Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 onwards
Travel Dates: 09 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:

    o Beach volleyball

    o Bike tours (available only Monday, Wednesday & Friday)

    o Cocktail classes

    o Cooking classes (sushi, pizza, sashimi & guacamole)

    o Cornhole

    o Cross Training

    o Water Sports

    o Akumal is famous for its water sports due to the famous green sea turtle population that resides in the Akumal waters.   
     
    o Aqua Strong 

    o Deep sea fishing*

    o Kayak tour**

    o Paddle board tour**

    o Pool volleyball

    o Pool biking

    o Snorkel tour*

    o Sport fishing*

    o Water aerobics

    o Water polo

    o Water casino

    o Jump fit

  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 14479 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Sea Turtle Experience at Secrets Akumal

    Andres and Brandon were great guides for the Aquaworld sea turtle experience at Secrets Akumal. Thanks for making the time special for the birthday party!!!

    Nov 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    October 2025 Visit

    I had a great stay at the resort, but there were two things my fiancée and I were concerned about. The first was that we noticed the hot tub in our room was gurgling and backflowing. We saw water that appeared brownish and dirty backing up into the tub, and then there was a bad sewer odor. Because of this, we didn’t use the hot tub. The second issue was the loud construction going on in the ice room. They were jackhammering concrete, taking out rebar, and there was a lot of construction noise. I couldn’t even hear my concierge, Karen. These were the only negatives during our stay. I wish things had been different, but there wasn’t anything Karen could have done about it. Thank you for having us. We’d like to plan and book our wedding for October or November 2026.​​​​​​​​​​​​​​​​

    Nov 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Service and Great Stay!”

    I had a wonderful stay at this hotel! The service was outstanding from start to finish — I truly can’t complain about a single thing. The staff was so attentive and made me feel welcome throughout my visit. Special thanks to Andi, Brandon, Ari, and Lizbeth for going above and beyond to make my stay so enjoyable. Every time we will see them they made us feel welcomed. Highly recommend this place no doubt!!

    Nov 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience!

    It was a great experience. I traveled with a couple of friends and everything was excellent, from the arrival to the warm welcome. The food was delicious and the pools were great, right in front of the store. The rooms were spacious and clean. The gym was good, with excellent equipment, and our instructor, Esteban, was always attentive and friendly, providing support with the exercises.

    Nov 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    This was such an amazing experience for my family and me! My brother had his wedding here, and it couldn’t have been a m

    This was such an amazing experience for my family and me! My brother had his wedding here, and it couldn’t have been a more perfect location. The staff were all wonderful, especially Andi — she was so helpful and made every event extra fun. We can’t wait to come back!

    Nov 05, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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