Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Customer Ratings & Reviews

TripAdvisor Traveler Rating

16198 reviews

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  I thought it was good, but i wanted great

  I decided to visit Punta Cana, and one of the best deals I found was Royalton Splash. So, let’s dive into the experience! First, the tipping culture. The expectation to tip seemed to start with the airport shuttle and follow us throughout the trip. Personally, I didn’t enjoy it, but everyone has their customs, so I won’t knock it. When we arrived at Royalton Splash, the lobby was underwhelming. It felt more like a small, one-star hotel than the Royalton standard I had expected. After multiple delays with Arajet, we arrived after 10 p.m. All that was available was a cold sandwich and water, with nothing else open for food on the all-inclusive property. That was a disappointing welcome after a long day of travelling. Getting to our room was hassle-free, although our bellman, Fred, seemed unhappy that we didn’t give him a tip. Tips should be voluntary, without guests feeling pressured. Thankfully, the room was very nice! The bed was extremely comfortable, and we had a great view of the pool. I really enjoyed that part of the stay. The daytime experience was also lovely: nice pools, nice bars, and the best hotel waterpark I have ever visited! Now, let’s talk about the food—my biggest sore point. Because we hadn’t paid extra for Diamond Club, certain restaurants were off-limits. I could have accepted that, except that on two of our five nights, we were allowed to dine at those restaurants. Let me tell you: the difference in food quality was HUGE! Those meals made the food available in the other restaurants seem very poor by comparison. I understand paying extra for additional perks, but the standard all-inclusive package should still offer consistently good food. I didn’t mind walking to breakfast; I actually preferred it to taking the little train. I could also live with things winding down after 10 p.m. But please, Royalton, upgrade the food package for us “normal” guests! All in all, it was a good trip, and I would consider returning. However, unlike the Royaltons in Jamaica, Royalton Splash in Punta Cana isn’t somewhere I would rush back to.

  Oct 14, 2026
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  Great vacations

  Beach location not too attractive; service - from ignorant to helpful; rooms old and coffee makers not working; but the marche buffet was worth every penny - best of the best - beats every restaurant. Great shows; loved yoga and pilates. Francisco was our angel - younger employees may learn from him: the attention to guests and tact. Great vacations.

  Oct 13, 2026
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  Punta cana

  Excellent hotel, clean n comfortable enjoyed the hotel

  Oct 13, 2026
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  Santiago is the greatest butler there! If you can request him.

  My Girlfriend and I had an amazing experience at the Punta Cana Splash ! Although we were originally only normal we upgraded to Diamond Club with Santiago as our butler. He made our experience very comfortable and easy to manage. Restaurants were booked service was 5 star and we only had to wake up to find the sun shining and breakfast ready. One downfall are the restaurants as they are all very much the same things in different sauces however the buffets are great and people working go above and beyond. We were lucky to go during a low season so it wasn’t packed and had just enough people.

  Oct 13, 2026
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  Worst place to vacation ever .

  That’s was the worst place to vacation ever !!! The customer service is horrible and the room are outdated and need major renovations, I am a titanium member with Marriott and they the worst 2 rooms in the resort, and they give no perks for Marriott elite members.

  Oct 11, 2026