off , just to be back out loud the next morning at 7 am. It was on all day every day. Other features of the property are nice, but for this noise that doesn’t let you do nothing and consumes you entirely as the torture, I gave this property 1 star.
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May 13, 2025
Worst stay ever
Location was fine. The resort rooms/entire building had no air my entire stay. I was not moved to another room, ants were in room when we got there, and i was told.by the front desk if I had food? How when I just arrived. The beds smell like mildew. I was told I can walk around to other rooms and check to see if the air work because the workers said they not going to do it. The dinner was trash, music was trash. The workers are rude, and disrespectful. The resort only caters to Spanish speaking only. Very bad expierence and I love RIUs but this hotel was a horrible stay. I was refused for hours to speak to a manager. I was told he had other important things to do, as if having a hot room in 89 degree weather was not important, when im a paying customer. I will never return again.
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May 12, 2025You get what you pay for
At the price point I’d say it’s hard to beat if you want to party,drink and go to the beach without kids this is your place
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies :1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fé hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26