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Av. Xaman-Ha, Manzana 3 No. 1, Condominios Playacar  
Playa Del Carmen  77710
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 5536 reviews
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Combining friendly hospitality with alluring amenities, this popular, family-friendly retreat provides the perfect setting for memorable Mexican escapes. From the brightly colored guestrooms to the thatched-top dining options, lively entertainment, large beachfront pool, the children’s pool and playground and the splendid activities program, this retreat is sure to please.
Location: Playa del Carmen - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
  • If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
  • At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
† Fees may apply

Standard

Bedding: 2 Double beds or 1 King bed

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

Standard Connecting

Bedding: 2 Double beds or 1 King bed (2 connecting rooms)

Occupancy limits- 6 adults, 4 children, 8 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

Junior Suite

Bedding: 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

† Fees may apply

Various Lounges/Bars

"Ananá" lobby bar
"La Cumbia" lounge bar
"La Plaza" bar
"Las Olas" poolside bar / swim-up bar


Various Restaurants

"The Palms" restaurant with terrace
"Jade" Asian restaurant
"Traviata" Italian restaurant
“Turquesa" poolside restaurant/ Grill and steakhouse

Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel upon arrival for hours of operation and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, and 1 introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 2 pools on site. Outdoor swimming pools, separate pool for children This Property has Swim up Bars.
  • Sauna†
  • Spa†
† Fees may apply
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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