Nestled amidst white-sand beaches, exciting nightlife and a wide selection of dining and shopping, this superior resort has something for everyone. A great choice for families, active travelers and spa-enthusiasts alike, this deluxe resort features a fine
selection of restaurants and bars including 24-hour room service and a disco; convenient waiter service at the beach and around the pool; pampering spa services; a swimming pool and sun deck exclusively for adults and family-friendly amenities including daily
activities for the family like sack races, tug-of-war and pool games and supervised entertainment programs, Super Nintendo and pool tables for guests ages 2-17. With all-inclusive access to all areas and services of the Sandos Playacar Riviera Hotel & Spa,
guests will run out of time before they run out of things to see and do at this dynamic oceanfront resort.
Location: Playa del Carmen - Beach
- Important Information For Our Guests
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
- Spring breakers are not allowed. Minimum check-in age is 21.
- The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Cancun, Mexico (CUN): 60 miles
- Year Built: 1996
- Last Renovation: 2012
-
Accessible rooms: 4
-
Floors: 3
-
Total rooms: 819
† Fees may apply
Standard
View:Poolview, Gardenview, or Partial oceanview
Bedding:1 king or 2 double beds
Occupancy limits: Maximum 3 adults, 2 children, 4 total
Maximum of 2 children through age 1 stay free in existing beds with at least 1 adult. Children 2 through 12 are surcharged.
- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Hairdryer
- Safe
- Shower only
- Telephone
- TV
Hacienda Junior Suite
View:Gardenview
Bedding:1 king or 2 double beds and a sofa bed
Occupancy limits:Maximum 3 adults, 3 children, 5 total
Exception - When booking 3 adults, only 1 child is allowed.
First child through age 12 is surcharged. Second child through age 12 stays free in existing beds with at least 2 adults. Third child through age 12 is surcharged.
Effective 12/21/14:-
Maximum 3 adults, 2 children, 5 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Hairdryer
- Safe
- Shower only
- Telephone
- TV
Family Riviera Junior Suite
Bedding:1 king or 2 double beds and a sofa bed
Occupancy limits:Maximum 3 adults, 3 children, 5 total
Maximum of 3 children through age 1 stay free in existing beds with at least 1 adult. Children 2 through 12 are surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Safe
- Shower only
- Telephone
- TV
Select Club Riviera Junior Suite
Bedding:1 king or 2 double beds
Occupancy limits:Maximum 3 adults, 0 children, 3 total
No children allowed in this room category.
Note: The Select Club Adults Only section is located in a separate section of the hotel and only adults are allowed. Select Club guests will enjoy exclusive service and adults only dining options.
Additional Amenities:
•Premium Brand Liquors
•Integrated Living Area
•Room Service 24 Hours
•Sofa Bed
•Plasma TV with Satellite
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Safe
- Satellite television
- Sofa bed
- Telephone
Superior Ocean Front
Bedding: 1 king bed
Occupancy limits:2 adults, 0 children, 2 total
No children allowed in this category.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Iron
- Ironing board
- Safe
- Telephone
- TV
Royal Elite One Bedroom Suite
View - Garden or Pool view
Bedding- 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.
Occupancy limits - 3 adults, 2 children, 5 total.
Maximum of 2 children through age 1 stay free in existing beds with at least 3 adults. Children 2 through 12 are surcharged.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea maker
- Dining room seats
- High Definition (HD) Flat Panel Television - 32 inches or greater
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Safe
- Sitting area
- Turn down service
† Fees may apply