Resort Details
- Cacao• Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.• Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- La Vista• Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast andlunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
- Mercado• Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dresscode needed and even you can wear your swimsuit and get back to the fun immediately.• Serving grilled specialties with taco bar
- Sake• The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors foundthroughout Asia.• Pan-Asian specialties• 2 Teppanyaki tables for up to 10 people each one.
- SpeziaBreakfast
- UNIK The KitchenBreakfast
Hours: TBD Open day and eveningDescription: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the eveningwith nighttime music and socialization. - VARIOUS BARS
The Temple• Sunset terrace and events with relaxing music• Open for special events
UNIK Sky Bar and Lounge• Rooftop bar and lounge
Isola• Lobby bar
Yacht Welcome Lounge• Welcome lounge check in for guests as well as external visitorso7:00 a.m. – 7:00 p.m.oBar for guests arriving and departing by seaoFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.
Sharks• Pool bar
- Hamaca
The TopVibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets andbreathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy anexcellent selection of mixology, grilled snacks, small plates and gourmet dining. - Wildfire Grill• Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.• Steakhouse• Chef’s Table.
- Currency exchange†
- Doctor on call†
- Elevators†
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Private dining for groups†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Golf †The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellentchoice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and arestaurant.
- Gym †
- Jet-ski †
- Shopping †
- Sightseeing tours †
- Snorkeling †
- Spa †
- Water activities †• SUP yoga• Paddleboard by sunset• Kayaking• Pedal boats• Water polo• Water aerobics• Bluewater Snorkeling• Scuba diving lessons• Scuba diving• PADI Diving Center
- Wine tasting †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1472 reviews
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Jan 24, 2026⭐️⭐️⭐️⭐️⭐️ Amazing first stay — outstanding service by Raffa Carrillo
This was my first time staying at this hotel in Isla Mujeres, and I truly had an excellent experience from start to finish. I traveled all the way from Texas, and the trip was absolutely worth it. What really made the difference during my stay was the exceptional attention and service from Raffa Carrillo. Raffa went above and beyond to make sure everything was perfect, always with a great attitude, professionalism, and genuine care. He made me feel welcomed and taken care of at all times. Because of the level of service I received—especially from Raffa—I can honestly say that I would absolutely come back to this hotel again. Experiences like this are what turn a good trip into a memorable one. Thank you for a wonderful stay. I’m already looking forward to returning.
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Jan 24, 2026
Best hotel in Mexico
We had the most incredible time at Impressions! Wow this hotel is 10/10 in all aspects!!! Raffael is amazing!!! Luxury, best service, insane views and design.
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Jan 23, 2026
Beautiful quiet resort, not a great beach, Great food and Staff.
This resort is very beautiful, the food is amazing, the rooms are beautiful they were cleaned daily everything was always stocked and the staff was extremely helpful. The beach area is very small and closed off, and the pools were chilly. This resort is very quiet and tranquil with no entertainment during the day. There is only 1 restaurant option for breakfast we were there for 7 nights and this got a little stale with so few options, but the lunch and dinner options were great, and the food was amazing wherever we ate. We do not normally go to the spa as it is too pricey for what we are willing to spend on those services, but we were offered free massages with our package, and it was amazing and the staff were so good. We went on the sunset catamaran cruise and if you have the opportunity to do this it was beautiful. Overall if you are looking for a very quiet tranquil experience with little to no entertainment and do not care for the beach then this is a wonderful resort it honestly just was not our vibe, but I have no complaints other than that.
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Jan 23, 2026
Stunning Views and Resort
Impressions by Secrets Isla Mujeres completely exceeded every expectation. 10/10, went for our honeymoon and would definitely come back!
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Jan 22, 2026
A First Class Bougie Gem in Paradise where you don't have to be a millionaire to visit or to be treated like royalty. :)
I have attached a lot of pictures, so feel free to browse through them. Not sure where to start, but this resort is unbelievable and stunning. We came down from Michigan to celebrate my wife's birthday. I would give this place 10 stars if I could. This is the nicest resort that we have ever been to overall. It is very first class but not stuffy if you understand that. There are about 125 rooms and nothing is ever crowded. There are plenty of things to do other than just hang out at the pools or ocean. They have Ebike tours, you can rent golf carts for an Island tour, they also have snorkeling tours and other things like Yoga etc... The activities and entertainment are very nice but not overwhelming. There is no chair game or bali bed game. There is plenty of everything available even at 10:00 am. The food and the restaurants were fantastic. We never had a bad meal. There are 5 or 6 different restaurants. There are about 3 open per night and they rotate each evening. There is a rooftop restaurant for breakfast and lunch with wonderful views. We didn't have any food that we did not like. The restaurant staff was amazing, from the hosts to the wait staff and cooks. We had a great time at the Hibatchi. It was the best food and show we have ever had in Mexico. We were also spoiled with a romatic dinner on the rooftop just after sunset (see pictures). The coffee shop was also wonderful. Open 24 hours. Great food, deserts, ice cream and coffee. Overall the food and staff was amazing and we can't wait to go back. We were upgraded to an ocean front view, which is what I really wanted. I love sunsets. The ocean view rooms face east and the sunrise, the ocean front rooms face west towards Cancun and have the beautiful colors and unbelievable sunsets. If you love sunsets, these rooms are for you. We were in Room 1319 and there are several pictures from our room. I had a room video but it was too big to upload. Also, if you love sunsets, they have sunset cruises on their catamaran a couple nights each week. They spoil you with the amenities. From the bathroom and shower to the towels. Literally, the best towels we have ever used at a resort. So much so, that my wife got some for our house...lol. They also have a well stocked minibar and some snacks in case you get hungry. The spa was very nice. Best massage bed that I have ever been on. The hydrotherapy circuit was very nice, the staff was very helpful. We really enjoyed the massages. The steam room was a little bit hot for me, but the sauna was amazing. Check in and check out was a breeze. We checked in at the marina and then they took us to the resort on the catamaran. That was a very nice calm boat ride to the resort. About 45 minutes or so. Each room is assigned 2 butlers. We had Zelma, David and Alexander for a short time. Zelma and David are two of the best in the business and everyone asks for them. When we go back, I will definitely ask for them again. Always helpful, always there for anything needed. Always good for a fun conversation. Top notch people. The management team here is phenomenal. We had great conversations with restaurant managers, entertainment, experience managers, and general manager. While I didn't get to meet the general manager, he did write us a personal note and we did text back and forth a few times. Overall, this management team wants you to have the best experience possible at this resort. I'm sure that you are like, Rick, this is a very glowing review, surely there must be something you didn't like. I would say, not much at all. Sure, there were a few very minor things in our room that didn't work properly, but that didn't affect us in any way at all. There is not one thing that comes to mind that would have made me give any sort of a bad review. I would give this place 10 stars if I could. We are not drinkers, so I do not have a review about that, but I can say that they had wonderful mocktails and non-alcholic drinks that they made for us. We absolutely loved it here and we can't wait to come back again and again. Thank you to all the management and staff for making my wife's birthday so special. We love you all.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.