Guests will receive a free daily breakfast.
Additional breakfast details will be provided by hotel at check-in.
Resort Details
- Accessible facilities†
- Babysitting†
- Butler service†
- Catering services†
- Door man†
- Dry cleaning†
- Massage services†
- Onsite laundry†
- Safe deposit box†
- Wedding services
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5307 reviews
-
Nov 29, 2025100% Agree, No Aloha!
I 100% agree with many fellow travelers that the Royal Hawaiian has lost its Aloha. Getting the “Royal” treatment is gone as many have stated. Elite status, suite upgrade certificates, special occasions etc. are now meaningless. Rooms are in serious need of maintenance and updating. Rumor has it a major update is coming in 2026 or 2027 but who knows. Hotel staff is a mixed bag of snarky, grumpy, phony and a small amount that seem happy to be working there (mostly bell personal that strive for tips.) Rooms are small, bathrooms smaller. Beach is large and crowded; pool is small and crowded. Hallways are long and hot, lines are long and hot. Resort fees are high, room rates are high, beach chairs are high, food and beverages are high. That’s right, you guessed it, your final bill with be HIGH! I have no problem paying high prices when you’re given amazing service and you get high quality items/goods/rooms etc. Bottom line, if you’re looking for Aloha in all the right places, look elsewhere. There are many hotels and resorts close by to chose from that still give you the “Royal Treatment” just not the Royal Hawaiian.
-
Nov 15, 2025A great stay! I thought it was one of the best hotels I have stayed at!
Staying at the Royal Hawaiian has been on my bucket list for years. It’s an iconic, historic hotel, and I finally made it happen. I wasn’t disappointed. I loved wandering the property imagining “old Hawaii,” checking out the historic photos in the hallways, and eating in the open-air restaurants with views of Diamond Head and the surfers along Waikiki Beach. I booked a room in the historic wing (not the tower), and it was very quiet — no noise from neighbors at all. The only downside was the small bathroom with almost no counter space, but that’s common in older hotels. Otherwise, the room was great. The staff was genuinely friendly. One morning, the housekeeper greeted me by name as I returned to the room, which really impressed me. I’m usually not a fan of hotel food, which is why I was surprised by how much I enjoyed the dining here. The views were great, and the food was solid across the board. I had dinner at the Mai Tai Bar and liked both the food and drinks. Breakfast at Surf Lanai was also very good. Everywhere I went, the staff felt welcoming and sincere. I started my career as housekeeping manger in a Hollywood hotel. I was impressed at how clean the hotel room was and how sheets were changed everyday along with the towels. Although a bit price, I thought I got what I paid for! I wouldn’t hesitate to stay here again, but after reading other reviews, I’d stick to the historic wing.
-
Nov 14, 2025Lacking Aloha
I have stayed at the Royal Hawaiian numerous times in the last 30 years. This last visit left both my mother and I longing for what it used to be. I don’t mind that the rooms are small, my issue is that the feeling of aloha has been lost. The property needs some major updates and employee morale is lacking. The employees were all nice and welcoming, but they lack the genuine happiness that they used to exude. That happiness is what used to make this place so special, welcoming and relaxing. This just felt like another trip, not a vacation. We found the loud music at the Mai Tai bar to be anything but relaxing. We could barely hear one another over it. What happened to relaxing acoustic music? We were very disappointed in this stay and will probably choose a different location for our next Hawaiian vacation. Also, we were not given an upgraded room, it felt more like a downgrade. My mother is a Titanium Elite Bonvoy member.
-
Oct 25, 2025Pink palace
Beautiful hotel especially the older part. Great ambiance and restaurants were amazing. Only issue would be the service. Long line checking in and did not get the rooms that we reserved. We had reserved three rooms yet the staff was confused how to check us in. Our room was not ready until 90 minutes after checkin time. Once we contacted the manager our room suddenly was ready. Were promised a free catamaran ride but when we called to set it up, the boat was in dry dock. Hotel did not discuss this with us but only compensated us after we complained. Loved the hotel but the front desk staff made the experience somewhat less than expected.
-
Oct 17, 2025
No Aloha
It was visiting a cold professional institution. I found the staff to be tired and responsive. The maid who did my room consistently wanted a tip and, on one occasion, even came into my room looking for a tip. I don’t mind tipping, but don’t harass me for a tip. Also, there was a situation at atvyhe pool where a man was taking photos. of a woman laying at the pool without her permission I reported it and the security said he could do nothing. Just overall it felt like it needed a make over. Nice room but bathroom very very small. Staff need to brbtraned to be friendly. The only people found to be happy and friendly were the Bellemin.
- AdvisoryCharges for in-room phone calls are based on usage and will be collected by the hotel at check-out. This policy is subject to change without prior notice.
- AdvisoryResort Fee Inclusions: WiFi access in guestroom, public areas, and on island ("MiFi" rental), One (1) 4" x 8" photo per room per stay, one day rental of GoPro Camera (per room, per stay), unlimited local, long distance, toll free, and International calls, Two (2) bottles of water daily, fitness and cultural classes, "Collections of Waikiki" savings booklet, Children 12 and under eat free at Surf Lanai (one child per one paying adult), 15 minute surfing instruction (sand demonstration)
- AdvisoryResort Fee Inclusions (continued): Buy 1, get 1 free entrance to Sea Life Park, Press Reader Acess (5000 newspapers and magazines in multi-language), $20 gift card at select on-site retail shops (applicable towards men and woman apparel with $100 minimum purchase (not applicable to discounted items), bag of signature baked goods from on-site bakery (one per person, per stay), 10% off retail gift box items at bakery, and 10% off Abhasa Spa charges. Inclusions are subject to change at any time.
- AdvisoryCategories listed below will no longer have access to the Mailani Club Lounge, which is permanently closing (Effective on New Reservations as of July 1, 2021): - Mailani Tower Premier Ocean Front - Mailani Tower Ocean Front Existing reservations will be coded with Food and Drink vouchers
- AdvisoryA minimum Self Parking fee of $55 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryA minimum Valet Parking fee of $65 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
- AdvisoryPrices are based on single or double occupancy. You may incur additional charges at the time of check-in for additional room occupants as well as the Resort Fees and taxes applied on the additional occupant’s charges.
- AdvisoryChildren Rollaway Charge per night is $140 plus 17.962%
- AdvisoryA mandatory hotel-imposed fee of $52.00 (plus tax) per room, per day will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.