Facing the dark blue waters of the Mexican Pacific, this superior hotel provides a fun-filled retreat for families, groups and active adults. Family-friendly amenities including a playground, mini-club and a children’s swimming pool will delight younger
guests, while the fitness room, night club and dynamic restaurants provide the perfect setting for unforgettable tropical getaways.
Location: Beach
- All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
- If a Student /Spring Breaker Group is accepted:
The number of rooms will be deducted from the contracted allotments
Minimum Age requirement: 21 years of age or older.
The Hotel may request proof of age in the form of passport or official ID
Each room must submit a signed liability agreement upon check-in.
- At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
Parties in rooms are not permitted
- Air conditioning installation will begin on the Lobby bar El Cerro. This area will continue working normally.
The work will be done during the night without noise. In the morning when this area is closed and most people are in the pool. The noise level will be mid to high. This work will take approximately 1 month.
Please note renovation dates and times are subject to change at any time without prior notification.
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Current Renovations: Description: ***Important Information For Our Guests***
As of May 31, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies:At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or
older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff
arises.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Mazatlan International Airport: 23 miles
- Year Built: 2008
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Floors: 20
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Total rooms: 716
† Fees may apply
Standard
Bedding - 1 king bed or 2 queen beds
Occupancy limits - 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
Honeymoon
Bedding - 1 king bed
Occupancy limits - 2 adults, 0 children, 2 total
No children are allowed in this category. Minimum age check is 18 years old.
View - Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Duplex
Bedding - 2 Sofa beds on the first floor and 1 king bed on the upper floor.
Occupancy limits - 5 adults, 3 children, 5 total.
Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.
Eff 05/29/18 :
Occupancy limits - 6 adults, 4 children, 6 total.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.
View - Partial Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Standard Oceanview
Bedding - 1 king or 2 queen beds
Occupancy limits - 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.
View - Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Standard Oceanview Connecting
Bedding - 1 king or 2 queen beds (each room)
Occupancy limits - 6 adults, 4 children, 8 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.
View - Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Suite Jacuzzi Oceanview
Bedding - 1 king bed
Occupancy limits - 2 adults, 0 child, 2 total.
Children not allowed in this room category
View - Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Family Room Oceanview
Bedding - 1 king and 1 double bed
Occupancy limits - 4 adults, 3 children, 5 total
Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.
View - Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Junior Suite Oceanview
Bedding - 1 king bed
Occupancy limits - 2 adults, 0 children, 2 total
View - Ocean
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
† Fees may apply