Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks- In-room sparkling wine breakfast, 25% spa discount, and complimentary bottle of alcohol.
Guest will receive:-

- One Standard set of amenities
- Welcome letter
- One (1) bottle of wine/sparkling wine, rum, or tequila (per room/per stay)
- 25% discount on Spa Services (one per person/per stay)
- One (1) in-room family breakfast or breakfast with sparkling wine (per room/per stay)

Additional Terms and Conditions:
Type of wine/spirit bottle provided is at hotel discretion. 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products.
Any Spa Service or discounts that state valid per person/per stay are limited to a max of two (2) adults per room.
Discounted amenities and services cannot be combined with other discounts or special offers on property.
All amenities are subject to availability.
Additional restrictions may apply on eligible Spa Services. 
All services should be arranged with the concierge after check-in.

Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 6%.
Discount is already reflected in the rates. 
Applicable Dates:
Booking Dates: 30 Jan 2026 to 26 Feb 2026
Travel Dates: 01 May 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:
Limitless Food and Beverage Options:
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining
Elevated Services and Amenities:
• No set check-in or checkout times, subject to availability
• Graciously appointed and luxuriously equipped suites
• 24-hour concierge services
• Pool and beach wait service
• Complimentary laundry service*
• Twice daily refreshed in-suite mini-bar
• Maid service three times daily
• Welcome bottle of tequila
• Luxurious Le Labo bath amenities
• Complimentary Wi-Fi and unlimited worldwide calling
*Laundry service limited to 3 items per person/per stay.
Enrichment Experiences:
• Complimentary 20-minute wellness experience per person per stay
• Daily afternoon tea service 4:00 p.m. – 6:00 p.m.
• Various artistic, cultural and wellbeing activities
Exclusive Impression by Secrets Inclusions:
• Butler service 7:00 a.m. – 11:00 p.m.
• In-suite wine coolers, stocked to personal preference
• In-suite fitness amenities, available upon request
Exclusive Impression Isla Mujeres by Secrets Inclusions:
• Exclusive catamaran or boat transfer between Cancun and the resort for both arrival and departure*
• A premium selection of 17 wine labels, thoughtfully curated to complement the unique concept of each
restaurant, and all included with your stay
• Earth-kind pillows, linens, bathrobes, and slippers, offering elevated comfort and a restful, eco-conscious experience.

Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
    Breakfast
  • UNIK The Kitchen
    Breakfast

    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors
    o7:00 a.m. – 7:00 p.m.
    oBar for guests arriving and departing by sea
    oFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.


    Sharks
    • Pool bar

    - Hamaca

    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse 
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Jet-ski †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 1502 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pure magic, top notch service

    My husband and I are obsessed with this place. We refuse to go anywhere else in Cancun. Besides being astoundingly gorgeous (IG doesn't do this place justice), our butlers David and Martin were phenomenal and never failed to add those extra touches that help make core memories on vacation. We felt SO lucky to experience their top notch service. The food was flavorful and delicious. Worth every penny.

    Feb 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friends trip!

    They were amazing! Ritik is the main reason we keep going back! Along with his great butler team of Eric and Edgar. We just got home and are already planning another trip!

    Feb 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent place to recharge

    After visiting numerous high-end all-inclusives in Cancun and Tulum, I can confidently say that Impression Isla Mujeres by Secrets operates on a different level. We celebrated our 9th wedding anniversary here, and it was, without a doubt, our most memorable trip to date. The service is seamless; from the moment we arrived until the moment we left, the "logistics" of travel—like handling luggage—simply vanished. Our butlers, Don Rafael and Amairani, were the architects of our perfect stay. Even with a last-minute request, Don Rafael coordinated a private deep-sea fishing excursion where we caught 11 large barracudas. Their ability to over-deliver on every request made us feel truly celebrated. The resort atmosphere is private, serene, and intentionally uncrowded—perfect for those looking to recharge away from "forced" social scenes. A special thanks to Ms. April and Franky for the curated activities. Whether it was floating meditation or the silent party, Ms. April’s passion for her work was evident.

    Feb 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Impressed by impressions

    The hotel was a delightful experience, great service from our room butlers Erick and Edgar. The atmosphere and as a place to be was fantastic. The food was great with lots of choice. I was especially fond of cacao the 24 hour coffee bar. Would definitely stay again

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top Notch service

    Impressions Isla Mujeres is spectacular! Not only is it gorgeous esthetically, but the service is impeccable. Our butlers Erick and Edgar were superb. They anticipate every need and answer texts quickly. For example, our TV remote did not work one afternoon and I texted him to see if it could be fixed. I don’t think it was more than five minutes and someone was there to fix it. They made sure we had reservations for dinner each night and greeted us every morning with a smile. The pools at this hotel are wonderful and the top shelf alcohol is great. They also threw a great Super Bowl party this weekend. My only complaint is how fast the days went by!

    Feb 10, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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