Secrets Lanzarote Resort & Spa

Customer Ratings & Reviews

TripAdvisor Traveler Rating

10279 reviews

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  Fantastic place with amazing staff!

  I had a fantastic stay at Secrets Lanzarote and really couldn’t fault the experience. The food was excellent, with a great variety of options throughout my stay, and the resort itself has fantastic facilities. The pool, gym and room were all great, and everything was well maintained. Everyone I met was incredibly friendly and welcoming, which made travelling alone such an enjoyable experience. A special mention has to go to Charlene from the entertainment team. I joined several activities that she ran, including cocktail making and ping pong, and she genuinely went above and beyond to make sure everyone was having a great time. She is incredibly fun, friendly and energetic, and made me feel very welcome from the start. I ended up spending quite a lot of time with Charlene during my stay and we became good friends, which really shows what a lovely and approachable person she is. Charlene is a fantastic asset to the resort and deserves plenty of recognition for the effort she puts into making guests feel included, entertained and welcome. She definitely helped make my stay extra special. Overall, I had a brilliant time at Secrets Lanzarote and I’m already looking forward to visiting again soon. Highly recommended!

  Aug 30, 2026
• 

  Almost perfect

  We stayed for 9 nights All inclusive recently & really expected to love this hotel. Foodwise we weren’t disappointed, the food everywhere was amazing, we stayed Preferred which gave access to some different menu’s & restaurants. I’m a vegetarian so to have a full vegan menu available was like a dream come true for me! We tried a lot of different food, some outside of our comfort zone but we genuinely enjoyed everything. The buffet has an amazing selection too. Every staff member we met was friendly & helpful if needed, I won’t single anyone out because we didn’t catch a lot of the names but have nothing but praise for all of the staff we encountered. The hotel is clean & tidy, the grounds are very well kept. It’s a beautiful setting, very close to the marina. The entertainment in the Piano bar in the evenings is very subdued, no flashing lights, not loud & only on for an hour maximum. Some of the shows were very good but maybe not getting shown to their full potential because they had to dance on the floor rather than the tiny stage. You also have to order drinks from the waiter, no bar service. Depending on who’s working you have to catch their attention rather than hoping that they come to you, the drink delivery staff are very efficient. We spent most days at the Preferred pool, it was warm & pleasant to be in, not really suitable for swimming because it’s mostly shallow but still nice. The bar staff were all very friendly, helpful & pleasant, praise goes to all of them, again we didn’t really get everyone’s name. Drink choices were amazing, I tasted Mandarin Absolute vodka for the 1st time, it was lovely! Negative is the music at the Preferred pool, I don’t know who thought the play lists were appropriate. The 1st couple of days they must’ve been reasonably quiet but then they were loud enough to be noticeable. Unfortunately the playlists were short so very repetitive, also, the music is very sloooooowwww so actually quite depressing. It wasn’t just background music that you could ignore, it was a constant miserable, repetitive playlist of cover music. I did raise this issue twice with guest services, they dealt with it at the time but it was just as bad the next day. It never seemed as loud & intrusive at the other pools. Our patio door was left unlocked by the cleaner 3 days in a row, I reported it immediately but unfortunately it happened again the next two days. There were a lot of silly issues like the mini bar not correctly filled, missing bath mat, noisy drains, I was told in Barefoot Grill there was no vegan menu that day but then they eventually offered some things from it. As I say, silly issues but they did become quite annoying, I didn’t report most of them because I didn’t go on holiday to spend my time complaining. If the hotel sorted the small details it would be a perfect holiday. I’m not sure if we would return but we’ll always remember the food

  Aug 29, 2026
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  Secrets Lanzarote

  Excellent hotel nearly a 5 star Food was lovely À la cartes great no need to book Pools great Rooms big beds huge shower Entertainment a bit low key Not much to do in surrounding area need a taxi Drinks very good Service a bit slow at times Go all inclusive as half board can work out dearer If you want to relax and do nothing this place is for you I can’t really moan as secrets Hotels always deliver

  Aug 28, 2026
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  Lovely stay

  We enjoyed our stay very much. We were welcomed with a choice of Cava beer or a soft drink and an ice cold sented face towel. Our Cava was topped up, and we checked in. We stayed on a BB basis in a regular sea view room, room 703. We were delighted to find Cava, chocolates and a card to welcome us. I had emailed beforehand to request a high floor and mentioned that we had stayed at Secrets Bahja Real Resort Fuerteventura at Easter. Thank you so much for that; we felt very welcome. We are not pool people, so we sat on the little beach area a few times with lovely dips in the sea. (Bring water shoes; they are a must) We hired a car through Cicar car hire; they have offices all around the island, and it was 122 euros for 4 days' hire. The roads are wonderful to drive on compared to the UK. The walk into Puerto Calero is a great little workout, which we usually did twice a day, once nice and early before sunrise and then again for dinner. We found all the staff to be helpful and friendly, especially at the reception and breakfast buffet. The breakfast buffet was plentiful, and we loved help-yourself coffee machines. I would perhaps suggest more choice of cereals, as I enjoy granola in the morning. Our room attendant did a fabulous job of keeping it clean with fresh towels every day, a luxury I enjoy only on my holidays, of course. Thank you for a lovely stay.

  Aug 28, 2026
• 

  Incredible staff

  We stayed here in August for 9 days and wish we’d booked for longer. From the minute you arrive all the staff couldn’t have been more welcoming. We were welcomed with a choice of drinks, and although we were arriving earlier than check in time were given a card to be able to use all the hotel facilities including the restaurant and cafe whilst they stored all our luggage until the room was ready. The variety in food at the buffet as well as the choices for the à la carte restaurants were fantastic. An added bonus was not having to book any of the à la cartes so you could just choose whichever restaurant you fancied on the day. A highlight for me was the sushi bar; the amazing chef prepared it all fresh when you ordered and Sergio makes the best drinks! I have an avocado allergy and guest relations made sure to let me know who I could speak to in each restaurant to ensure all food was safe which was extremely reassuring for someone with a food allergy. If you’re considering whether it’s worth the money for all inclusive I would wholeheartedly say yes. The drinks list was extensive and the package means you can dine at any of the à la carte restaurants any evening you want. The location of the hotel was perfect for what we wanted: right on a small pebble beach and far enough away from town to be quiet and relaxing. The staff of this hotel deserve all the credit for making this such a wonderful place. The piano bar in the evening had great live shows and music and Arturo never let us have an empty glass. A special thanks goes to the incredible animation team! We loved the range of activities and how much fun you gave us throughout the stay.

  Aug 28, 2026