Resort Details
- Various BarsSugar ReefPool bar offering signature cocktails
MantarrayRelax with a refreshing cocktail at this swim-up pool bar
Moxché Lobby BarLobby bar featuring chic furniture for lounging with a refreshing cocktail
Moxche TheatreSip your favorite cocktail while enjoying our nighttime entertainmentTheatre Bar
Dark HorseContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.
The Cove BarBar serving your favorite tropical cocktailsInterior Beach Lagoon Pool Bar
Observatory Preferred Rooftop BarFor Preferred Club guests only.
GypsySecret speakeasy nightclub hidden on property requiring a daily password for entry. - Various RestaurantsBarefoot GrillLight lunch specialties in a casual and relaxed outdoor setting
BisouA menu serving a variety of gourmet à la carte French specialtiesAir-conditioned with outdoor seating availableApproximate seating capacity: 60
Coco CaféBegin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juicesServes premium coffee and snacks in a casual, relaxed atmosphereLate night bites include sandwiches, fruits, yogurt and pastries
Dos AlmasMexican cuisineAir-conditioned with outdoor seating availableApproximate seating capacity: 109Taco tasting bar with Tequila/Mezcal tasting*
SukiSpecializing in a fusion of modern Japanese à la carte specialtiesAir-conditioned with outdoor seating availableTeppanyaki tables availableApproximate seating capacity: 102Tanoshii -Omakase 12-seat sushi table
Market CafeA buffet-style restaurant serving a variety of local and international cuisineCasual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining areaClosed air-conditioned restaurant with outdoor seating availableApproximate seating capacity: 278
SeasoulFresh seafood delights presented in a quiet and romantic seaside settingApproximate seating capacity: 178Casual Elegance required for dinner
AlloraDelectable Italian cuisine, served à la carteWine cellar for private dining is available.Approximate seating capacity: 118Wine cellar with dedicated menu and wine tasting
EmberOpen fire grill and smoke house, served à la carteApproximate seating capacity: 104
BambooDelectable Southeast Asian cuisine with alternative plant-based menu, served à la carteApproximate seating capacity: 68Casual Elegance required for dinner
Observatory Preferred RooftopmApproximate seating capacity: 40
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- Whirlpool†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
- General †INDOOR/OUTDOOR ACTIVITIES:-Two lit tennis courts/tennis clinics-Ping-Pong-Multi-purpose court (soccer, volleyball, etc.)-Beach volleyball-Euro-bungee-Yoga-Cocktail classes-Dance lessons-Football-Golf simulator at sports bar
- Pool †8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
- Spa †Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
- Tennis court †
- Theatre †Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
- Water activities †WATER SPORTS-Kayaks-Sailing-Windsurfing-Water aerobics-Pool volleyball-Snorkeling-Water polo-Catamaran-Scuba diving-Deep sea fishing- Pool Volleyball
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Best food and pools yet!
Best all inclusive yet if your focus is pools, food & drink, service. If you must have sweeping views of beach or pristine turquoise water then this place isn’t for you. The food was outstanding! Pools were best I’ve seen at all inclusive.
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Amazing Secrets Experience ❤️
Great experience! I went kayaking ilse and she was AMAZING!! She took us around the water and explained what are the best activities and things to do in the area. We also received amazing treatments at the restaurants and resorts. I would LOVE to come back
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Went kayaking
Ilse is the best!! I was afraid to kayak given it was my first time she made the experience fun and memorable and made sure I didn’t fall in the water LOL !
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Mixed Experience at Secrets Moxche - Stunning Pools, Lacking in Service & Beach Quality, & Hit or Miss Food Quality
Beautiful Pools but Disappointing Beach and Service Booking through the Hyatt site was easy, but calling the resort in advance was frustrating. On arrival, check-in was friendly with champagne, water, and cool towels. Bags were taken to the room, though there was a quick push for a timeshare presentation. Our King Ocean View room was clean and well-appointed, with a nice bathroom and a clever room-service delivery box. But the “ocean view” was disappointing—you had to lean over the balcony to see it at all. The fridge was minimally stocked, and the TV remote didn’t work properly. Food was mixed: excellent at the Mexican restaurant, poor at the steakhouse, and average Italian. Breakfast buffet was decent, but the coffee shop had limited food. The poolside snack shack had only burgers and pizza—no tacos or guacamole. Poolside drinks were great. Entertainment was solid with fun shows and live music in the evenings. The pools were the highlight—great variety, from quiet areas to party vibes. The beach was terrible: rough sand, dangerous drop-offs, brown seaweed-filled water with unsightly collection tarps. Also, there was constant construction noise. Service overall was below expectations: slow, inattentive, and at times rude. Pros: Pools, Mexican restaurant, live music, ice cream station. Cons: Beach, overall service, construction noise. A good choice only if you want pools over beach time and don’t mind hit-or-miss service.
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Great pools, food, service and rooms!
Fantastic time celebrating an anniversary at Secrets Moxche. I would highly recommend this resort. The daily activities were fantastic and the staff were uber responsive and understanding.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.