Guests will receive up to $730 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, Photography, Shopping and Romantic Dinner. Additional details will be provided upon check-in at the hotel.
Important Information:
Guests will receive coupons at check-in. The total of credits is per room for guests 21 and older. Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays. Resort credits can be used as a discount only for selected services. Credits cannot be exchanged for cash. Promotion is subject to availability and can change without notice. Restrictions may apply.
Guests will receive up to $890 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, Photography, Shopping and Romantic Dinner. Additional details will be provided upon check-in at the hotel.
Important Information:
Guests will receive coupons at check-in. The total of credits is per room for guests 21 and older. Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays. Resort credits can be used as a discount only for selected services. Credits cannot be exchanged for cash. Promotion is subject to availability and can change without notice. Restrictions may apply.
Resort Details
- Kulinarium restaurant(à la carte)
- TacoTwo taco stations "Tiki Taco"
- Various Lounges/Bars
- La Monumental
- Sports Bar
- Bravo
- Ole
- Space
- Ushuaia
- Mezcal
- Tequila
- La Iguana
- Lio - Various Restaurants- La Baja California
- Zashila
- Carusso
- La Mision
- Torote
- El Medano- Grill station "Pepes Food"
Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes.
- 24-hour front desk
- Babysitting,Offsite†
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Babysitting, Offsite†
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Whirlpool
† Fees may apply
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- General †guest can access to Pickleball court to Riu Palace Cabo San Lucas.
- Hot tubThere are 2 outdoor hot tubs.
- Pool
There are 10 pools on-site. This property has swim-up bars.
Featuring the water park Splash Water World, swim-up bars, DJ pool parties and the foam pool party.
Additional bathrooms in pool areas.
- Sauna
- Spa †
- Golf †There is a golf course located within a mile of the property.
- Motorized Water Sports †Watersports not available on site (available nearby at additional charge).
- Non-Motorized Water SportsAvailable nearby additional fees apply - paid at time of rental.
- On-site EntertainmentLive music, shows or Riu evening program
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12229 reviews
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May 09, 2025Bad service and facilities
Started out well but went downhill very quickly. Service here is lousy. Rooms are very noisy with paper thin walls forget trying to get a good night's sleep. Simple requests for an extra key is denied. You ask for a bellman and he never shows up or anything from housekeeping. Safes don't work and I believe they limit liability to like a few bucks lol. I asked about late checkout and they laughed in my fave. Waiters are pissed off and won't serve you drinks. Once you check out you are treated like trash can't access anything where other resorts will treat you like a value guest. Bugs and trash everywhere. Dirty pools. You pay for what you get here. I was thinking to come back but never again after such lousy treatment.
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May 07, 2025Skip this hotel
Do not book hotel! This hotel let a stranger into our room (1 in the morning) and the hotel tried to bribe us with free Tequila. Their “apology” was insulting, and it is obvious they don’t prioritize guest safety. Skip this place and stay somewhere else.
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May 07, 2025Great stay and amazing staff
The staff was so friendly and accommodating. The wait staff and front desk always greeted us with a smile. The food was very delicious and had a huge selection. We have a family of 6 and they were able to get us 2 joining rooms.
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May 07, 2025
Wedding
We had a great time again! Staff was very kind. My only comment is that the sand needs to be put back up to the concrete so it is good to get on the beach. Sandbags are there but it’s not like it used to be when you could just step off into the sand.
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May 06, 2025
Really Nice Resort!
Really nice resort, one of the best I have ever stayed at. I have been to 6 different resorts over the years and this one, I'd have to say is in my top 2.
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- AdvisoryThe Environmental Sanitation Tax of $79.19 MXN (approx. $3.86 USD), per room per night (depending on the exchange rate at the moment of the check-in). This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fé hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26