Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    - Tequila Bar
    - Alegria Bar
    - Ventanas Bar
    - Palazzo Bar
    - Azia Bar
    - Deck Bar
    - Tea Time
  • Various Restaurant
    - Palazzo
    Italian cuisine offering traditional recipes and featuring homemade pasta and only the best ingredients, all prepared on the spot, in an atmosphere as elegant as it is charming.
    - Ventanas
    Offering an excellent culinary experience based on the traditional gastronomy of southern Spain. Serves fresh and healthy dishes using the highest-quality local ingredients.
    - Chef’s Table
    A unique gastronomic experience at Ventanas offering a 9-course gourmet tasting menu, with wine pairings and unique ingredients, designed and presented exclusively by our creative and talented Executive Chef and his professional team of cooks. (Additional charge)
    - Spices
    This Mexican-inspired restaurant offers incredible views of the Caribbean Sea. Dishes are prepared using local ingredients with the majority of regions in Mexico being represented.
    - The Grill
    A romantic, open-air candlelit setting with superb views of the Caribbean Sea. It offers a wide array of fresh fish and seafood, Angus Prime steak, lamb, and other cuts cooked to perfection.
    - Azia
    Offering a menu based on the varied and complex traditional cuisine of Thailand, with a full range of recipes using local ingredients of the highest quality and implementing techniques that are respectful of the product.
    - The Deck
    Offering guests refreshing drinks, traditional appetizers, homemade burgers, and fresh local seafood.
Room Type
  • Luxury
    Bedding – 1 King bed or 2 Queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - Maximum 3 adults, 0 children, 3 total.

    This is an adults only property, no children are allowed.

    These 528 square feet are elegantly decorated and equipped with mahogany furniture.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Suite Oceanview

    Bedding- 1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits- 2 adults, 0 children, adults only

    This 1270 square feet suite on two levels has a living room and a dining room, as well as a bathroom and a private balcony on the lower level. The upper floor has a spacious bedroom with a king-size bed, a fully-equipped bathroom, and a spacious terrace with a hammock and loungers where you can enjoy an incredible view of the sea.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Luxury Sunrise

    Bedding - 1 king or 2 queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits - 3 adults, 0 children, 3 adults total -No children, adults only

    The Luxury Sunrise rooms of 50 square meter/538 square feet are distinguished for being close to the sea.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Luxury Royal View

    Bedding - 1 king or 2 queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits - 3 adults, 0 children, 3 adults total -No children, adults only.

    The Luxury Royal View rooms of 528 square feet offer direct views to the wonderful gardens. All the rooms have a balcony or terrace.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Luxury Relax Pool

    Bedding - 1 king or 2 queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits - 3 adults, 0 children, 3 adults total -No children, adults only.

    The Luxury Relax Pool rooms measure 528 square feet and provide a beautiful view from their balconies of the wonderful relaxation pools, as well as enabling you to enjoy their tranquility just a few steps away from your room.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Spa Suite
    Bedding: 1 King or 2 queen beds. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits -     3 adults, 0 children, 3 adults total -No children, adults only

    - EFFECTIVE 12/23/22
    Occupancy Limits - 4 adults, 0 children, 4 adults total 
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Honeymoon Suite
    Bedding: 1 King bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits -     2 adults, 0 children, 2 adults total -No children, adults only

    This 1270 ft² suite on two levels has a living room and a dining room, as well as a bathroom and a private balcony on the lower level. The upper floor has a large bedroom with a king size bed, a fully equipped bathroom and a large terrace with a hammock and sun-loungers, where you can enjoy incredible views of the hotel's beautiful gardens.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
  • Presidential Suite
    Bedding: 1 King bed. Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits -     2 adults, 0 children, 2 adults total -No children, adults only

    Without a doubt, this is the most comprehensive and exquisite room and has been designed like a private villa. Room of 1614 ft² has a King bed and is located near the beach and a few steps form the main swimming pool. Equipped with a dining room and living room, it also features a large terrace with a sun lounger and hot tub with views of the infinite ocean horizon.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Slippers
    • Telephone
    • TV
    • Voice mail
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk*
  • 24-hour room service
  • Accessible rooms
  • All-inclusive meal plan*
  • ATM/Cash machine*
  • Baggage Storage
  • Beauty shop/salon*
  • Bell staff/porter*
  • Car Rental Services*
  • Concierge desk*
  • 24-hour front desk*
  • 24-hour room service
  • Accessible rooms
  • All-inclusive meal plan*
  • ATM/Cash machine*
  • Baggage Storage
  • Beauty shop/salon*
  • Bell staff/porter*
  • Car Rental Services*
  • Concierge desk*
  • Currency exchange
  • Dinner served in restaurant*
  • Doctor on call*
  • Dry cleaning*
  • Express check-in*
  • Express check-out*
  • Fitness Facilities*
  • Housekeeping - daily
  • Ironing Amenities (On Request)*
  • Laundry Facilities*
  • Lounges/bars*
  • Parking*
  • Pool*
  • Spa*
  • Tennis court*
  • Travel agency*
  • Valet parking*
  • Wheelchair access*
Off-Site Amenities
  • Internet Access*

* Fees may apply

On-Site Recreation
  • Basketball court
  • Bocci court *
  • Diving *
  • Fishing *
    Deep Sea Fishing ($)
  • General *
    - Bingo
    - Cocktail Class
    - Cycling
    - Day and Night Entertainment program
    - Ping Pong
    - Pool Table
    - Tennis – 2 Lighted Courts (Reservation required)
    - Tequila Tasting
    - Windsurfing
  • Golf *
    Golf Nearby ($)
  • Kayaking
  • Motorized Water Sports *
  • Pool
  • Sailing
  • Snorkeling
  • Theatre *
    Nightime show at Club Royal Theater (3 Days a week)
  • Volleyball
    Pool Volleyball
  • Water activities *
    - Water Aerobics

  • Windsurfing
  • Wine tasting *

* Fees may apply

Set on an idyllic, pristine stretch of white sand in Playa del Carmen,Royal Hideaway Playacar - All Inclusive - Adults Only  effortlessly blends world-class service and luxurious accommodations. A AAA Four-Diamond resort, this all-inclusive, adults-only haven offers peace, quiet and privacy. The resort’s elegantly appointed 201 rooms and suites feature sophisticated décor and luxurious ambiance with 24-hour room service. Relax around one of six pools or in one of our beachside Balinese beds where refreshments are just a moment away. Retreat to our full-service spa and indulge in revitalizing treatments. Sumptuous cuisine ranging from traditional Mexican fare to exquisite Thai foods awaits at six, à-la-carte restaurants or enhance your dining experience with our Chef’s Table dining experiences or unique theatre dinner show all curated by the resort’s Executive Chef. During the day, experience activities such as tequila tasting and cocktail classes; while in the evening, stroll down La Quinta Avenida for beachside shopping and entertainment.

Property Information

Year Built: 1998
Accessible rooms: 4
Floors: 3
Total rooms: 201
Lote Hotelero 6 Mz. 6, Cir Y Fracc. Playacar Playa Del Carmen, Quintana R, 77710, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10636 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Third time

    This was our third time to the resort. Had a great time, ate good food, met some cool people. Planning on coming back next year.

    Oct 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Royal Hideaway Playacar - Amazing, as usual!

    This marked our 17th visit to Royal Hideaway. Besides the beautiful weather and grounds, it's the staff that we keep coming back for. They've become family over the years and we value their friendship and look forward to seeing them each year.

    Oct 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Stay at Royal Hideaway Playacar

    We had a great week at this all-inclusive resort in Playacar. Would definitely go back! From the pool to dining to poolside service we had an amazing time and amazing service.

    Oct 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Relaxing getaway

    Location, service and value, all great, will absolutely book again for the 5th time. We enjoy the food and beverage options and of course the location of the resort is perfect.

    Oct 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our stay at Royal hideaway.

    One of the best places for vacationing. The employees were great, helpful, attentive, and friendly. The food was excellent as was the service. Will definitely go back again. The pool concierge was Henry and he was great. Took care of every need.

    Oct 24, 2026
Hotel Advisories
  • AdvisoryImportant Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $31.12 Mexican Pesos (approx. $1.76 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    CUSTOMER SERVICE - Complaint cutoff is 45 days from date of guest's check-out.
  • Pet Policy : Pets Not Allowed

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