Location
Runaway Bay - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Royal Decameron Club Caribbean does not accept spring breakers unless previously authorized by the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5180 reviews
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Oct 04, 2024perfect absolutely love the place and everything it has to offer
just returned from a 10 night stay and it was absolutely brilliant can't fault anything, the food was great the upstairs breakfast was very good served by a lovely young lady called Janiel Wisdom, she greeted us every morning with her beautiful smile, nothing is too much trouble (even if we were grumpy tired hungover brits) The hut was absolutely great with the very high ceilings and lots of interior space, i didn't get a bad chest or sore throat with the air con which worked very well, in fact i found myself under the quilt a few times as it worked too good, well needed after a day on the beach, a simple key to open the door, no extra charge for remotes or safe, it feels like a friendly little close with beautiful garden surrounds. The complex is stunning as is the beach lots of sun loungers to choose from and a few four poster beds to lay on as well free of charge, canoe, paddle boards etc were also free to use ,everything is no further than a few steps away Drinks are not watered down cocktails, spirits are lovely and the beer is red stripe, they even put sprite, Coca cola, water and Red stripe in your hut fridge daily free of charge The main restaurant was also great, good food with plenty of hot grilled meats and fresh fish to choose from, fresh veg and local fruits with a different thing going on at the griddle every day, i would like to mention a guy called Pine, he was always around in the morning time, always polite and helpful (even with a sore finger), and of course and smile when he see's us. there is also a BBQ daily with nice jerk chicken and beef, french fries and sauces etc, beware the spicy sauce which looks like gravy, tastes amazing but not for the korma lovers. the entertainment was good, they all worked hard and interacted with the guests and didn't push if a guest didn't want to join in they would just no problem with a smile, something on every night, karaoke was a bit poor, i blame that on the guests because they can't sing!, however the professionals stepped in to make it an enjoyable experience just to add, if you wish to venture out the hotel on various available trips, just ask anyone for Steve, he was around half the price of Tui and has a fully insured 7 seater air conditioned vehicle, he is also a great laugh and very safe to be around wherever you go. so all in all, a beautiful place, very chilled out and the huts make it an even better experience, for a three star, this is one of the best holidays we've had, including some high priced five star hotels HI to Rob and Gill and Tracey and Tony who we met and shared this fab holiday with, (amongst others) Cant wait to return to this place Yvonne and Martin from Manchester, England
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Oct 04, 2024
Loved it!
We fell in love with Jamaica and felt like part of a family In Decameron club hotel. Thank you to all the team members who made it possible. We miss you and really appreciate your hospitality. Family of 6, including twin babies Nina and Ryan 👶🏻 👶🏻
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Oct 04, 2024
Beach cottage
After having read the reviews once we’d booked this hotel we felt nervous and wondered whether we should change hotel. However, once we got there we knew this place was for us! Upon arrival after a long flight drinks were brought to us when checking in. Staff on the front desk were helpful, and friendly. They provided us with a leaflet about the hotel and where we could find everything. Food is limited but the food provided was lovely! Lots of meat and fresh fish with traditional Jamaican dishes. There’s also two optional restaurants included at no extra charge where the food and service is good. We stayed in the beach cottage I cannot fault it. The rooms are clean and comfortable and the views are what attracted us to this hotel. Having followed other reviews we would’ve cancelled and gone to another hotel. However, if you want a true Jamaican experience this hotel is genuinely the best.
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Sep 27, 2024Not welcoming with rude staff and no customer service skills . Want my money back
Worst hotel ever with the rudest staff and nasty place , old and I did not feel safe . PLEASE DO NOT GO TO THIS PLACE . SO BAD I BOOKED 3 NIGHTS AND ONLY STAYED 1 AND NO REFUND . THEY ARE THEIF . STAY AWAY . Even manger was not helpful . I would never send even animals here .
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Sep 23, 2024
Terrible
How do I start when we got there no welcome drink or anything at.reception very rude just passport then went through rules what you will get fined for kissing towel loosing key etc Then got took to room all ok at the room pleased Then food well if that what you can call it It. Was cold and awful for breakfast we had to get our own cutlery and drinks oh and clean the table while staff was just standing around I’m not that fussy eater however never seen anything like it. We was not given information about where or when to eat Just people telling us there was a snack bar at do called 3pm well 4 pm so we went there what a laugh we ordered they have our meal to someone else and there’s one at 11pm why didn’t they tell us at least this was hot Then someone told us about the alacarte For breakfast sorry this was hot and miss We have been to the carabean a lot of times and never experienced anything like this the rudeness of the staff in the restaurant was appalling Our TUI rep told us to use the al-a-carte for evenings this was better but definitely not the answe The pictures are the breakfast