These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Minimum Stay: 5 nights.
- The offer is valid solely for the massage service and is non-transferable. It cannot be redeemed for other products or credits.
- Non-transferable: If the massage is not claimed, no alternative credits or compensation will be provided.
- Spa Hours: The massage service is available only during spa operating hours, subject to availability. Specific timing for your massage may apply and will be confirmed upon your arrival at the spa. Please check directly with the spa team to finalize your appointment schedule.
- Exclusivity: This offer is valid exclusively for the U.S. market and is valid for new bookings only.
- Promotion Validity: This promotion is initially valid when purchasing the Preferred Club category and is not combinable with any other promotion.
Resort Details
- Barefoot Grill
Enjoy light lunch specialties in a casual and relaxed outdoor setting
- Bordeaux• À la carte French cuisine in a romantic, elegant atmosphere; features wine cellar• Approximate seating capacity: 76
- Coco Cafe• Enjoy premium coffee and snacks in a casual and relaxed atmosphere• Late night bites
- El Patio• Savor Mexican à la carte cuisine in a traditional authentic ambience• Approximate seating capacity: 74
- Himitsu• Specializing in a fusion of Pan-Asian à la carte specialties• Three teppanyaki tables available (must request in advance)• Approximate seating capacity: 68
- Oceana• Fresh seafood presented in a quiet and romantic seaside setting• Approximate seating capacity: 60
- Portofino• Enjoy delectable Italian à la carte cuisine; features wine cellar• Approximate seating capacity: 74
- Preferred Beach ClubBreakfast a la carteLounge beach club experience exclusive for preferred club guestApproximate seating capacity: 60
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Seaside Grill• Located pool side with stunning ocean views serving à la carte grilled specialties• Approximate seating capacity: 60
- Various Bars/Lounges
Barracuda: Pool and beach bar offering signature cocktails
Desires: Contemporary music lounge featuring flat screen TVs, dance floor and DJ
Manatees: Relax with a refreshing cocktail at this swim-up pool bar
Rendezvous: Lobby bar featuring chic furniture for lounging with a refreshing cocktail and live music at night
Showtime: Sip your favorite cocktail while enjoying our nighttime entertainment
Sugar Reef: Bar serving your favorite tropical cocktails
Palapa Beach Bar
- World Cafe• A buffet-style international restaurant; show cooking experience with theme stations• Approximate seating capacity: 250
- Sip, Savour & SeeDine Around Plan at nearby resorts.
- All-inclusive meal plan
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Concierge desk†
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Exercise gym
- Golf,Offsite†
- All-inclusive meal plan
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Concierge desk†
- COVID test onsite
- Currency exchange†
- Doctor on call†
- Exercise gym
- Golf, Offsite†
- Health club†
- Jacuzzi
- Laundry/Valet service†
- Non-smoking rooms available†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Billiards
- Bocce court
- Dancing
- Fitness center on-site*Please note: All fitness facilities are open limited time in accordance with local laws
- General †Activities/Entertainmento Art, Wine & Cheeseo Make your own Pizzao Billiard Tableso Giant Chessboardo Foot Billiard Courto Aqua Strongo Aqua spinningo Paddle Boardo Paella Cooking Experienceo Kitchen Touro Macrame classeso Pharmacy shop
- Hot tub †
- Jacuzzi
- Non-Motorized Water Sports †
- Kayaking
- Sailing
- Snorkeling - PoolUpgraded the existing pool with an “artificial beach” on one side. The entrance of the pool now has a beach-like access and feeling for guests.(Activities pool)
- Sailing †Catamaran
- Spa †
For those seeking a sanctuary for the senses, Secrets Spa by Pevonia® offers a sublime atmosphere of pure indulgence combining hydrotherapy and a wide variety treatments creating a refreshing, invigorating and peaceful experience.
- Tennis court †1 Tennis Court
- Water activities †
- Water Aerobics
- Pool Volleyball - Windsurfing †
- Golf location (onsite/nearby) †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23541 reviews
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Apr 27, 2025Wonderful experience!
Had a wonderful time time at this beautiful resort. The standout was the quality of food and drinks at all the restaurants. We love coffee and having the 24 hour coffee shop was such a nice addition. Beautiful resort with a wonderful happy and helpful staff!
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Apr 26, 2025
Vacation at its finest!
It was truly amazing!! Everything was perfect and I loved every minute of being there! Roberto Canul was far and above gracious and attentive! He always greeted us by name and with excitement! He made us feel like we were old friends. I will request him as my concierge the next time I visit and will recommend him to anyone traveling to your beautiful resort!
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Apr 26, 2025Beautiful resort with great service
The positives: The hotel and the beach are beautiful. Such fabulous service, a quiet beach, and the best infinity pool I've ever seen! And the staff did a GREAT job every day straightening and cleaning our room. The neutral: The food and drinks were good. For breakfast, I'd recommend waiting for an outdoor table instead of eating in the conference room. Lunch was at the pool each day for us - pizza, wraps, salad, nachos- nothing fancy but good stuff. For dinner, we had work obligations half the nights (outdoor buffet in a wedding-like setting), room service one night, and the Seaside Grill the other night. The negatives: our room was on the 3rd floor in building 21, and it was MUSTY smelling and kind of damp. In retrospect, we should have upgraded to preferred to have access to a better building as well as the lovely preferred club restaurant/lounge by the beach. (To be fair, we did not report any issues as we were on a business trip that was free for us. I think the hotel would have worked to make us happy if we had complained.) Tip #1: if you like quiet, I'd recommend going to the pool in the morning, and then moving to the beach when the pool gets more active in the afternoon. The grass hut umbrellas are free - no need to rent a beach bed if you don't want to. Tip #2: TIP! The staff works really hard and deserves tips. We brought $20s and had them exchanged for $1s and $5s at the front desk. Tip #3: if you want eggs for breakfast, skip the scrambled eggs on the buffet and order an omelet- it was much better!
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Apr 26, 2025
5 star experience
Great experience! We will come back!! Everything was perfect! The food was absolutely phenomenal. And the ocean and beach was best I have been on in awhile. Very little seaweed. The staff was polite and so helpful. Grounds and room were clean and perfectly cared for.
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Apr 26, 2025
5 star experience and beautiful beach!
Excellent resort! This is our second experience in a Secrets hotel (the other was at the Secrets Cap Cana in Dominican Republic) and the experience was top tier as expected. Staff is friendly, hotel is super clean, and food is great! The beach is among the most beautiful in all of Mexico. HIGHLY RECOMMENDED!
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.