Secrets Tulum Resort & Beach Club - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2068 reviews

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  R&R at Secrets Tulum

  Secrets Tulum was nice and very clean. Since it is a newer resort, more daytime entertainment options should be provided since this is not a beach front property, but the foam party was a good time. Overall great staff! Bartender Leyde was great, he makes amazing specialty drinks. Make sure you sit at Jacinto section at the French restaurant. He is amazing and funny.

  Aug 28, 2026
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  Would have have 5* if the food was better.

  Beautiful place, the staff were great and Liliana made a real difference as a concierge. The food was not as good as I expected for a 5* resort. We travel regularly at 5* hotels and the whule some restaurants were decent we found our selves going to the buffet as the rest of the restaurants food didn't live up to the expectations. The hotel as is one of the most beautiful ones out there wand the ability to go to the beach club and relax by the beach is amazing and the staff were all fantastic. Honestly only the food that brings down the score.

  Aug 28, 2026
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  A wedding in paradise!

  My husband and I visited Secrets Tulum for a family wedding, and the resort made our celebration feel even more special. The staff treated our whole family with such warmth that we felt instantly at home. A huge thank‑you to Liliana, our concierge, who went above and beyond. As two vegans, we’re used to navigating menus carefully — but Liliana made sure every detail was handled with personalized attention that truly touched us. The food was outstanding every single day. We want to give a heartfelt shout‑out to Chef Jesús and his entire team at Boudreau, as well as Chef Luis and the wonderful staff at the Market Café — including Diego, Alex, Adalinda, Jairo, and Schirin. Their kindness, creativity, and care made every meal feel like a celebration. Our room was large, lavish, and incredibly comfortable. The staff throughout the resort was friendly, warm, and genuinely joyful. And a special thank‑you to Jorge at the Beach Club, who treated us beautifully every day. We left feeling welcomed, appreciated, and very well fed. We highly recommend Secrets Tulum.

  Aug 26, 2026
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  Relaxing Spa, Tasty Foods, Pool Parties

  Friendly and welcoming staff. Clean environment, pools, room. Variety of great foods & drinks. Daily fun activities.

  Aug 22, 2026
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  Stunning & Romantic

  My husband and I came here for our anniversary and it was perfect! The resort is beautiful and feels so romantic. The rooms are spacious and modern. The entire resort felt clean, the staff were amazing everywhere, so friendly and helpful. Based on pictures we knew this would be a great resort with the numerous pools and overall aesthetic. What really surprised us was how good the food was! Again, we expected decent food in Mexico compared to other all-inclusives we've been to, but the restaurants here blew us away. We loved that we didn't have to book a reservation, we could just go to any restaurant and we could visit the same one multiple times. We ate at Jasmine, Bordeaux, and Bluewater Grill - Jasmine (my favourite) was delicious if you like Asian food, sushi is a must. Bordeaux was my husband's favourite, the lamb was to die for! Comparable to high end restaurants in Toronto (where we're from), I also loved the creme brulee there. Bluewater Grill was good, but the food was not as amazing as the others, what sets this restaurant apart is the atmosphere. Being outside, feeling like you're in the jungle, it's very romantic. Drinks all around were delicious, so many margarita options, I think the only drink I didn't love was my mojito, but everything else was amazing. The beach was also much like the resort, beautiful, great food, service, and drinks. The shuttle did not take long, it never felt inconvenient. The seating there was very comfortable as well. We travelled in August, which is not busy season so I'm not sure if this would ever be an issue, but we never had a problem finding a cabana or somewhere to sit by the pool/beach, tons of those everywhere and tons of pools to choose from! If you wanted a quiet space or a more lively space, you could find it. I've been recommending to friends and family and I would 100% return!!

  Aug 21, 2026