Salterra a Luxury Collection Resort and Spa-Turks and Caicos

Customer Ratings & Reviews

TripAdvisor Traveler Rating

158 reviews

• 

  Salterra, Excellent resort!

  Salterra was an excellent experience in all aspects including the room, service, and food. Ignore all the reviews from their first year in business - many of the complaints from early reviews have certainly been resolved. I would certainly consider returning to Salterra! Couple things to know. South Caicos does have a direct flight from MIA on American which makes it much more convenient. I would try to avoid connecting through PLS since the interisland flights are not always reliable. South Caicos is not a party island. If you are looking for rest, relaxation, peace, and quiet, then South Caicos is for you. The rooms were luxurious. We had a 2 bedroom suite with ocean view. The rooms were extremely clean with great housekeeping. They also leave little gifts with turndown service every day! Also included butler service which we used for mostly information and reservations for restaurants and activities as well as for check in and check out. We had Greg who was a great butler! He was truly “At Your Service” and will do pretty much anything you request. We ate at every restaurant and never had a bad meal! The food and service at every restaurant was top notch. The head chef at Brine (I’m sorry I forgot his name) even spoke to us personally about the menu and made changes to suit our food preferences. They were not little changes but completely new dishes that were excellent (and maybe even better than the original menu)! Chef Yolly at Sisal also made arrangements for a special sushi lunch on our check out day even when it wasn’t a scheduled sushi day. And the sushi was so fresh and beautifully presented. We have been to top restaurants around the world including Michelin starred restaurants. So as foodies we were very pleased with the offerings at Salterra. The activities are little limited due to the weather but we did enjoy the kayak tour as well as the boat tour to the lizard island. Our reef snorkeling was unfortunately cancelled due to the weather. We did not walk to town but that is something you can do easily from Salterra especially if you want to try local restaurants. The other resort on the island is in the middle of nowhere so walking to town would not be possible. You can easily snorkel from the shore and the snorkeling is awesome! There is an artificial reef off the beach that you can almost walk to since the water is shallow. There are also natural reefs as well as a dock that is home to many fishes, a few turtles, and a couple barracudas! It is expensive overall. It is Turks and Caicos and you’re on South Caicos which I imagine everything has to be shipped/flown in. But the value is certainly there. You won’t regret visiting Salterra!

  Aug 22, 2026
• 

  Salterra Resort Experience

  Our experience at Salterra was amazing and the rooms cannot be beat. Our butler, Tony, took great care of us and their service staff were all great. Lovely and vash were especially wonderful. We also spent a day at the spa which was very relaxing. Would highly recommend.

  Aug 19, 2026
• 

  Ultimate experience.

  Just returned from Salterra. The resort, the staff, the rooms, and every dining experience exceeded any expectations. The attention to every detail including the rooms, facilities, and outside activities was impressive. You have no reason to leave the spacious resort. Can’t adequately compliment the international staff. You can fully expect the utmost in professionalism from every member of the resort. Views are remarkable, pools for every age group, and sparkle at night. Food was delicious and they will cater to your every request. A wonderful stay with plans to return.

  Aug 15, 2026
• 

  Exceeded our expectations

  We had the most amazing stay at Salterra — it honestly exceeded our expectations. From the moment we arrived, the service was exceptional. Every member of staff made us feel so welcome, and a special mention has to go to Tony, our butler, who was absolutely amazing throughout our stay. Nothing was ever too much trouble and he really helped make the whole experience feel extra special. Our suite was fantastic, and all of the thoughtful gifts and little surprises left for us were such a lovely touch. The attention to detail throughout the resort was incredible. The food was also outstanding. We loved the quality and variety of the restaurants and genuinely looked forward to every meal. The only thing I would say is that the beach itself wasn’t quite as beautiful as some of the other beaches in Turks & Caicos, but this honestly didn’t affect our stay at all. Everything else was so fantastic that it really didn’t matter to us. Overall, Salterra was an incredible experience — beautiful suites, amazing food and exceptional service. We made some wonderful memories here and would absolutely recommend it. A truly special stay.

  Aug 14, 2026
• 

  Amazing Six Days @ Salterra

  Mrs. T and I just returned from 6 exceptional nights at Salterra. Truly, everything was was so great - the facilities & grounds, the quality of our room/suite, the activities offered, atmosphere, overall service, and dining. We arrived via one of the two direct flights from MIA and had picked Salterra based on it's successful re-launch in 2025 (was the former East Bay Resort), the peace & quiet offered, and it's placement on Top Resort lists. Rooms - High marks given for the variety of room categories offered, although for this trip we booked a Grand Deluxe King w/ Ocean View. But truly, all their guest rooms are Ocean View (across the 4 main buildings). In general, the resort is ideally-suited to couples and families. Our room was luxurious, well-appointed, decorated very nicely, and very functional. Includes tech and smart ambient lighting. We enjoyed the luxurious bedding, large square footage, decent A/C w/ tech, a large shower w/ duo heads, and the his and her sinks. Pools - The significant renovations completed in 2025 delivered a very expansive system of pools, including an adult pool (infinity), a very-cool children's pool w/ island, jacuzzi, and general pool area that stretches out toward the 4 main buildings on the property. Pools are open 24/7 and include multiple walk-in areas, deeper sections, lots of lounge chairs & day-beds, and cabanas. The look and vibe of Salterra's pool was a big reason why we selected Salterra for our trip to T&C. Dining - This was one of the higlights of our stay. They have a full-service cafe, 4 unique restaurants (incl. fine dining at Brine), 2 on-site bars, and in-room dining. In addition, they also have a Carribean BBQ food truck (it's only open 2x a week from what we can tell). During our stay, we also enjoyed a BBQ cook-out pop-up excursion at a private beach. We just got lucky w/ the timing of this happening during our stay. This is not part of their regular schedule. Our dining champions (servers & managers) include Dale, Christina, Vaisha, and Phillipe. Favorite food items were the chia pudding at breakfast, fried mahi sandwhich for lunch (food truck), the signature pizza (@ Sisas), and fried mahi fish tacos (@ Cobo) at dinner. Spa - Honestly, Salterra has one of the best spas we've ever been to, comparable to those in the U.S., western Europe, and southern Asia. The Salterra Spa is very nice and smartly designed. It includes an aquathermal area (dry sauna w/ salt wall and a steam room), MANY therapy rooms, a large relaxation area, and private pool & jacuzzi. If there for a massage, you'll get full access to your locker room, given a robe, then, aquatherapy, tea before and/or after treatment, and whatever time you need pool. And while there, you can order bar drinks and food. Mrs. T and I spent an entire afternoon at the Salterra Spa. Activities - Salterra has a full array of activities to choose from. Here you can enjoy snorkeling, scuba, fishing, kite boarding, paddle boarding, and wind foiling. My advice is to book anything important to you ahead of time, especially during the resort's high season. One of the days there, we booked the Caicos Bank Adventure excursion which included a boat trip to a small island where exited the boat and got some eduction on conch shells, visited w/ resident iqanas on the beach, and boated over to starfish alley where we got to snorkel and have a "guided" interaction with live starfish. On a different afternoon, Mrs. T and I tacked snorkeling and kayaking at the beach in front of our resort (all offered at no cost). Pro Tips - Utilize the butler service if one is included w/ your room. Book your room and dining choices early (esp. during high season). Ask for rooms on a higher floors if even more peace and quiet is important to you. If you're from the U.S., I would strongly recommend coming in (and going out) via the MIA direct flight (to S. Caicos) on American Airlines. If not, you'll have to add a segment and fly through Provo, which will cause you stress (and maybe delays). So far, these direct flights are only on Wed and Sat, so plan accordingly. Lastly, don't waste a moment there. Final Words - Salterra is very well-suited to the discerning world traveler who pays for (and expects) quality, top-level service, the best food, pools & beach, fun and relaxation, and doesn't follow the crowds.

  Jul 29, 2026