Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Applicable Dates:
Booking Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
Travel Dates: 31 Jul 2024 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Perks- In-room sparkling wine breakfast, 25% spa discount, and complimentary bottle of alcohol.
Guest will receive:-

- One Standard set of amenities
- Welcome letter
- One (1) bottle of wine/sparkling wine, rum, or tequila (per room/per stay)
- 25% discount on Spa Services (one per person/per stay)
- One (1) in-room family breakfast or breakfast with sparkling wine (per room/per stay)

Additional Terms and Conditions:
Type of wine/spirit bottle provided is at hotel discretion. 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products.
Any Spa Service or discounts that state valid per person/per stay are limited to a max of two (2) adults per room.
Discounted amenities and services cannot be combined with other discounts or special offers on property.
All amenities are subject to availability.
Additional restrictions may apply on eligible Spa Services. 
All services should be arranged with the concierge after check-in.

Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 30 Jun 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 20%.
Discount is already reflected in the rates.  BLACKOUT DATES: APR 01, 2026 - APR 30, 2026, NOV 25, 2026 - NOV 29, 2026.
Applicable Dates:
Booking Dates: 15 Jan 2026 to 31 Mar 2026
Travel Dates: 15 Jan 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 16 Nov 2022 onwards
Travel Dates: 16 Nov 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.
Endless Privileges® inclusions program includes the following amenities:
Limitless Food and Beverage Options:
• Gourmet à la carte dining options with an assortment of organic food and beverage selections
• Bottle of sparkling wine upon arrival
• Limitless international and domestic top-shelf spirits
• 24-hour private in-suite dining
Elevated Services and Amenities:
• No set check-in or checkout times, subject to availability
• Graciously appointed and luxuriously equipped suites
• 24-hour concierge services
• Pool and beach wait service
• Complimentary laundry service*
• Twice daily refreshed in-suite mini-bar
• Maid service three times daily
• Welcome bottle of tequila
• Luxurious Le Labo bath amenities
• Complimentary Wi-Fi and unlimited worldwide calling
*Laundry service limited to 3 items per person/per stay.
Enrichment Experiences:
• Complimentary 20-minute wellness experience per person per stay
• Daily afternoon tea service 4:00 p.m. – 6:00 p.m.
• Various artistic, cultural and wellbeing activities
Exclusive Impression by Secrets Inclusions:
• Butler service 7:00 a.m. – 11:00 p.m.
• In-suite wine coolers, stocked to personal preference
• In-suite fitness amenities, available upon request
Exclusive Impression Isla Mujeres by Secrets Inclusions:
• Exclusive catamaran or boat transfer between Cancun and the resort for both arrival and departure*
• A premium selection of 17 wine labels, thoughtfully curated to complement the unique concept of each
restaurant, and all included with your stay
• Earth-kind pillows, linens, bathrobes, and slippers, offering elevated comfort and a restful, eco-conscious experience.

Applicable Dates:
Booking Dates: 21 Mar 2023 onwards
Travel Dates: 21 Mar 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Cacao
    • Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-
    style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.
    • Premium coffee and deli snacks served in a casual and relaxed atmosphere.
  • La Vista
    • Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast and
    lunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
  • Mercado
    • Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dress
    code needed and even you can wear your swimsuit and get back to the fun immediately.
    • Serving grilled specialties with taco bar
  • Sake
    • The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors found
    throughout Asia.
    • Pan-Asian specialties
    • 2 Teppanyaki tables for up to 10 people each one.
  • Spezia
    Breakfast
  • UNIK The Kitchen
    Breakfast

    Hours: TBD Open day and evening
    Description: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the evening
    with nighttime music and socialization.
  • VARIOUS BARS

    The Temple
    • Sunset terrace and events with relaxing music
    • Open for special events

    UNIK Sky Bar and Lounge
    • Rooftop bar and lounge

    Isola
    • Lobby bar

    Yacht Welcome Lounge
    • Welcome lounge check in for guests as well as external visitors
    o7:00 a.m. – 7:00 p.m.
    oBar for guests arriving and departing by sea
    oFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.


    Sharks
    • Pool bar

    - Hamaca

    The Top
    Vibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets and
    breathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy an
    excellent selection of mixology, grilled snacks, small plates and gourmet dining.
  • Wildfire Grill
    • Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.
    • Steakhouse 
    • Chef’s Table.
On-Site Amenities
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Exercise gym†
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Private dining for groups†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Golf †
    The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent
    choice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and a
    restaurant.
  • Gym †
  • Jet-ski †
  • Shopping †
  • Sightseeing tours †
  • Snorkeling †
  • Spa †
  • Water activities †
    • SUP yoga
    • Paddleboard by sunset
    • Kayaking
    • Pedal boats
    • Water polo
    • Water aerobics
    • Bluewater Snorkeling
    • Scuba diving lessons
    • Scuba diving
    • PADI Diving Center
  • Wine tasting †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 1472 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best resort ever

    Impressions at Isla Mujeres is one of the best resorts I have ever stayed at. It was very low key and relaxing, and we ever had to worry about a location around the pool. I typically do not plan to go back to the same resorts, but I would go here year after year. I hope to plan a girl's trip to this resort.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best High End All-Inclusive I Have Ever Been To!!!!

    The Impressions resort was beyond words. It was our first all-inclusive resort with just my wife and I, without the kids, and it exceeded ALL of our expectations. The resort was stunning! The food was excellent....and I mean excellent at every restaurant we visited for either lunch or dinner. And the service, was over the top. Our butlers, Zelma and David, were always attentive, and able to accommodate all of our requests, or answer all of our questions. I cannot say enough about the staff at Impressions! Quality quality, quality is all I have to say.

    Jan 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ⭐️⭐️⭐️⭐️⭐️ Amazing first stay — outstanding service by Raffa Carrillo

    This was my first time staying at this hotel in Isla Mujeres, and I truly had an excellent experience from start to finish. I traveled all the way from Texas, and the trip was absolutely worth it. What really made the difference during my stay was the exceptional attention and service from Raffa Carrillo. Raffa went above and beyond to make sure everything was perfect, always with a great attitude, professionalism, and genuine care. He made me feel welcomed and taken care of at all times. Because of the level of service I received—especially from Raffa—I can honestly say that I would absolutely come back to this hotel again. Experiences like this are what turn a good trip into a memorable one. Thank you for a wonderful stay. I’m already looking forward to returning.

    Jan 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best hotel in Mexico

    We had the most incredible time at Impressions! Wow this hotel is 10/10 in all aspects!!! Raffael is amazing!!! Luxury, best service, insane views and design.

    Jan 24, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful quiet resort, not a great beach, Great food and Staff.

    This resort is very beautiful, the food is amazing, the rooms are beautiful they were cleaned daily everything was always stocked and the staff was extremely helpful. The beach area is very small and closed off, and the pools were chilly. This resort is very quiet and tranquil with no entertainment during the day. There is only 1 restaurant option for breakfast we were there for 7 nights and this got a little stale with so few options, but the lunch and dinner options were great, and the food was amazing wherever we ate. We do not normally go to the spa as it is too pricey for what we are willing to spend on those services, but we were offered free massages with our package, and it was amazing and the staff were so good. We went on the sunset catamaran cruise and if you have the opportunity to do this it was beautiful. Overall if you are looking for a very quiet tranquil experience with little to no entertainment and do not care for the beach then this is a wonderful resort it honestly just was not our vibe, but I have no complaints other than that.

    Jan 23, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

    Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

    General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. 

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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