Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 onwards
Travel Dates: 09 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:

    o Beach volleyball

    o Bike tours (available only Monday, Wednesday & Friday)

    o Cocktail classes

    o Cooking classes (sushi, pizza, sashimi & guacamole)

    o Cornhole

    o Cross Training

    o Water Sports

    o Akumal is famous for its water sports due to the famous green sea turtle population that resides in the Akumal waters.   
     
    o Aqua Strong 

    o Deep sea fishing*

    o Kayak tour**

    o Paddle board tour**

    o Pool volleyball

    o Pool biking

    o Snorkel tour*

    o Sport fishing*

    o Water aerobics

    o Water polo

    o Water casino

    o Jump fit

  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 14903 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    An incredible 40th birthday we'll never forget.

    From beginning to end, the resort & it's staff was absolutely incredible The welcome we received as we checked-in, the greetings we received during the entire stay as we walked around the property, the attentive servers & bartenders, the delicious food, drinks & snacks, the constant attention my husband received because of his birthday, & even the people we met while we were there that now we can call friends. It was an incredible experience & we truly cannot wait to be back again!! Shout out to Francisco who checked us in... Our building concierge, Karina, who always checked in to ensure we were getting everything we could possibly wish for + adding special birthday surprises in our room... The Sommelier, Alberto, who personally made our dining experiences so so special... The chef at Seaside Grill, Luis, who personally delivered an incredible meat platter on my husbands birthday for lunch... Jonas & Sinai, from the Entertainment Team, who constantly made sure we were having a good time, kept us laughing & made us special handmade sea turtles to take back to our kids... Guillermo, our Hibachi chef who was SO talented, funny & entertaining. The list could go on. A sincere, "thank you" for everything.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Resort!!

    My wife and I stayed at Secrets from January 27th-February 10th. It was an amazing stay. The location was perfect! Quiet being in the jungle. The rooms were great! Very spacious and kept clean and in good repair. The bed was very comfortable. We had great service from the front desk at check in to our concierge Gina. We had a great housekeeper Neydy who kept our room very tidy. Some of the staff that really stood out and made our trip extra special were Carlos at the Restaurant El Patio, Patricia at the Oceana restaurant, Freddy at the lobby bar, Ana and Eduardo at the Halftime bar, Damian at the Seaside restaurant and Antonio a pool concierge. I know that I don't have everyone's name that made our stay at Secrets amazing and for this I am sorry but truly our stay at this resort will be unforgetable. The view of the ocean from the pools and beach were amazing! The staff do an amazing job keeping the beach area tidy. We never had an issue finding a place to site at the beach or the pool. We hope to visit this amazing resort again soon! Kevin and Annette P.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Third visit.

    This was our third consecutive trip to Secrets Akumal. As usual the staff and the property did not disappoint us. Special thanks to our friend Ismael and Henry, pool waiters, who took great care of us. Annie, our building concierge, made sure any concerns we had were taken care of every day. The only suggestions we have are to improve the lighting in the rooms and get rid of the accent pillows on the bed.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort with awesome staff

    Amazing resort. Carlos and Max by the pooland beach hosting classes. Antonio assisting guest everyday with anything at the pool, Jose at the swing chair bar and Ricardo 'Speedy' Gonzalez as our concierge helping with everything else. This resort is high on service, is clean, beautiful and the food/drinks is fantastic. At the end of it all these staff members made all the difference!

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Resort Ever!!

    First time visiting Secrets Akumal and I have to say that we were blown away by the hospitality and excellent service, the food was fantastic! Employees went above and beyond, everyone made us feel welcomed. We had the best Birthday vacation, we will be back soon. I highly recommend this Beautiful Property. Thank you Akumal. And to everyone who made this vacation so special.

    Feb 11, 2026
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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