Resort Details
- Las FuentesExpansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
- Marco PoloAir-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
- RosmarinusFeaturing traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
- Various Lounges/Bars- Royal Lobby Bar
- Pool and swim up bar
- Snack Royal
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different wedding packages available.
Please contact: cancunguests@hotelessolaris.com
for details.
Wedding Mexican kiosko available on-site.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Mini club includes our water park with funny slides and supervised children activities.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †- Jet skis
- Wave runners
- Motor boats
- Deep sea fishing - Non-Motorized Water Sports- Kayaks
- Pedal boats
- Windsurfing
Note: Use of our hotel gym facility is complimentary
Sports and entertainment team offers a weekly activities program - PoolThere are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.
MINI CLUB includes our water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars. - Spa †
- Steam bath †
- TheatreMovie theater exclusively for children.
- Gambling †Two popular casinos located downtown Cancún.
- Golf †Golf course located within a mile of the property.
- On-site Entertainment7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
- Other Local AttractionsPlaya Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.
Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11366 reviews
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Dec 05, 2025Fun activities for the family
Such a fun place for family activities. Thr kids club has such fun activities. Some are indoors and others are outdoor. This fun activitie was make your own pizza. Our kids enjoyed their time with Ivette, Mariana and Emi.
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Dec 05, 2025
Best stay ever
We had great food and excellent drinks, Our favorite is Kalimbra in the Members Bar and Oblia in the omelette area, our maids were outstanding. Everything about this place makes the trip amazing 🤩
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Dec 05, 2025
Solaris vacation
Andres from the gym was a great help. The gym rave was alot of fun. And the water aerobics classes would definitely do them again next trip. Hope he’s still there The bar tenders in the members lounge were great also. Isaac and Ira were a lot of fun.
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Dec 02, 2025Beautiful place but awful food and drinks
They foul you with ALL INCLUSIVE!!! Because you won’t find something to eat or enjoy the food as you expect, It’s terrible !! Food and drinks are all inclusive BUT awful and very cheap quality. Weird taste to all of their drinks alcoholic and nonalcoholic also juices!! Fruits no taste or about to go bad . One day they already smelled. The Place is beautiful though and rooms are nice . I wouldn’t think twice if the food was even 5 out of 10 but it’s terrible! Not even a star Some nights I couldn’t find anything to eat except pasta or desert (I usually don’t eat deserts or pasta) . Meat so hard and cheap , it’s like your eating rubber. chicken so bad and never fresh they taste like they were cooked a week ago. Plus the unknown weird food they served. Flies on food multiple times different days. The other problem no food you can buy walking distance, you have take transportation to get food. The best was Edgar though at the breakfast buffet. He was super nice and made us the best omelette. He made sure to make it exactly as we asked for! By the way, the breakfast buffet is the only exception as you can find a couple of options to eat than lunch and dinner. Some of their restaurants on the their APP, they supposed to serve breakfast and lunch but they never did. So they claim they have multiple restaurants for you during your stay but in reality no they don’t serve breakfast or lunch . They serve Dinner with reservations only and you have only twice . Way over priced resort for what we experienced!
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Dec 02, 2025
We love Solaris
We love Solaris so much that we finally became members. The staff is always so nice and welcoming. Our daughters always get the best treatment. This time, Suleica, welcomed them to the kids club and was always very international about building rapport with them inside and outside of the kids club. We enjou the food, activities, shows, and amazing views. We cannot wait to start planning our next trip!
- AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
- AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed