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Av. de los Cocoteros s/n lote K, Bahia de Banderas
Puerto Vallarta
MEXICO

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5368 reviews

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Combining charming Mexican architecture, distinctive ambiance and state-of-the-art accommodations, this alluring family-friendly getaway provides the perfect setting for unforgettable escapes. Polished guestrooms are fully stocked with a mini-bar and liquor dispenser, while the array of sports and activities provide around-the-clock entertainment for all ages.

Location: Riviera Nayarit - Beach

Please note when booking a 2 Bedroom Family Room, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. The hotel will not honor/confirm bookings with 2 Adults and only 1 child.
All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Please be advised that an additional children's pool with slides and a Riu Fit area will be built. Work will take place Monday-Saturday from 8:00am-7:00pm. During this time the existing RiuLand and kid's pool will be closed and as an alternative, kids activities will be taking place at the theater area and the two main pools remains available for our guests enjoyment. All efforts will be made to minimize disturbances to the in house clients.
Continued: They anticipate noise and dust during the first weeks only. The hotel will avoid occupying the guest rooms located in front of this area and will do their best to accommodate the majority of clients in a different building. The work area will be sectioned off to limit the visibility. Please note renovation dates and times are subject to change at any time without prior notification.
Current Renovations: Description:

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival

Spring Break Policies - At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room. The hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

The resort will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

Pet Policy

Pets Not Allowed

Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or: 9 miles

Year Built: 2002
Accessible rooms: 4
Floors: 6
Total rooms: 700

† Fees may apply

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Babysitting, Offsite†
Baggage hold
Bell staff/porter
Bicycle rentals†
Business services†
Children programs
Children welcome
Children's play area

24-hour front desk
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Babysitting, Offsite†
Baggage hold
Bell staff/porter
Bicycle rentals†
Business services†
Children programs
Children welcome
Children's play area
Elevators
Exercise gym
Free parking
Game room
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Internet services†
Laundry/Valet service†
Lounges/bars
Meal Plan Type: All Inclusive
Non-smoking rooms available
Pool
Restaurant
Safe deposit box
Sauna
Spa†
Tennis court
Tour/sightseeing desk
Water sports†
Wireless internet connection in public areas

more (+)

Free wedding packages are available.
For more information on the required documentation or to reserve your wedding package, please contact the front desk at the hotel.

Business Services†

† Fees may apply

Standard

Bedding- 1 King bed or 2 double beds

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through age 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.