Location
Punta CanaProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
960 reviews
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Dec 09, 2024Great Company trip Punta Cana !!
tides was an excellent choice of hotel, it was all that an all inclusive should be. food was good and staff was excellent. spa experience was great. we went with a large group and made being at the resort a pleasure, plenty of interaction and fun with staff members made things more enjoyable. shout out to maria at the pool bar, eddy at the rendezvous bar, diamond for his fun. Javier our butler was great and helped us as we needed.
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Dec 07, 2024
Beautiful rooms, pools, grounds, and beaches
This resort is beautiful-the rooms and pools and beach are super, The staff if some of the best I've ever experienced. We also used the spa for a couples massage and hydrotherapy and really enjoyed it. I used the fitness center and it is very well equipped. We thought the food was just okay-they restaurants are all very clean and servers were great-just felt the selections were too limited in the themed restaurants. Overall the accommodations and the staff would win me over to go again.
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Dec 06, 2024A Truly Relaxing Vacation
A very comfortable and beautiful room, wonderful beach and grounds, and amazing buffet restaurant are some of many highlights. The staff are very friendly and caring. There was just enough entertainment and dancing to fill our evenings. The specialty restaurants were not as impressive as the Buffet Restaurant. Overall, a really relaxing and calming experience.
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Dec 06, 2024
Amazing
Beautiful resort! Awesome staff, we Will be back! Resort is exceptionally clean, food is very good, attentive staff to your every need. I do want to advise people that this resort is on the Atlantic side of the ocean, so the crystal clear blue water is found on the other side of the island. We did the day trip through AMSTAR to Saona island, and it is a MUST do trip!! You can book it with AMSTAR right at the resort.
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Dec 05, 2024
5 Stars for Real-zeeze
We returned to Punta Cana for the first time since our honeymoon 20 years ago. Had been hooked on Mexico. However, this trip was a game-changer. The beach is super powdery soft and beautiful. Lots of loungers poolside too. Top notch entertainment with live music in the lobby and then later a show that is not lip syncing, real bands! The bed was the most comfy I had ever experienced at an AI, loved the Bluetooth ceiling speakers to play your own tunes and the automatic bathroom lighting when you gotta go at night! Food was excellent. We enjoyed lobster, squid, shrimp, short ribs and much more. The buffet had so much variety. Tierra was such an innovative restaurant. Loved it - be sure to try the Suspiro Limeno Peruvian dessert! And the activities like earring making and sunset painting was a nice touch too. All the staff was warm and welcoming from the moment you got out of the airport ride … it was “welcome home” with a glass of champagne. Shout out to Derwin the games guy, Alexa from Tierra, our personal concierge Aliarha, and Nilka the lobby waitress. All of you added much to our positive experience and we are grateful we met you. Also, we were not preferred and we did not feel neglected in any way.