Set in picturesque Carolina, Puerto Rico, the Royal Sonesta San Juan is a cherished landmark and lead attraction for both business and social travelers. The 398 room and 16 story property combines the beachfront sophistication and modernity of the setting while providing guests a variety of high class amenities. Our resort features a full service ocean themed spa, four restaurants with a variety of cuisines, a lagoon style pool for a swim up bar and over 24,000 square feet of indoor and outdoor meeting and event space.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International : 1 mile

Property Information

Year Built: 1963
Last Renovation: 2013
Total rooms: 398

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Service fee: 22% per night, per room Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3863 reviews
  • 5.0 star tripadvisor rating
    Great Place to Stay

    Friendly hotel staff easy check in with cool keyless wrist bands, comfortable beds with spacious room, oceanfront beach a few steps, swim up bar, big pool with built in lounge chairs, good location in walking distance of food, bars, casinos and souvenir shops

    Jul 10, 2024
  • 4.0 star tripadvisor rating
    Nice area

    Hotel is very beautiful. However, it is not cheap. The hotel rooms and restaurants are expensive, but the beach and pool area are nice. Luckily, there are a variety of fast food and local restaurants within walking distance they have reasonable food prices. Note: If you looking for live entertainment and activities, the hotel only has a lady that sings for awhile at one of the resturants. You will need to go the hotel ESJ hotel next door for dancing.

    Jul 08, 2024
  • 2.0 star tripadvisor rating
    Not a luxury resort

    This is not a luxury property - its more of a budget property. We went through Costco travel and they always recommend above average resort but this was not it. When we went the place was packed. Our room had a water leak and they could not offer us any other solution, so we had to leave. The manager we deal with: Arnold was amazing! He was so nice and that's the only reason I'm giving this place a 2 star. The staff overall seemed nice but the property isn't that great if you're looking for a luxury 5-star experience.

    Jul 08, 2024
  • 5.0 star tripadvisor rating
    Cleanliness

    Our room attendant Hilton is the best. He leaves the funniest towel decorations and is so sweet. Our room is clean and we feel safe with him in the room alone. If you’re busy in the room when he first stops by he will always circle back around to make sure your room is taken care of.

    Jun 30, 2024
  • 5.0 star tripadvisor rating
    Excellent Staff!!

    Special Kudos and Thanks to Salvador Colon, the Head Front Desk Manager for excellent service beyond the norm. I had a couple of odd circumstances with my hotel bill due to my business travel. Salvador worked through all the issues and got my bill straightened out. It is a beautiful hotel but the staff is the best part of this hotel.

    Jun 28, 2024