Resort Details
- Various Lounges / Bars- Barracuda.- Desires.- Halftime.- Manatees.- Rendezvous (Closing Time - 12 AM)- Showtime.- Sugar Reef.
Open during main show with beverage service, hours may vary.
- Various Restaurants
- Barefoot Grill.
- Bordeaux.
- Coco Cafe - Coffee and snacks.
- Himitsu - Pan-asian cuisine.
- Market Cafe - International buffet.
- Oceana - Fresh seafood. Casual Elegance (Open Time 6 PM)
- Portofino - Italian cooking.
- Seaside Grill - Grill specialties. Casual Elegance required for dinner
- The Patio.
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- 24-hour front desk
- 24-hour room service
- Accessible rooms†
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Elevators
- Pool
- Shopping mall†
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Archery
- Bike trail †Enjoy tours to the yal-ku lagoon.
- Fitness center on-site
On-site amenities include:
Free weights.
Fixed bicycles.
Climbers.
Elliptical.
Fitness accessories (yoga mats, exercise balls, etc.). - General †•Indoor/Outdoor Activities:oAngry BirdsoCooking classesoCornholeoCrazy gameoCrossFitoLadder Toes
- Non-Motorized Water Sports
- Pool
On-site large infinity pool, fun social pool, and a quiet pool just to relax.
2 outdoor whirlpool tubs available.
- Tennis court
- VolleyballBeach volleyball.
- Water activities †Aqua Strong- AFAA Certified InstructorKayak TourPaddle Board TourPool Biking - AFAA Certified InstructorWater Casino
- Diving †
- FishingDeep sea fishing.
- Snorkeling
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14033 reviews
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Jul 10, 2025An anniversary in paradise!
My wife and I had an amazing experience at Secrets Akumal for our 5th anniversary. We had came in July 2020 when the resort was at 15% capacity so we weren't sure how things would be different this time around. We found during our 5 night stay that while there were more people, the spirit of the resort was left unchanged. The food at the buffets and restaurants were incredible. The resort is beautifully kept. The service is unmatched. Everyone at the pool, the concierges (Metz in building 2 especially), and the attendants at the restaurants went way past the extra mile to ensure our stay was wonderful. The activities were also really fun. We recommend the bike tour and paddleboard activity. And finally, the dinner shows were also quite entertaining. My wife and I competed in their Saturday night show: "The Voice Akumal". First place won 2 nights free on a return trip! Our only advice would be to avoid coming in the summer if you like the beach and avoid room service food if possible. The Sargassum this time of year was really bad and made the beach pretty much unusable. I know its not always this bad, but if you want to go into the ocean, I would come a different time of year. My wife and I were perfectly happy hanging out by the pool. Secondly, while all the other food was really good, the room service food was quite a let down. My wife got a sandwich with fries which she enjoyed, but the tortilla chips and guac, and wings that I ordered were not good at all. It takes about 30-40 minutes so I just advise against it because it's not easy to order more food. The fruit from room service however, was very good and highly recommend! All in all we had a fabulous time. Definitely recommend if coming for a honeymoon, anniversary, or just to have a good time with your partner or friends!
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Jul 09, 2025
Great Experience!
Our experience at Secrets Akumal was amazing! We’ve stayed at various all inclusive resorts in Mexico and Secrets Akumal is the best so far. The service, ambiance, and food were perfect. Shout out to the great entertainment crew who worked hard to provide us with fun activities throughout our entire trip, especially Alejandro! He went above and beyond during our dance lessons for me and my fiancé even after we showed up after the event had started. He accommodated us and even followed up with us the next day. I would highly recommend this resort and I can’t wait to come back!
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Jul 09, 2025
Top notch couples hotel!
The Secrets Akumal hotel was a fantastic resort, which lived up to expectations. Rooms are of a very good standard, although pillows could have been a little more softer. With three pools, each with a different vibe it was easy to find the right area to relax in. Food choices were good with ample of options each day / night. The resort was kept in very good order and hotel made every effort to clear the sargassum from the beach everyday. Do not let this put you off. Lots of options for lunch and the pool staff really looked after us well. The hotel also had a fantastic spa, and if you are on the preferred package, then you also have access to 1 hr at the hydro area which is well worth doing before a treatment. The shows in the evening were great, all good fun! However special shoutout to the staff who made my birthday even more special. Special mention to Gerardo and Diana in block 3 who took great care of us and also Isabella and colleagues at the Market Cafe who again looked after us at breakfast. Anyone who is travelling to Cancun, but wishes to stay outside or the hotel zone should really consider this hotel, you will not be disappointed.
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Jul 09, 2025Summer vacay
The resort was nice. The employees were very friendly. It seems they were trying to sell us packages from the moment we arrived and a few times afterwards, however. That was a bit off putting, as they were extremely pushy but insisted on knowing your why's. There were lots of raccoons and iguanas. They weren't terribly bothersome but they weren't afraid of humans so they didn't mind getting close.
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Jul 08, 2025Nice, but not all that
Nice, but I've been to nicer. Drinks were plentiful and lots of top shelf. The Food on the other hand was not ok, nothing to rave about. Activities were fun but were brief. As far as the staff goes, everyone was kind and courteous and went out of their way to please. Hotel map needs to be interactive showing your location because signs around the resort are sporadic.Signs will show which way to a location and then just past the sign, the path splits with no further directions.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.