Resort Details
- Bordeaux
Enjoy a variety of French plates at this à la carte restaurant, which features an award-winning wine cellar.
Approximate seating capacity: 104 (social distancing: 58)
- Castaways
This a la carte restaurant serves an assortment of grilled steaks and specialties.
Approximate seating capacity: 146 (social distancing: 60)
- Cin Cin
All the flavors of the Mediterranean and Italy are served at this à la carte restaurant.
Approximate seating capacity: 92 (social distancing: 54)
- Coco Café
Sit back and relax with a premium brand coffee or snack or grab a late night bite served à la carte including pretzels, hot dogs, pizza, paninis, sandwiches, soup, chips, fruit and yogurt.
- Market Café
A buffet-style restaurant serving international specialties and classics
Approximate seating capacity: 250 (social distancing: 110)
- Oceana
Enjoy fresh seafood, grilled steaks, and specialties at this à la carte restaurant.
Approximate seating capacity: 100 (social distancing: 86)
- Spice
This à la carte restaurant specializes in Asian cuisine.
Approximate seating capacity: 84 (social distancing: 50)
- Tamarindo
This popular a la carte restaurant specializes in Mexican cuisine while providing a festive atmosphere.
Approximate seating capacity: 120 (social distancing: 70)
- Various Lounges/Bars
- Barefoot Grill
- Barracuda
- Desires
- Marlin
- Rendezvous
- Showtime
- Sky Bar
- Sugar Reef
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Dry cleaning†
- Laundry/Valet service†
- Medical Facilities Service†
- Audiovisual Equipment†
- Business Center†
- Internet Access
- Meeting/Board Rooms†
- Say "I do" in a magnificent wedding gazebo or on the hotel's private beach. Then, adjourn with your guests to an elegant ballroom, terrace or beach for a reception to remember always. Our professional wedding coordinator will handle every detail, so you can focus on each other.
† Fees may apply
- Fitness center on-site †
The fitness center spans nearly 1,024 square feet offering a variety of equipment that includes: treadmills, exercise bicycles, universal machine, stair climbers, free weights, elliptical machines, yoga mats, Pilates, and exercise balls.
- Leisure Facilities †
Activities include Yoga, fitness classes, beach volleyball, billiars, Ping-Pong, theme nights, live musical performances and shows.
- Motorized Water Sports †Jet-skiing, scuba diving, and sport fishing are available for additional fees.
- Non-Motorized Water Sports †
Hobie cats, kayaks, water aerobics, pool volleyball, snorkeling, and paddle boarding are offered complimentary.
Additional fees apply for snorkeling.
- Spa †Secrets Spa by Pevonia offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments to create a refreshing, invigorating, and peaceful experience. Facilities include various types of showers, saunas, steam rooms, private showers, locker area, and a relaxing garden. Treatments include various massages, body treatments, facials, manicures, pedicures, and a full service beauty salon, and Revive juice bar.
- Tennis court †There are 2 tennis courts onsite.
- Sierra Madre WaterfallsVisit the mountain ranges of Oaxaca, where the tropical rainforests of the Sierra Madre resulted in numerous waterfalls. Discover a coffee plantation where you can sample freshly made coffee and then hike through the lush jungle to El Llano Grande waterfalls, taking a dip in its invigorating waters.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9354 reviews
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May 10, 2025Bring back Corona and Modelo beers
This was our third time back and first time since it became Hyatt property. We were celebrating our 14th anniversary and had a wonderful time. There is so much I can include but I will just mention a couple of things: 1. Food and Drinks: If you are a beer person, they only serve Dos Xs and Amstel Ultra beers. Neither of those are our beer of choice and we were really disappointed that they no longer offered Corona or Modelo. However, not a deal breaker since there are many other drinking options. The food was really good at Castaways, we had both breakfast and lunch there and never disappointed. They have a Mezcal tastings section, if you are interested in learning about Mezcal and tasting the different types, I would recommend it. Ingrid the Mezcalier really knows her stuff. She warned us about buying Mezcal without the stamp of inspection/approval in Crucecita, since it would mean they are unregulated. Carlos at the swimup/barefoot bar made really good drinks, Ismeal at the Rendezvous also made good drinks. Usually at 1pm they featured some food specialty at the barefoot grill and the food there was pretty good. Taco tasting and Ceviche making in particular were really good. Sushi, not so much. 2. Entertainment: The entertainment team was fantastic, we were mainly by the main pool since unfortunately the sea was very rough and we were not allowed to swim and Alejandro, Amir and Daniel kept us all very entertained. They had various activities throughout the day and night. Overall our experience was very pleasant, Carolina, Luciano and Alexis at the UVC and VIP section were always helpful. We would definitely return, hopefully next time the beach will be calm enough to swim in.
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May 07, 2025
All fun with great activities
Great hotel with great amenities, food and amenities! Special thanks to the entertainment staff: Alejandro, Alejandra, Ximena and Antonio will make your days full of fun activities great place to spend your vacations in a relaxed resort
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May 05, 2025Not sure if I’d go back
I honestly expected a nicer resort from Secrets. Bufet is terrible but the staff are very nice. No pillows offered, no concierge ever available on the phone. Some chefs were amazing specially in the meats and Mexican food. SPA is worth while.
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May 04, 2025STAY AWAY from this disgusting resort
BEWARE!!! This resort is NOT a luxury 5 star resort. It is run down, filthy, & disgusting. I have to give 1 star because I couldn’t do less. We booked our vacation through our timeshare & planned a 3 week stay looking forward to an adults only, luxury pampered holiday. My husband is a lung transplant patient who hasn’t been able to travel for almost 3 years so we decided to spoil ourselves for this vacation as a celebration of his improved health & our wedding anniversary. We spent over $17K for the entire 3 week vacation. (Accommodations, flights, etc) This resort is a huge disappointment & nowhere near what they claim to be on their website. They claim to also be a 5 star AAA 4 diamond award winning resort based on luxury, premium exceptional food & beverage & high level luxury with exclusive privileges & stunning environment. This is not true. This is misleading & false advertising. It is definitely not a disability friendly resort. We called a month in advance to request a wheelchair upon our arrival as well as a room close to the main pool & we’re assured that we would be taken care of per our requests. When we arrived at the resort we were then told that they don’t have wheelchairs. This is quite a large resort so we were extremely concerned on how we’d navigate throughout the property. Needless to say, my husband spent the majority of the beginning of our vacation in the room & ordering disgusting room service. (Also, going to the beach was impossible) Going to restaurants was impossible. We were also put in building 3 which was pretty much the furthest building from the main swim up bar pool. The food is nasty, room service is a joke, Preferred lounge is a little room that has left over food items from other restaurants that is sitting on a counter. Ceviche/fish/seafood left sitting all day without ice. Many people that we spoke to got sick from the food. The pools are cloudy, dirty & smelly & have broken tiles everywhere & numerous people getting cuts. The swim up bar smelled of rotten fruit & the floors were nasty. Approx 4 1/2- 5 days into our vacation we met a couple who told us that the resort does have wheelchairs. She went searching & was able to speak with a Manager (Karen) & we had a wheelchair later that evening. We also decided to upgrade our room so my husband could be close to the main pool. We were hoping for a complimentary upgrade but were told we’d have to pay so that was disappointing but whatever. $2700 extra. We got a swim out room which we thought would be great…. Until he was injured by the umbrella & cement base sliding off the deck scraping all of the skin off his thigh. There wasn’t a first aid attendant anywhere. Our friend had to run up to the lobby yelling for help. It took close to 45 minutes for assistance. I requested the onsite doctor to assess the injury. He was condescending, rude, belittling & very unprofessional. He grabbed my husbands leg & jerked it around & stated “it’s just a sunburn”. We took him to hospital for assessment & X-rays & he was told to stay out of the water & sun for 4-7 days. So now over 11-12 days of our vacation hasn’t been much fun. I requested to speak with the GM who is never on site & eventually was able to see her. She wouldn’t allow me to bring my friend as a witness but accepted responsibility. I got waterproof bandaids so my husband could go in pool because I didn’t want him to get infection from the dirty water. I’ve heard of multiple guests being injured by the umbrellas & sick from the food. We were told that they weren’t cleaning to pool because they planned to close it at the end of April for maintenance. We have travelled to many resorts over the years & have never experienced anything like this EVER. For Hyatt to have their brand associated with Secrets Huatulco is a blemish on their name & their corporate executives really need to visit this resort & rethink who / what they consider a worthy place to stand behind. Both my husband & I have been sick since being at Secrets Huatulco. I will be contacting our timeshare & provide them with photos & documentation so they also reconsider having this resort as a worthy destination in our directory of places to book. In our opinion it definitely isn’t worth the thousands of dollars we paid to go there & I really hope our timeshare removes Secrets Huatulco from our list of options so other members don’t get ripped off as well. Do yourself a favour & book your vacation somewhere else. You’ll thank me for the heads up on this one. Save your hard earned money & go elsewhere
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May 03, 2025
Relaxing week at Secrets of Huatulco...
The whole place is great... during our stay a young lady named Carmen went way above and beyound to make us feel comfortable and very well served... From the beaches to the restaurants and the entertainment, everything went super... The whole staff has a way of making you feel welcome and always with a smile
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThis pool renovation has an expected completion date of Tuesday, October 4, 2022, and during this time, the main pool and the Marlin swim-up bar will be unavailable to guests. Throughout this period, the second infinity pool will remain open for guests.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.