Royal Solaris Los Cabos Resort & Spa - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

15343 reviews

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  Buyer Beware: A Disappointing Stay from Start to Finish

  Where do I start? This hotel has pleasant hardworking staff. But there is a failure around every corner. The airconditioning would quit working every night around 2 AM so we woke up everynight sweating to death. The shower head leaked and the sink area was clean, but stained through years of use with no updating with pock marks. The bed side tables are also stained from being used and not updated. So they look dirty and have started to delaminate. If you wanted the sliding glass door to stay shut you needed to lock it or it gaped and wouldn't completely close. Throughout the hotel they pumped a smell that reminded me of Glade plug ins that are full of neurotoxins so I sneezed when walking through the main lobby. Ok, the food, we were informed at check in that since we were staying three nights we could only have one reservation at a restaurant and the only availability that they had was at 8:30PM. We eat early and typically turn in around 9PM so that wouldn't work for us. The other nights we were expected to eat at the buffet. Oh, dear, that was a disaster. Flies all over the food. When I returned to the table with hot food, there was no silverware. When I asked for a fork, I was told I had to wait. I think they don't have enough silverware, it was being washed, so when it came, my food was cold. The buffet had budget food and most if it was inedible. The lettuce wasn't properly washed and full of dirt and the meat had bones in it, even in the tacos. The fruit wasn't ripe and was often sour. So we opted to eat out. So we were not thrilled. And then we got a note under the door to go to the concierge for a gift. Maybe there was some redemption, so we went only to find out that we could only have a gift if we listened to their timeshare spiel. The woman became rude when we refused to listen to this sales pitch. Hell, no. We don't recommend this place and will never be back. Buyer beware. Two thumbs down.

  Jan 29, 2026
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  Family trip 2026

  Bido is awesome. we are here for a family vacation had a blast. grounds are beautiful ocean beautiful rooms are great.. make you too thank you everyone see you see you soon. Bellboy team is the number one

  Jan 28, 2026
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  Family trip

  Great trip! Bido was great! Very helpful. Kids club was good! 😊 pool was warm! Thank you to everyone! Staff was very welcoming

  Jan 28, 2026
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  Honeymoon

  The experience was awesome the restaurants in the area are always great had a great time doing the sunset whale watching cruise. Bellboy team/ bido was the best

  Jan 28, 2026
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  Family Vacation with children

  The resort was clean, staff were all very friendly and helpful. Service was excellent. It's a very safe place to travel, we walked around at night and felt very safe. We had a good time at Cabo but were disappointed with a few things. This was a family vacation with our 4 grandchildren and their parents. The food options for kids was not kid friendly, we heard this from several other families that were also vacationing there. This was an all inclusive resort but we actually went off the resort for dinner a few times during the week as the kids did not want to eat at the resort. The adults also felt the food quality was not that good. There are signs that pool chairs are not to be reserved, but before 8:00 am the chairs all have personal items/towels on them so difficult to find seating around the pool and then the individuals that saved the chairs were not even using them. Chairs are reserved and you don't see anyone sitting in them all day so this was disappointing. The karaoke we thought would be a family show but they allowed MC hammer songs to be sung with all the explicit language - the words had **** but the individuals singing them knew the words and they sang all of them- not appropriate for children and offensive for us. I don't normally write reviews but thought some of this would be helpful for others that travel there.

  Jan 28, 2026