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Paseo Xaman-Ha Manzana 1, Lote 1  
Playa del Carmen, QR 77710
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 14932 reviews
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Nestled amidst white-sand beaches, exciting nightlife and a wide selection of dining and shopping, this superior resort has something for everyone. A great choice for families, active travelers and spa-enthusiasts alike, this deluxe resort features a fine selection of restaurants and bars including 24-hour room service and a disco; convenient waiter service at the beach and around the pool; pampering spa services; a swimming pool and sun deck exclusively for adults and family-friendly amenities including daily activities for the family like sack races, tug-of-war and pool games and supervised entertainment programs, Super Nintendo and pool tables for guests ages 2-17. With all-inclusive access to all areas and services of the Sandos Playacar Riviera Hotel & Spa, guests will run out of time before they run out of things to see and do at this dynamic oceanfront resort.
Location: Playa del Carmen - Beach
  • Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
  • Spring breakers are not allowed. Minimum check-in age is 21.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting, Offsite†
  • Bell staff/porter
  • Bicycle rentals†
  • Children programs
  • Children welcome
  • Children's play area
† Fees may apply

Standard

View:Poolview, Gardenview, or Partial oceanview

Bedding:1 king or 2 double beds

Occupancy limits: Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through age 1 stay free in existing beds with at least 1 adult.  Children 2 through 12 are surcharged.

Hacienda Junior Suite

View:Gardenview

Bedding:1 king or 2 double beds and a sofa bed

Occupancy limits:Maximum 3 adults, 3 children, 5 total

Exception - When booking 3 adults, only 1 child is allowed.

First child through age 12 is surcharged. Second child through age 12 stays free in existing beds with at least 2 adults. Third child through age 12 is surcharged.

Effective 12/21/14:-

Maximum 3 adults, 2 children, 5 total.

Family Riviera Junior Suite

Bedding:1 king or 2 double beds and a sofa bed

Occupancy limits:Maximum 3 adults, 3 children, 5 total

Maximum of 3 children through age 1 stay free in existing beds with at least 1 adult.  Children 2 through 12 are surcharged.

Select Club Riviera Junior Suite

Bedding:1 king or 2 double beds

Occupancy limits:Maximum 3 adults, 0 children, 3 total

No children allowed in this room category.

Note: The Select Club Adults Only section is located in a separate section of the hotel and only adults are allowed. Select Club guests will enjoy exclusive service and adults only dining options.

Additional Amenities: 
•Premium Brand Liquors
•Integrated Living Area
•Room Service 24 Hours
•Sofa Bed
•Plasma TV with Satellite

Superior Ocean Front

Bedding: 1 king bed

Occupancy limits:2 adults, 0 children, 2 total

No children allowed in this category.

Royal Elite One Bedroom Suite

View - Garden or Pool view

Bedding- 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits - 3 adults, 2 children, 5 total.

Maximum of 2 children through age 1 stay free in existing beds with at least 3 adults.  Children 2 through 12 are surcharged.

† Fees may apply

Various Lounges/Bars

*La Bámbola: Cafe Bar
*Lobby bar
*Sports Bar
*Agave Blue: Beach Bar
*Discotheque


Various Restaurants

*Grand Buffet Festival
*Riviera Grand Buffet
*Chayita - Mexican cuisine
*Fogo de Janeiro Restaurant
*Iztapalapa
*Il Piemonte Buffet
*Riviera Blue pool snack Bar

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.


  • Bike rental†
  • Children's pool
    There are 3 children's pools on site.
  • Children's program, onsite
    * “Kids Club” from 10:00 AM to 11:00 PM (Children 2-4**/4-8/8-12 years) with supervised full activities program: Camping, Children’s pool, games, crafts, theater and Mini Cafeteria. **Parents or adult supervision required for children 2-4 years of age while in the kids club.

    * Teen’s Club from 10:00 a.m. to 9:00 p.m. (Teenagers 12-17 years).
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 1 Outdoor Hot Tub
  • Motorized Water Sports†
    Diving and snorkeling trips are no longer part of the All-Inclusive package. They are available for an additional charge. Snorkeling equipment is still complimentary and dive lessons continue in the hotel's swimming pool.
  • Non-Motorized Water Sports
    Wind surfing, sailing and kayaking. Water activities may be canceled depending on ocean conditions.
  • Pool
    There are 4 pools on site.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
† Fees may apply
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