Fronting the beautiful Playa de Flamingos beach, this spectacular Art Deco-style resort has everything you need for an unforgettable family vacation. Children will love the mini-club, children’s pool and playground while adults will enjoy delicious cuisine at the selection of dynamic restaurants, relaxing treatments at the spa,  and the wide variety of alluring lounges and bars.


Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2006
Last Renovation: 2019
Accessible rooms: 4
Floors: 10
Total rooms: 678


Resort Details


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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 8694 reviews
  • 5.0 star tripadvisor rating
    Had the best family time at Riu Vallarta!

    First time at a RIU Resort and we had a great stay. Food was excellent! So many choices at the buffet, and all the restaurants were delicious. Drinks were yummy and the grounds were always clean. Big thanks to all the activities staff. Mimi, Africa, Faltima, Violeta Pepe, and the rest of the crew worked hard to make sure we had fun stuff to do all day. Don't listen to the bad reviews, this place is great.

    Jul 10, 2024
  • 1.0 star tripadvisor rating
    Do not book here!!

    Would NEVER stay at this hotel again. Room is a NICE size is the only POSITIVE thing I have to say. CONS: FOOD is HORRIBLE morning, noon, and night. The restaurants on the property all serve the exact same food from the buffet. Absolutely NO flavor! The DRINKS were even horrible. Drinks are usually watered down at resorts, but this was BEYOND that. No ROOM service. The late night snacks they served were stale popcorn, muffins, watered down cheese for nachos, and cold ham sandwiches. STAFF is NOT friendly. Absolutely NO entertaining activities besides VOLLEYBALL. Kids and adults are absolutely bored. The kid water playground is for kids under 5 years of age. The TROUBLING part is the WARM pool water! It feels like you are in BATH water. The point of getting in the pool is to cool off. Everyone I met at the hotel was so disappointed in their stay.

    Jul 09, 2024
  • 3.0 star tripadvisor rating
    Ok resort but don’t expect too much

    We spent the July 4 weekend at this resort. I have mixed feelings about this resort. The property itself is nice, big large lobby, beautiful pools area and beach access. Check in for us took very very long time, the line was barely moving. We stand in line for almost half an hour. We got a room with decent view, however I feel the linen in the room wasn’t clean enough, the bedsheets feel damp all the time. Public area need serious cleaning tho, especially the elevators, for our entire stay, it always smells like someone pee in it…. The food is ok, buffet has enough to feed the crowd but nothing particularly exciting. The steak house service is painfully slow. There are really not much going on near or around the hotel property, malecon broadwalk is about half an hour car ride away. I would say with the price they charge, the service is fair, but not exceed any expectations.

    Jul 09, 2024
  • 1.0 star tripadvisor rating
    Won't be coming back...

    We come to Mexico Every Year. Things to know before booking this Hotel. 1. Check in - Takes 30min to an Hour for you to check in at NON Air Condition Lobby 2. ONLY One Room Key 3. Buffet - Same Breakfast Beffet Every Morning I Was Here 4. Restaurants - No Reservation, First Come First Serve 5. Steak House - Food was good. It was so Hot. Out Door and NO Air Condition 6. NO Room Service??? 7. Need to PAY to play pool table and foos ball at Sports Bar 8. Cocktails, Cocktails. You won't hear this at this Hotel. ALL SELF SERVE Drinks. 9. Only all in one body wash and shampoo? 10. So much people at the pool

    Jul 08, 2024
  • 5.0 star tripadvisor rating
    Best Place for a Family Vacation!

    This resort has it all! The rooms are clean, comfy, and fresh! They offer 3 pools plus an adult only pool. We love to hang out at the pool that hosts activities. They have entertainment staff that make sure you have fun All Day! Shout out to Mimi, Pepe, Violeta, and Africa. They also have live music, and shows in the evening. They have a buffet that serves breakfast lunch and dinner, and the food is good. They have a grill and cooking station by the pool, so you never stop eating. Then they have 4 restaurants that open for dinner that are delicious! It is located right off the beach where you can purchase souvenirs from vendors. Sometimes they sell fresh mangos, coconuts, and oysters. The vendors do not hassle you, which I love. We come here every year, and bring back new family to try it out. Hands down the best place for a family vacation!

    Jul 05, 2024