Senator Puerto Plata Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3434 reviews

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  AMAZING!

  The resort is beautiful, the people are amazing and very kind. I went with my family and we had the best experience! Make sure you say hi to Blacky Boy he’s very funny and friendly and will make sure you have the best time!

  Feb 11, 2026
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  4.5 Stars

  We just got back with a group of 5 adults from Canada on February 7th, 2026. The location is good. Perhaps a little further than the rest of the resorts, but took us about 40 minutes to arrive from the airport and wasn’t a big deal. We thoroughly enjoyed our stay. The rooms are clean with no issues regarding hot shower water. Good water pressure too! Our beds were fine and comfortable along with good air conditioning in the room. The grounds are kept clean, with staff cleaning every morning, the pool, the grounds and throughout the day. Enjoyed the food, the buffet, the steak house and the Japanese restaurant. The grill and bar near the main pool was a favourite to eat at for lunch. Swim up bar was excellent. Not too deep, bar tenders were excellent and attentive with some upbeat music playing at 10:00am every morning to indicate its celebration time! Yes, get your chairs early in the morning around the pool, and there were a lot chairs with umbrellas to have some shade when needed. I would definitely go back again, year after year, as my wife and I are looking for Caribbean destinations to stay for multiple weeks when we decide to retire during the winter months. The staff were friendly and we try to speak a little Spanish and have been doing so for the last few years. Always trying to add additional vocabulary year after year. Great value and will be back!

  Feb 08, 2026
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  Great but can even be better if...

  This is a great resort with amazing staff but some important details are missed which could make the resort so much better. We got the the luxury junior suit which was a nice room: Pros: - Great, friendly and helpful staff overall - Great cleaning staff (Maria was amazing servicing our room at 247) - Great food - Great pool area - 24 hour sports bar with food and drinks - Great beach and lots of chairs at the beach Cons: - No hooks for hanging towels even in this newly renovated room, which is very odd. - No lighted make up mirror which at this level is expected. - No luggage stand which should be pretty much standard, we had to put our luggage on the floor. - Low hot water pressure for the shower - Very minimum drink service at the beach, you pretty much have to walk all the way to the bar yourself to get a drink - Not enough toasters in the buffet restaurant, resulting in long lines to toast your bread in the morning. This resort is great but can be so much better if they pay attention and look into fixing the issues that I mentioned above.

  Feb 08, 2026
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  Unfortunate haven for smokers who can't read no smoking signs

  So the bad first, if your a non smoker this is not the place for you at least when the resourt is mainly smoker Quebecois with no respect for the non smoking areas. It seem to be catered to smokers as there was very little enforcement of the non smoking fr the common areas to the halls in the accommodation buildings. Every 25-50 feet were ashtrays along the walkway (I can imagine the mess from cigarette butts if there wasn't. It is not just is not a generalization it was a solid week of second hand smoke. We couldn't stay in the non smoking common areas after dinner as the people smoking ruined the ability to sit and relax. Now the good, the staff were AMAZING (I don't blame them for the smokers ignoring the rules). The food was some of the best in both variety and quality we have had. Even with the bad weather it was still a beautiful place.

  Feb 07, 2026
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  Frustrated

  Currently here, and 4th time here. Always bring family and friends. Facilities are good, food good. However, the place is starting to nickel and dime their Customers. If you lose your door key, or forget it on a table, they will charge you $5 US$ to replace it. Ridiculous! It's not like these plastic dorkies are of any chipped value. Really going to rethink bringing my whole family, and grandkids down in April 2026. I guess they can afford to have patrons choose somewhere else. Very disappointed. In this new policy, i can only imagine when it's next, charge for water.

  Feb 05, 2026