Resort Details

Dining
OnSite Dining
  • SIP, SAVOR & SEE DINING EXPERIENCE
    As part of the privileges of Unlimited-Luxury®, we’re offering guests of Secrets Impression Moxché Playa del Carmen the chance to Sip, Savor & See at nearby, participating AMResorts properties. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment. 
     
    The Sip, Savor & See Dining Experience is only good for dinner at a qualifying sister resort. This is not a day pass. Guests may choose to dine at any of the restaurants that are serving dinner. Special restrictions may apply for Christmas and New Year’s Eve dinners and special events.
  • Various Bars
    Offering 12 bars and lounges, serving domestic and international brand beverages, ranging from swim-up to a nightly music lounge. 
     
    Cielo Impression Rooftop Bar: For Impression guests only.
     
    Sugar Reef: Pool and beach bar offering signature cocktails

    Mantarray: Relax with a refreshing cocktail at this swim-up pool bar  
     
    Moxché Lobby Bar: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night  
     
    Moxche Theatre: Sip your favorite cocktail while enjoying our nighttime entertainment; Theatre Bar
     
    Dark Horse: Contemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Fussball tables available. 
     
    The Cove Bar: Bar serving your favorite tropical cocktails; Interior Beach Pool Bar 
     
    Observatory Preferred Rooftop Bar: For Preferred Club and Impression guests only.

    Revive; Spa Bar
  • Various Restaurants
    Together with it’s adjoining property, Secrets Impression Moxché Playa del Carmen offers 14 gourmet dining options including three exclusive to Impression guests. Choose between a rooftop bar and restaurant, a beachfront grill or the authors siganture restaurant. Gluten-free and vegetarian menu options available.  
     
     
    All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.  
     
     
    Teodoro-  Authors Choice Restaurant (Dress code - formal)
     
    Cielo Impression Rooftop : Casual Elegance for dinner
     
    Seaside Beach Club : À la carte grilled specialties beachside. Casual Elegance for dinner
     
     
    Secrets Moxché Guests of Secrets Impression Moxché, on top of their three exclusive restaurants and bar will have access to all restaurants and bars located at Secrets Moxché Playa del Carmen. Additionaly Impression guests will receive elevated culinary experiences at the Asian and Mexican restaurants. 
     
    Barefoot Grill: Light lunch specialties in a casual and relaxed outdoor setting
     
    Bisou: A menu serving a variety of gourmet à la carte French specialties
     
    Coco Café: Begin the morning with a cup of local brew at a sunny indoor/outdoor café  along with tropical juices 
     
    Dos Almas: Taco tasting bar with Tequila/Mezcal tasting 
     
    Suki
     
    Market Cafe: A buffet-style restaurant serving a variety of local and international cuisine. Casual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining area | lunch hours: 12:00 p.m. – 4:00 p.m.
     
    Seasoul: Fresh seafood delights presented in a quiet and romantic seaside setting. Casual Elegance for dinner.
     
    Allora: Delectable Italian cuisine, served à la carte. Wine cellar for private dining is available.
     
    Ember: Open fire grill serving fine cuts, served à la carte
     
    Bamboo: Delectable Southeast Asian cuisine with alternative plant-based menu, served à la carte. Casual Elegance for dinner

    Observatory Preferred Rooftop
On-Site Amenities
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Currency exchange†
  • Elevators†
  • Gift/News stand†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Meeting rooms†
  • 24-hour room service†
  • Ballroom†
  • Car rental desk†
  • Currency exchange†
  • Elevators†
  • Gift/News stand†
  • Heated pool†
  • Internet services†
  • Laundry/Valet service†
  • Meeting rooms†
  • Poolside service†
  • Shopping mall†
  • Whirlpool†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Fitness center on-site †
    The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls. | hours: 7:00 a.m. – 8:00 p.m. 
  • General †
    INDOOR/OUTDOOR ACTIVITIES:
    -Two lit tennis courts/tennis clinics
    -Ping-Pong
    -Multi-purpose court (soccer, volleyball, etc.)
    -Beach volleyball
    -Euro-bungee
    -Archery
    -Yoga
    -Cocktail classes
    -Dance lessons
    -Football
    -Golf simulator at sports bar 
  • Pool †
    Secrets Impression Moxché offers two rooftop pools, a main infinity pool with gorgeous ocean views and a designated beach pool. Plus access to 7 pools next door, including 3 man-made cenotes and 1 interior beach lagoon located at Secrets® Moxché Playa del Carmen.
  • Spa †
    Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails.
  • Water activities †
    WATER SPORTS
    -Kayaks
    -Sailing
    -Windsurfing
    -Water aerobics
    -Pool volleyball
    -Snorkeling
    -Water polo
    -Catamaran
    -Scuba diving
    -Deep sea fishing
    -Outdoor hot tub
Off-Site Recreation
  • Golf †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3959 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Moxche to the Max

    Excellent experience. Beautiful setting. Customer service was great. The breakfast buffet was extraordinary with varied cuisines.

    Nov 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Celebration, Connection, and Care – A Resort That Gets It Right

    We just returned from an unforgettable stay at Secrets Moxché Playa del Carmen, and it exceeded every expectation. We were there for the wedding of Niki Lavin and Joshua Wingard, and the entire experience was nothing short of magical. From the moment we arrived, Beatriz at the concierge made us feel like VIPs. Her warmth, professionalism, and attention to detail set the tone for a flawless stay. She went above and beyond to help arrange a scooter for my 91-year-old mother, ensuring she could fully enjoy the resort—and she absolutely did! The restaurant staff were equally outstanding. Every meal was a delight—not just because the food was fantastic (and it truly was), but because the service was impeccable. Friendly, attentive, and genuinely passionate about creating a memorable dining experience. A special shoutout to Sergio at the pool! His energy and hospitality were unmatched. It was my first time doing water aerobics, and his fun, welcoming attitude made me want to join in. I’m so glad I did! All the restaurants were fantastic, but I have to highlight Dos Almas for serving the best Calamari Tostada I’ve ever had. And my mom couldn’t stop raving about the ribs at the Japanese restaurant (Himitsu, I believe). Whether it was a quick bite or a refreshing drink, everything was delivered with a smile and perfect timing. This resort has truly mastered the art of hospitality. We felt cared for, relaxed, and completely pampered. We will absolutely be back!

    Nov 07, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Some good, some very bad!

    Overall the service was about what should be expected at a resort with this price. Food was below average for what should be expected. Pools were above average for what should be expected. Beach below average for what should be expected. The preferred customer upgrade is worth the extra expense. Our bag was entered at check out and items were stolen. Neither the resort or Hyatt has helped with this and we are very disappointed, especially with Hyatt. We were told there would be an investigation and they (resort and Hyatt) would get back to us. They have not.

    Nov 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our best holiday

    Our experience was nothing less than perfect, the location is further from the hotel zone but totally worth the trip. The atmosphere is relaxing and exciting at the same time. The rooms are so spacious and big for what you bay for the added extra of the bath on the balcony is lush. The food is excellent especially for an all inclusive resort the food was tasty and also so many options for the three meals a day also including the barefoot grill which I couldn’t get enough of there chicken wings. The staff were unreal especially the entertainment team they remember you they are attentive and overall probably the best people I’ve personally dealt with ever special shout outs to Ari, axel,ilse and daniella who come and found us for a Halloween game of uno. And also to Sergio, Miguel and Cristian for keeping the activity pool alive the volleyball games were very serious and fun to watch and take part in. Other mentions to the pool concierge team especially Jamie and Elias who literally couldn’t do enough for you. On this resort you do not have to raise a finger and the staff are friendly and make your experience personal to you. We will 100% be coming back and 1000% recommend to family and friends as I have never been to a more perfect resort.

    Nov 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 recommend!!!

    Gabriela,Monica, axel,Cristian,Jazmin,Jose, Uziel were amazing!!! We’ve had the absolute best honeymoon! We played every game, volley ball, table tennis, did the biking tour, sang *and my husband WON* the Secrets Idol event!! The food was absolutely AMAZING!! Every restaurant had food that was to die for! The staff is all so nice and we cannot wait to come back!

    Nov 06, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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