Resort Details

OnSite Dining
  • Barefoot Grill

    Enjoy delicious snacks poolside or by the beach, with stunning oceanfront views that make every bite even more satisfying.


  • Bordeaux
    Savor exquisite French cuisine each evening at Bordeaux, where delectable dishes are served in a newly remodeled, romantic, and elegant setting.
  • Coco Cafe
    Coffee & snack bar.
  • Desires

    o Preferred Club Swim up bar

  • Gohan Sushi Bar
    Savor the flavors of Japan each evening at Gohan, offering a delectable variety of sushi and an exclusive ocean view teppanyaki table available by reservation.
  • La Cava
    Wine Cellar & Fine Wines – Enjoy an extensive selection of premium wines and spirits with every meal. As home to Cozumel’s only fine wine cellar, we offer over 60 varieties from around the world, perfect for a personalized tasting and paring experiences.
  • Manatees
    Enjoy authentic Mexican cuisine served à la carte in a stunning oceanfront setting, featuring local specialties and rich flavors designed to delight your taste buds.
  • Market Cafe
    Enjoy a grand oceanfront buffet featuring a delicious selection of local and international dishes.
  • Oceana
    Fresh seafood.
    Dinner only from (6:30 to 10:30 pm)
  • Rendezvous
    Lobby bar.
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.*
    * The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings. 

  • Sky Bar
    Rooftop bar.
  • Windows
    Local and international fare.
Room Type
  • Junior Suite Pool View King Bed

    View: Pool

    Bedding: 1 King Bed

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    Junior Suite Pool View rooms offer 550 square feet of space with an integrated sitting area. These suites are located on the 2nd or 3rd floors with a private balcony that is complete with a hammock and a pool view.

    • Air conditioning
    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathtub
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Pool View Swim Out King

    View: Pool

    Bedding: 1 King

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total.

    Rooms offer 550 square feet with an integrated sitting area. These suites are located on the ground floor with swim-up access to the pool from your private terrace with a hammock. The terraces also have chairs and a small table.

    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • DVD player
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Ocean View King 

    View: Ocean

    Bedding: 1 King.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    Junior Suite Ocean View rooms are 750 square feet. They have an integrated sitting area with an ocean view. The bathroom has a separate walk-in shower and bathtub. These suites are located on the 2nd or 3rd floor with private balcony or ground floor terrace that is comfortably furnished.

    • Air conditioning
    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathtub
    • Hair Dryer
    • Minibar
    • Safe
    • Satellite television
    • Separate tub and shower
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Ocean View Swim Out King

    View: Ocean

    Bedding: 1 King Bed

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    These stunning 750 sq. ft. spaces are very thoughtfully laid out with one king size bed with an integrated sitting area. The suites are located on the ground floor with a private, furnished terrace and access to the "lazy river".

    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean View Swim Out King

    Bedding: 1 King.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    Guests will enjoy the warm natural palette of colors created by the surrounding tropical fauna and pool view in our newly renovated 750 sq. ft. Pool View Junior Suite. This open plan room offers one king size or two queen size bed to relax while whilst indulging in the exclusivity of the Preferred Club amenities offered. The bathrooms boast single or double sinks with a separate walk-in shower and bath; soaking tubs are offered in some rooms. These offer views from your private balcony or ground floor with a terrace.

    All Preferred Club suites offer the following additional amenities and services:

    • Personalized check-in and checkout with concierge service

    • Preferred status and amenities

    • Upgraded mini-bar service and bath amenities

    • Upgraded mini-bar service

    • Fine liquors served in the lounge

    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Pool View King

    Bedding: 1 King or 2 Doubles

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    Guests will enjoy the warm natural palette of colors created by the surrounding tropical fauna and pool view in our newly renovated 750 sq. ft. Pool View Junior Suite. This open plan room offers one king size bed to relax while whilst indulging in the exclusivity of the Preferred Club amenities offered. The bathrooms boast single or double sinks with a separate walk-in shower and bath; soaking tubs are offered in some rooms. These offer views from your private balcony or ground floor with a terrace.

    All Preferred Club suites offer the  additional amenities and services.

    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Cable television
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Pool View Double

    Bedding: 1 King or 2 Doubles.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    Guests will enjoy the warm natural palette of colors created by the surrounding tropical fauna and pool view in our newly renovated 750 sq. ft. Pool View Junior Suite. This open plan room offers two queen size bed to relax while whilst indulging in the exclusivity of the Preferred Club amenities offered. The bathrooms boast single or double sinks with a separate walk-in shower and bath; soaking tubs are offered in some rooms. These offer views from your private balcony or ground floor with a terrace.

    All Preferred Club suites offer additional amenities and services.

    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Cable television
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Safe large enough to accommodate a laptop
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean Front King

    View: Ocean Front

    Bedding: 1 King Bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    Each guest enjoys their very own private paradise nestled right on the beach with our newly renovated 750 sq. ft. Ocean Front Junior Suites. Each one offers an impressive view which evokes both elements of discovery and romance. The interior décor is aglow with a luxurious King-size bed and essential Preferred Club amenities. Our elegant bathrooms are furnished with single or double sinks, a freestanding bath and larger open shower. From the privacy of your terrace you relax and unwind to the sounds of the waves whilst soaking up the warmth of the tropical sun.

    All Preferred Club suites offer additional amenities and services.

    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Slippers
    • Telephone
    • Turn down service
    • TV
    • Wireless internet connection
  • Preferred Club Superior Junior Suite
    View: Ocean view

    Bedding: King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 total

    Size: 667 ft2 / 62 m2

    All Preferred Club suites offer additional amenities and services.
    • Air conditioning
    • Air conditioning individually controlled in room
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Cable television
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Beach Front Swim Out King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults

    Each guest will enjoy their very own private paradise nestled right on the beach with our 750 sq. ft. Beach Front Junior Suites. Each one offers an impressive view which evokes both elements of discovery and romance. The interior décor is a glow with a luxurious king-size bed and Preferred Club amenities. The bathrooms boast single sink with a separate walk-in shower and bathtub. Swim up to your private terrace from our signature Lazy River and relax on the lounge bed. The privacy of your terrace allows you to relax and unwind to the sounds of the waves whilst soaking up the warmth of the tropical sun. 

    All Preferred Club suites offer additional amenities and services.
    • Air conditioning
    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Cable television
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean View King

    View: Ocean

    Bedding: 1 King.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    These stunning 750 sq. ft. spaces are very thoughtfully laid out. These rooms have one king size or two double beds with an integrated sitting area. The suites are located on the second floor with private balcony or ground floor terrace. Bathrooms have single or double sinks with a separate walk-in shower and bath. Soaking tub offered in some rooms.

    All Preferred Club suites offer additional amenities and services.

    • Air conditioning individually controlled in room
    • Alarm clock
    • All news channel
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Slippers
    • Telephone
    • Wireless internet connection
  • Prefferred Club Junior Suite Beach Front
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    All Preferred Club suites offer additional amenities and services.
    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean View Plunge Pool King
    Bedding: 1 King or 2 Doubles.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    All Preferred Club suites offer additional amenities and services.
    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean Front Plunge Pool King
    Bedding: 1 King or 2 Doubles.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    All Preferred Club suites offer additional amenities and services.
    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Slippers
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Panaromic View King
    View: Ocean view

    Bedding: King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults, 0 children, 2 total

    All Preferred Club suites offer additional amenities and services.
    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Telephone
    • Wireless internet connection
  • Junior Suite Ocean View Double

    View: Ocean

    Bedding: 1 King or 2 Double beds

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total

    • Air conditioning individually controlled in room
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Telephone
    • Wireless internet connection
  • Preferred Pool View Junior Suite
    Bedding: 1 King or 2 Double beds

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total
    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • TV
  • Junior Suite King Bed
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 total.
    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • TV
  • Pool View Junior Suite King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit:
     2 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Pool View Junior Suite Swim Up King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit:
     2 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Ocean View Junior Suite King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit:
     2 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Deal of the Day

    This is a non-refundable category.

    Bedding: King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Preferred Club Superior Junior Suite Ocean View King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit:
     2 total.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Preferred Club Junior Suite Beach Front King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total


    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Preferred Club Rooftop Ocean view plunge pool
    Bedding: 1 King or 2 Doubles.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy Limit: 2 adults, 0 children, 2 total
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Preferred Club Junior Suite Swim-Up Beach Front
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Junior Suite Ocean View Terrace King
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults.
    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults.
    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite Ocean View Terrace
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults.
    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Preferred Club Junior Suite Ocean View
    Bedding: 1 King bed.

    Bedding Requests are not guaranteed.  They are based on availability upon check-in.

    Occupancy limits: 2 adults.
    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Currency exchange
  • Elevators
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Currency exchange
  • Elevators
  • Exercise gym
  • Free parking
  • Housekeeping - daily
  • Jacuzzi
  • Laundry/Valet service*
  • Pool
  • Restaurant*
  • Spa*
  • Tennis court*
  • Tour/sightseeing desk
  • Valet parking*
  • Water sports
Off-Site Amenities
  • Business Services*
On-Site Wedding Services
  • Please contact the hotel for additional information.

* Fees may apply

On-Site Recreation
  • Beach
    Beach fairy games (horseshoes, bocce ball, cornhole)
    -  Beach pickleball
  • Fitness center on-site
  • Kayaking *
  • Non-Motorized Water Sports *
  • Pool
    3 shimmering main pools.
  • Tennis court *

* Fees may apply

The ultimate in romantic all-suite accommodation, this refined Adults only resort offers Unlimited-Luxury® with limitless gourmet dining and stylish rooms. There is a great range of daily activities including the opportunity to explore the famous reefs off the coast.

Location: Located on Cozumel Island, approx. 90 minutes land and boat transfer from Cancun International Airport.

Property Information

Year Built: 2007
Total available rooms and suites: 266
Carretera Costera Sur KM 12.9 Zona Hotelera Sur, Cozumel, 77600, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 8062 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    4 out of 5

    Great resort if everything had been open or available while. There was construction happening that made some things unavailable during my stay that was a bit upsetting as well as attention to pool cleanings. The two I used needed some TLC. Overall it was a good experience but it didn’t take my breath away or give me warm fuzzy feelings. The view from building 2 in the preferred location was beautiful. The second floor is perfect because you have a roof to cover during rain showers. I would give it a 4 out of 5 stars. Most of the staff was amazing, only an occasional one who didn’t seem to be in the mood to work.

    Sep 16, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Needs to be remodeled - very outdated.

    We are hoping that they remodel this hotel soon. We love the location, but having no clue about the construction that was going on during our stay really put a hamper on our experience.

    Sep 16, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    one and done

    Manatee swim up bar - closed all week. Sky bar - closed all week. Desire bar - closed all week. Very limited (typically no) pool side service at back pool. Of the 4 specialty restaurants - typically only 1 open per day for dinner. No Gym on-site. Most all-inclusive resorts that I have been to have snorkel equipment, sail boats, kayaks, and other water activities. Didn't see anything here. Overpriced dated resort ready for a re-fresh. Most of the staff was friendly great service (except Glendy at front desk). Oceana and Barefoot grill are right next to each other and share the same kitchen, yet have different menus. I wanted the fish tacos from Oceana and chips and salsa from Barefoot. They said no. I had to order from 1, then move 10 feet to order the other.

    Sep 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another amazing stay

    We love Cozumel !! As scuba divers, getting picked up on the secrets pier and only having a 10 min boat ride to some of the most amazing diving around, is a huge plus. As for our resort… every year it keeps getting better. More restaurants, brand new rooms on the dreams side and they are starting to remodel the secrets side also. The staff is and have always been amazing and the main reason we have and keep coming back !!!!

    Sep 13, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Don’t waste your time

    Several parts of resort closed and customer service was terrible. Staff didn’t offer any help and was not told ahead of stay. We have been three times and this has been the only time we had problems. Will be our last visit.

    Sep 11, 2026
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. The fee will be $75 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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