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Paseo Xaman-Ha Manzana 1, Lote 1
Playa del Carmen, QR 77710
MEXICO

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TripAdvisor Traveler Rating

Based on 14536 reviews

DMCA Policy

Funjet Promotions

All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals (breakfast/lunch/dinner buffet or a la Carte) and snacks at pool restaurants
• Unlimited national drinks, soft drinks, national and international wine and cocktails from 8AM until 2AM, including the disco (18+) during its hours of operation
• 24-hour room service included
• Tennis (unlimited use of courts during hours of operation and with prior reservation) Includes equipment (balls
and rackets), proper sports attire and shoes required
• Water Sports Center with Diving (free pool demo, once per stay) Snorkeling equipment (1 hour per day),
Sailing* & Kayaks* (*lessons not included, insurance fee applies)
• Gym: use of exercise equipment and sauna. (18+ years)
• Spa: Swimming pool and solarium only for adults
• Games room: billiards, ping pong, backgammon, chess, dominoes and cards
• Daily activities program: Aerobics classes, stretching and beach activities. Pool games and water aerobics.
Water basketball. Bicycle tours during the day. Zumba
• Evening entertainment: Shows and theme nights at the Plaza (bar open from 7 p.m. until 12 a.m.)
• No cover at the disco (18+ years)
• Mini golf including equipment
• Full Schedule for activities with our Entertainment and Sports Equipment
• Kid’s Club (4-12 years) open from 10AM. until 10PM with a special activities program under the supervision
of our professionals
• Baby Club (2-3 years) open from 10AM to 1PM. and from 3PM until 6PM.
• Teen’s Lite Club (13-17 years) open from 12PM. until 11PM with arcade games, mocktail bar, dance floor
• Taxes and gratuities included

Important Information: Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Hotel Details
Amenities
Accommodations
Dining
Activities
TripAdvisor Reviews

Nestled amidst white-sand beaches, exciting nightlife and a wide selection of dining and shopping, this superior resort has something for everyone. A great choice for families, active travelers and spa-enthusiasts alike, this deluxe resort features a fine selection of restaurants and bars including 24-hour room service and a disco; convenient waiter service at the beach and around the pool; pampering spa services; a swimming pool and sun deck exclusively for adults and family-friendly amenities including daily activities for the family like sack races, tug-of-war and pool games and supervised entertainment programs, Super Nintendo and pool tables for guests ages 2-17. With all-inclusive access to all areas and services of the Sandos Playacar Riviera Hotel & Spa, guests will run out of time before they run out of things to see and do at this dynamic oceanfront resort.

Location: Playa del Carmen - Beach

Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Spring breakers are not allowed. Minimum check-in age is 21.
The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Not Allowed

Cancellation Policies

Cancellation Deadline: 14 Days prior to arrival.
Late Cancellation Penalty: 2 Nights
Applies: Sunday - Saturday(12/24/2018 - 4/30/2019)

Cancun, Mexico (CUN): 60 miles

Year Built: 1996
Last Renovation: 2012
Accessible rooms: 4
Floors: 3
Total rooms: 819

† Fees may apply

24-hour front desk
24-hour room service†
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
Babysitting, Offsite†
Bell staff/porter
Bicycle rentals†
Children programs
Children welcome
Children's play area

24-hour front desk
24-hour room service†
Accessible facilities
- Complies with Local/State/Federal laws for disabled
Accessible rooms
Babysitting, Offsite†
Bell staff/porter
Bicycle rentals†
Children programs
Children welcome
Children's play area
Concierge desk
Elevators
Exercise gym
Game room
Gift/News stand†
Golf, Offsite†
Housekeeping - daily
Internet services†
Laundry/Valet service†
Lounges/bars†
Meal Plan Type: All Inclusive
Non-smoking rooms available
Parking†
Pool
Restaurant†
Room service†
Safe deposit box†
Sauna
Spa†
Tennis court
Tour/sightseeing desk
Wakeup service
Water sports†

more (+)

Please contact the hotel directly.

Internet Access†

† Fees may apply

Standard

View:Poolview, Gardenview, or Partial oceanview

Bedding:1 king or 2 double beds

Occupancy limits: Maximum 3 adults, 2 children, 4 total

Maximum of 2 children through age 1 stay free in existing beds with at least 1 adult. Children 2 through 12 are surcharged.

Hacienda Junior Suite

View:Gardenview

Bedding:1 king or 2 double beds and a sofa bed

Occupancy limits:Maximum 3 adults, 3 children, 5 total

Exception - When booking 3 adults, only 1 child is allowed.

First child through age 12 is surcharged. Second child through age 12 stays free in existing beds with at least 2 adults. Third child through age 12 is surcharged.

Effective 12/21/14:-

Maximum 3 adults, 2 children, 5 total.

Family Riviera Junior Suite

Bedding:1 king or 2 double beds and a sofa bed

Occupancy limits:Maximum 3 adults, 3 children, 5 total

Maximum of 3 children through age 1 stay free in existing beds with at least 1 adult. Children 2 through 12 are surcharged.

Select Club Riviera Junior Suite

Bedding:1 king or 2 double beds

Occupancy limits:Maximum 3 adults, 0 children, 3 total

No children allowed in this room category.

Note: The Select Club Adults Only section is located in a separate section of the hotel and only adults are allowed. Select Club guests will enjoy exclusive service and adults only dining options.

Additional Amenities:
•Premium Brand Liquors
•Integrated Living Area
•Room Service 24 Hours
•Sofa Bed
•Plasma TV with Satellite

Superior Ocean Front

Bedding: 1 king bed

Occupancy limits:2 adults, 0 children, 2 total

No children allowed in this category.

Royal Elite One Bedroom Suite

View - Garden or Pool view

Bedding- 1 King bed
Bedding requests are strongly recommended, however are not guaranteed.

Occupancy limits - 3 adults, 2 children, 5 total.

Maximum of 2 children through age 1 stay free in existing beds with at least 3 adults. Children 2 through 12 are surcharged.

† Fees may apply

Various Lounges/Bars

*La Bámbola: Cafe Bar
*Lobby bar
*Sports Bar
*Agave Blue: Beach Bar
*Discotheque

Various Restaurants

*Grand Buffet Festival
*Riviera Grand Buffet
*Chayita - Mexican cuisine
*Fogo de Janeiro Restaurant
*Iztapalapa
*Il Piemonte Buffet
*Riviera Blue pool snack Bar

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.

Bike rental†
Children's pool
There are 3 children's pools on site.
Children's program, onsite
* “Kids Club” from 10:00 AM to 11:00 PM (Children 2-4**/4-8/8-12 years) with supervised full activities program: Camping, Children’s pool, games, crafts, theater and Mini Cafeteria. **Parents or adult supervision required for children 2-4 years of age while in the kids club.

* Teen’s Club from 10:00 a.m. to 9:00 p.m. (Teenagers 12-17 years).
Direct access to a beach
Fitness center on-site
Hot tub
1 Indoor Hot Tub 1 Outdoor Hot Tub
Motorized Water Sports†
Diving and snorkeling trips are no longer part of the All-Inclusive package. They are available for an additional charge. Snorkeling equipment is still complimentary and dive lessons continue in the hotel's swimming pool.
Non-Motorized Water Sports
Wind surfing, sailing and kayaking. Water activities may be canceled depending on ocean conditions.
Pool
There are 4 pools on site. This Property has Swim up Bars.
Sauna
Spa†
Tennis court
There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
- Available equipment

† Fees may apply

Five Most Recent Trip Advisor Reviews

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General Policies:

Pet Policy

Cancellation Policies

Standard

Hacienda Junior Suite

Family Riviera Junior Suite

Select Club Riviera Junior Suite

Superior Ocean Front

Royal Elite One Bedroom Suite

Various Lounges/Bars

Various Restaurants