Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18971 reviews
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Dec 05, 2025Grateful for Every Moment
Overall, it was a great experience. A beautiful resort with easy beach access. The staff are amazing—positive, friendly, and truly helpful. Clean rooms with regular service. My favorite meal was breakfast, and our server Cesar was absolutely incredible—so kind, warm, attentive, and genuinely caring. He truly went above and beyond every morning and made our days start perfectly. His energy and heart made the whole experience even more special. Every night we went to Bluewater for dinner—amazing steak—and the manager Jose May and señorita Nadia were respectful, kind, and provided outstanding service. The staff are the main reason I would return to this resort. Thank you all so much. And last but not least, the most beautiful gym—OMG! Can’t wait to be back. Mucho gracias for everything.
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Dec 05, 2025A Dated Secrets with Service Saving The Day!
A beautiful beachfront, but dated Secrets Hotel. The staff went above and beyond with their service. Shout out to Juan at the main pool. Staff not only were receptive to guests needs but anticipated them. Pool area had great entertainment, and night entertainment was also stellar. Rooms were average. For a Secrets we expected more but had a great time. No real complaints - just a picky mom and daughter but with beautiful weather it was hard to complain. We wouldn’t come back, but still invested in Secrets brand because of the service.
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Dec 05, 2025Worst experience ever
Just terrible customer service. The view is nice. But thats the only positive of the whole place. From checkin we waiting an additional 45 mins because they helped people behind us first. They only had 1 person handling check ins even though there was like 7 other staff just standing there We asked if there was a higher room floor. We booked preferred club, and they gave us basically the worst room. The lowest preferred club the furthest from the ocean. They claimed it was high occupancy so there was no rooms. I asked multiple times, and they adamantly said nothing is available. Then after we got to our room all upset, suddenly 2 rooms were available. We moved to a higher floor. We were celebrating our anniversary, nothing was prepared for us. They claimed it was set up in the original room, but it wasn't. We didnt even get the "special" breakfast until I asked again 3 days into the stay. When we checked out, we found out $100 USD was stolen from our room. We informed the manager and they were not helpful at all. The first thing they did was search our bags! Literally taking everything out and searching as if we were the thieves. The manager said its the process they have and they will email us for follow up since we had to catch a flight. No follow up from them. I even sent a follow up email.
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Dec 04, 2025
Great option for adults in Cancun.
Excellent service, beautiful and comfortable rooms and overall amazing experience for adults looking for a hotel with a small footprint.
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Dec 03, 2025Not a 5 start hotel.
The food was not as good as expected. The restaurants quality of food was horrible. only one restaurant was okay and the wait time was over an hour. The pool bed situation was another mess. There were not enough beds by the pool for all the guests. We had to wake up 6:30 am to run downstairs and put clothes on the beds to reserve for the day. It was horrible. The sandwich place by the pool was a joke. Only hot dog and hamburger with horrible quality. I do not recommend this resort. Will never return.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.