Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior
comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and
superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace and all-inclusive exchange privileges at all the Riu hotels in Playacar. Where the fun does not have to end with the setting
sun, guests enjoy unforgettable vacation experiences during stays at this all-inclusive home away from home.
Location: Playa del Carmen - Beach
- The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
- If a Student /Spring Breaker Group is accepted:
The number of rooms will be deducted from the contracted allotments
Minimum Age requirement: 21 years of age or older.
The Hotel may request proof of age in the form of passport or official ID
Each room must submit a signed liability agreement upon check-in.
- At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense.
Parties in rooms are not permitted
- Hotel is closed for renovations.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 21
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies: Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or
official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel
staff.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Cancun, Mexico (CUN): 34 miles
- Year Built: 2006
-
Accessible rooms: 4
-
Floors: 3
-
Total rooms: 400
† Fees may apply
Junior Suite
Bedding - 1 king or 2 double beds - based on availability, requests are not guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Junior Suite Conneting
Bedding - 1 king or 2 double beds - based on availability, requests are not guaranteed.
Occupancy limits - 6 adults, 4 children, 8 total combined.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Junior Suite Superior
View - Courtyard
Bedding - 1 king or 2 double beds - based on availability, requests are not guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
Suite
Bedding - 1 king - based on availability, requests are not guaranteed.
Occupancy limits - 3 adults, 1 child, 3 total combined.
Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
Suite Jacuzzi
Bedding - 1 King bed, spilt - level living room area with sofa
Occupancy limits - 3 adults, 1 child, 3 total combined.
Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Safe
- Satellite television
- Telephone
- TV
† Fees may apply