Guests will receive:
(1) $100 USD for SPA.
(2) $50 USD for FOOD AND BEVERAGE ($100 In total - 2 coupons)
(1) $80 USD for UPGRADE
(1) $20 USD for SENSIRA LOGO SHOP.
The resort credit is per room and per stay.
It cannot be combined with other rooms or promotions.
Non-refundable or non-cumulative.
Each coupon is valid for a single use only.
The resort credit is not valid for charges made on the same day of check-out
To redeem the discount coupons, it is mandatory to do room charge, except for the spa coupon
A service fee of 15% will be charged for every coupon
Spa coupons are not valid for hydrotherapy, beauty salon and kids treatment.
The lobster dinner must be reserved 24 hours in advance with the Concierge.
All products sold in boutiques and other external services offered within the property are not included.
Important Information: Redemption information will be provided by the hotel at check-in. Not accumulative, non-refundable, non-transferable & no cash back.
Resort Details
- Various BarsKnights English Pub. Located on the second floor with an incredible view of the property’s interior, with a combination of big screens and table games to offer a perfect entertainment.
Amber Lounge. Enjoy a spectacular view of the Mexican Caribbean, located on the 4th floor overlooking the ocean. Pamper yourself with incredible premium drinks and delicious sandwiches.
Serendipity Music & Bar. Fun, music and sports are the main activities here, on the 1st floor.
Coral Bar. Our beach bar is perfect for enjoying a refreshing drink while working on your tan. Located by the infinity pool.
Lobby bar. This elegant bar is located right in the middle of our lobby area. Enjoy your favorite drink or just enjoy the view of the heart of our property. - Various RestaurantsLa Pergola: A buffet style restaurant with an extensive selection of international cuisine for all tastes, offering air-conditioning and located by the lobby. Breakfast , Lunch and Dinner, every day of the week. *
Galerie Des Sens**: Sophisticated restaurant offers signature cuisine, creation of the renowned Mexican chef John Bertrand; in an intimate atmosphere inspired by the Louvre museum, with a defined menu. Adults only. Located on the second floor. Reservation required**.**Dress code: elegant (gents: long pants, collared shirt, closed shoes. Ladies: dress, slacks, shoes, sandals).
La Tentazione: An exquisite Italian specialty restaurant with an intimate atmosphere inspired mainly by the cuisine of northern Italy. Located on the “Beach Level”.*
La Finca de Ana: This Mexican specialties restaurant represents the soul of Mexico in a festive and joyful atmosphere that brings together the country’s most emblematic regional dishes. Located on the “Beach Level”.*
Rodeo Grill: This Western Steakhouse style restaurant features prime cuts and show cooking, and, along with country music and our mechanical bull, will make your dining experience unforgettable. Located on the “Beach level”. *
Las Brisas: This convenient snack bar can be found at beach level, between our main pools.
Kiosko: A contemporary and casual snack bar located by the lobby and movie theater, offering healthy food and a selection of late-night snacks.
The Tea House: This is a family favorite, with a selection of coffees, teas, gelatto, bites, petit fours and cookies, located by the Aquapark.* Subject to availability according to temporality.
- Child programs†
- Exercise gym†
- Meeting rooms†
- Pool†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †Beach volleyball
- Children's program †Adventure Club and Baby Explorer Club
- Fitness center on-site †
- Miniature golf †
- Pool †3 pools, onw which is adults only.
- Spa †
- Teen programs †
- Water activities †Aqua park
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2236 reviews
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Jul 14, 2025Best place to build memories !
The resorts / spa was exceptional and even more beautiful in person. The entire experience was amazing and the staff was extremely helpful especially Ivan and Celia, whom both ensured my son got all the sweets he desired ! The food and drinks were delicious and the resort was well maintained. This is the best family friendly resort I’ve experienced and highly recommend.
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Jul 13, 2025
great good and many activities for kids.
It was really good. I was amazed by how good the food was and how many options there were. generally food at resorts is not very good ( I have been to a few), but this was very, very good.
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Jul 12, 2025
Thank you!!
We had a lovely 5 days stay here. Me and my 3 daughters (14,13 and 9) had such a good time. they have endless activities from morning to night for the whole family! the food is GREAT!!! I want to give a special shoutout to angel aka chocolate! he got the place going!! thank you so much everyone for a lovely experience. will definitely be back!!
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Jul 12, 2025
Awesome Resort
Sensira is an awesome resort!! We paid a little more for the Amber rooms, and it was well worth the money. We definitely got our money’s worth in food and amenities. The staff were amazing! I never saw an employee who wasn’t smiling and kind. We had excellent butlers who always made sure we had everything we needed. Our favorite place to eat was the steak house. Ana took such good care of us! She is a kind, hard working, funny lady! The only downside was the seaweed which is not the fault of the resort. We will definitely come back!!
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Jul 11, 2025
it was amazing, i came with my boyfriend and a time was definitely had. everyone here is so nice and welcoming. so great
domingo and justo the bar tenders, as well as humberto, rafael, and joao the butlers were actually amazing. Muy amable. They were extremely helpful and very nice and welcoming. will definitely come again and look for those people, ESPECIALLY those bar tenders!! they deserve a raise. treat them well please.
- AdvisoryThe Municipality of Puerto Morelos, will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.67 USD) per room, per night for the Environmental sanitation fee until further notice This amount is a mandatory charge that should be paid, per room, per stay and is not under the discretion of guests or visitors. During check-in, the fee could be paid in Mexican pesos, American dollars, or credit/debit cards.
- AdvisoryIn Sensira Resort & Spa Riviera Maya, will have an additional surcharge to our mutual guests, starting December 1, 2023; which includes Chef John Bertrand's 9-time degustation menu, with premium seasonal ingredients, along with wine and cocktails pairing. The additional price per adult is USD 65, including taxes.
- AdvisoryThe Municipality of Puerto Morelos will be charging an Eco Tax of $1.70 USD per room per night for the Environmental sanitation fee until further notice. This amount is a mandatory charge that should be paid per roomper stay and is not under the discretion of guests or visitors. During check-in, the fee could be paid in Mexican pesos, American dollares, or credit/debit cards.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18