Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 onwards
Travel Dates: 09 Mar 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

Room Type
  • Junior Suite Swim Out King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Preferred Club Junior Suite Ocean View 2 Doubles

    Bedding: 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 3 total

    Complimentary access to the hydrotherapy circuit at the Spa once per stay

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Romance Master Suite Ocean View King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Romance Master Suite Ocean Front King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Presidential King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Deal of the Day

    Bedding: 1 King or 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Ocean View
    Bedding: 2 Double Beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Ocean View King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 total.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Swim Out
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Romance Master Suite Swimout
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adult 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Partial Ocean View
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Tropical View 2 Doubles
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Partial Ocean View King
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Tropical View King
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Satellite television
    • Slippers
  • Junior Suite Swim-Out Double Beds
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 
    3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Wireless internet connection
  • Preferred Club - Junior Suite Tropical View Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
    3 adults, 3 Total.

    Complimentary access to the hydrotherapy circuit at the Spa once per stay
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Wireless internet connection
  • Junior Suite Tropical View Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Wireless internet connection
  • Junior Suite Partial Ocean View Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Wireless internet connection
  • Junior Suite Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Wireless internet connection
  • Junior Suite King
    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Satellite television
    • Wireless internet connection
  • Junior Suite King Tropical View
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Tropical View 2 Doubles
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite King Partial Ocean View
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Ocean View 2 Doubles
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Swim Out Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Swim-Out King
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Telephone
    • TV
    • Widescreen TV
  • Preferred Club Junior Suite Tropical View King
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean View Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean View King
    Bedding: 1 King Bed. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 2 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Swim Out Double
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Swim-Out King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean Front King

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Telephone
    • TV
    • Wireless internet connection
  • Romance Master Suite Ocean View

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Telephone
    • TV
    • Wireless internet connection
  • Romance Master Suite Ocean Front

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Telephone
    • TV
    • Wireless internet connection
  • Presidential Suite

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Partial Ocean View 2 Doubles
    Bedding: 2 Double Beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:
     3 adults, 3 Total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Romance Master Suite Ocean Front Swim Out

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean Front Swim Out King

    Bedding: 1 King Bed.

    Occupancy limits: 2 adults,  2 total

    • Air conditioning
    • Bathroom amenities
    • Safe
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms*
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall*
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms*
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall*
  • Spa*
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities*
On-Site Wedding Services

* Fees may apply

On-Site Recreation
  • Archery
  • Bike trail *
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General *
    •Indoor/Outdoor Activities:

    o Beach volleyball

    o Bike tours (available only Monday, Wednesday & Friday)

    o Cocktail classes

    o Cooking classes (sushi, pizza, sashimi & guacamole)

    o Cornhole

    o Cross Training

    o Water Sports

    o Akumal is famous for its water sports due to the famous green sea turtle population that resides in the Akumal waters.   
     
    o Aqua Strong 

    o Deep sea fishing*

    o Kayak tour**

    o Paddle board tour**

    o Pool volleyball

    o Pool biking

    o Snorkel tour*

    o Sport fishing*

    o Water aerobics

    o Water polo

    o Water casino

    o Jump fit

  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities *
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving *
  • Fishing
    Deep sea fishing.
  • Snorkeling

* Fees may apply

Secrets Akumal Riviera Maya - All Inclusive - Adults Only, ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal, fuses elegant and original design with nature’s elements. This AAA Five Diamond award winning adults-only resort offers a truly magical Unlimited-Luxury® experience beginning with 434 elegant suites, many with exquisite ocean views, 3 stunning pools including an expansive infinity pool and 11 smaller pools that create a soothing water enveloped haven, all located nearby the centuries-old Mayan sites of Tulum and Coba. Enjoy the natural beauty of Akumal – meaning “Place of Turtles” in Mayan – by taking a bike tour or snorkeling off the coast in the world’s second largest barrier reef with the famous green sea turtle population that call Akumal home. The natural elements strewn throughout the property create a sensual and peaceful heaven that is truly unmatched. Walk through the natural wooden walkways by the purposely conserved trees and pass by the pools and fire pits cleverly situated throughout the property creating a stunningly romantic ambiance and an oasis you will later dream of fondly.

Secrets Akumal Riviera Maya – Travelers’ Choice Best of the Best 2025: Awarded the prestigious Tripadvisor Travelers’ Choice Best of the Best Hotels Award, recognizing it among the top hotels in the world, an honor given to fewer than 1% of listings.

Property Information

Year Built: 2015
Total available rooms and suites: 434
Carretera Federal 307, Pueblo de Akumal, Tulum, ME, 77760, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 15802 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Expensive, but well worth it.

    Staff is very friendly, service is excellent. Food is great at every restaurant, even the room service. Resort is very clean.

    Oct 13, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Avoid the Unlimited Travel Club

    I'll try to just this as short as possible. This is our second trip tip Secrets Akumal. We were big fans of TRS YUCATAN and traveled there to TRS 5 times , until Grand Palladium decided to to upgrade the family sections and have done littk to the TRS adult section. Anyway we switched to Secrets Akumal last year , we love Secrets Akumal. Last year at checkout we were approached by a member of the Unlimited Travel Club by Hyatt. I asked if their offer had anything to do with sitting through the sales pitch we weren't interested Of course we were told no it wasn't. They were offering a very low price on a 4 night stay. It actually was at a very good discounted price, but they emailed me the contract to my phone, I started reading the contract but our airport ride had arrived so I agreed to the deal without reading it completely. When I got home home I printed the agreement only to find we needed to attend the sales pitch for the discounted package . We I figured we would just deal with in and attend the presentation when we returned to the resort. We were told anything but holidays, I had an issue booking days in October even though there aren't any holidays in October. We eventually got the days in October that we needed. We went to the sales pitch today. They offered us a 5 year plan which made sense by we both are almost 70 . I asked for a contract with everything that was promised verbally. Of course they said they could send it to my phone but didn't had a hard copy. Thats went I decided to leave. They promised to send a contract but still haven't received one

    Oct 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Food, Best People, Best Place

    BEST RESORT EVER, the food is top notch, every employer is friendly and wants you to have the best experience without waiting for tips to show kindness and attention. I didn't have prefered or "premium service" and I still felt like I had it.

    Oct 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Flawless stay

    Had a fantastic experience. The staff are amazing and cannot do enough to help you. Everything we ate was great, every activity we participated in was fun and well thought through. I really couldn't fault the stay and wish I could've stayed longer.

    Oct 12, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great getaway

    Our time at Secrets Akumal was great! We especially appreciated the hospitality of pool concierge Jose! Himitsu was definitely the favorite meal! Bummer that there’s not more of a beach to walk but still a very nice resort!

    Oct 11, 2026
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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