Resort Details
- BARSCoco CaféA variety of coffees, teas, sweets, smoothies, slushes and savoury baguettes are available.
La HabanaA wide range of cocktails in our outdoor bar.
Sugar ReefEnjoy the best ocean views in our seaside cocktail bar with direct beach access.
The LoungeExclusive pool bar for Preferred Club Members.
Piano Bar : Lounge Bar with live music Lounge Bar with live music and Delicious cocktails in a unique ambience.
Half TimeThe perfect environment to watch all of your favourite matches. - RESTAURANTSWorld CaféInternational buffet served on a beautiful terrace with endless quality options and skilful show cooking. Selection of healthy and vegetarian dishes available.
Barefoot GrillA pool bistro specialising in light lunches. Selection of healthy and vegetarian dishes available.
Oceana Seafood restaurantInternational buffet served on a beautiful terrace with endless quality options and skilful show cooking. Selection of healthy and vegetarian dishes available.
PortofinoA la carte restaurant specialising in the finest Italian cuisine. Selection of healthy and vegetarian dishes available.
BluewaterTaste the best grilled meats at the Bluewater Grill restaurant by the pool. Selection of healthy and vegetarian dishes available.
Casual GohanExperience genuine Asian cuisine in the spectacular ‘Gohan’ sushi bar, offering a wide variety of sushi.
- 24-hour front desk†
- 24-hour security†
- Baggage hold†
- Banquet facilities†
- Conference facilities†
- Currency exchange†
- Exercise gym†
- Housekeeping - daily†
- Late check-out available†
- Laundry/Valet service†
- 24-hour front desk†
- 24-hour security†
- Baggage hold†
- Banquet facilities†
- Conference facilities†
- Currency exchange†
- Exercise gym†
- Housekeeping - daily†
- Late check-out available†
- Laundry/Valet service†
- Parking, Offsite†
- Pool†
- Restaurant†
- Spa†
- Wireless internet connection in public areas†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Cardiovascular exercise †
- Diving †
- Gym †
- Tennis court †
- Volleyball †
- Boating †
- Golf location (onsite/nearby) †
- Sports events †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9689 reviews
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Dec 02, 2025Nice but disappointing for a 5 star hotel
Close to Puerto Calero. Easily walking distance along shore path. Disappointing that some areas were only accessible for an additional fee of €60 each per day. This was a surprise on arrival. Staff are very good and helpful. Food was generally very good. Pool areas are good, but at busier times I worry that it could be crowded unless you pay the additional fees to access ‘special areas’ Tap water is not drinkable, yet all drinking water in the room and at meals was chargeable. Room was very comfortable and clean. Housekeeping service was excellent Broadband works quite well, but could seem to be a little slow. Overall it was very nice, albeit somewhat disappointing for a 5 star hotel.
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Dec 02, 2025Lovely hotel, well worth the stay
This is a fantastic hotel, while on the larger size of what we’d normal stay at, it never felt like a large hotel. The food was fantastic at every restaurant, never feeling like mass catering with a huge range of choice at each meal time. We stayed in the preferred ocean view room. Perfect size and view. The preferred club was a good option to choose, giving two breakfast restaurant choices and the dedicated bar and pool. This gave our stay a calm and quiet feel while being close to everything we need. Finally the hotel does have several wandering cats, always keen for some fuss! We would recommend and would likely return in the future!
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Nov 30, 20253 star at best!!
Definitely not 5 stars, food standard at breakfast very poor. Late room cleaning . Took 4.5 hours to have room ready, Spa treatment was good.
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Nov 29, 2025
Secrets
It was our second time at Secrets Lanzarote so we were expecting superb service and were not disappointed. We will return!
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Nov 28, 2025
Half Term Holiday
Our 9th visit to Secrets…I think the fact we have visited 9 times (in 3 years) speaks for itself! - We keep returning for a reason 👌 The hotel is what we consider “HOME”- each and every time we have been welcomed “home” like a member of the family 🤗. A welcome glass of cava, a hot towel and a warm and welcoming smile at check in. Thank you so much guys. Our room was beautifully appointed - gorgeous view of the ocean and the preferred pool area. Our board basis was all inclusive preferred- the preferred pool area was an absolute oasis of calm 😌. The pool was a beautiful temperature - the sun loungers were luxurious. The service by the pool was exemplary - cocktail list was extensive (I made my way through it 🥴 😆) Dinner - we ate at Portofino, Bluewater Grill and Oceana - Each restaurant had added new items to their menu since we were last here in April and I would highly recommend the following; Beef Carpaccio - Portofino Scallops - Oceana Steak (cut & cooked to your preferred temperature on your table top BBQ) 🥩 Service in all 3 restaurants was perfect 👌 BREAKFAST- we dined every morning in Portofino as part of our preferred club a la carte experience - Food - Amazing Staff- AMAZING 🤩 The best part of my day! Special shout out to the bar staff at the preferred pool- and the piano bar - thanks for keeping my glass full!! I once again want to make a special mention of Alejandro Borjes for providing assistance and going above and beyond - THANK YOU 🤩
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed