Resort Details

OnSite Dining
  • Various Bars
    Knights English Pub. Located on the second floor with an incredible view of the property’s interior, with a combination of big screens and table games to offer a perfect entertainment. 

    Amber Lounge. Enjoy a spectacular view of the Mexican Caribbean, located on the 4th floor overlooking the ocean. Pamper yourself with incredible premium drinks and delicious sandwiches. 

    Serendipity Music & Bar. Fun, music and sports are the main activities here, on the 1st floor.

    Coral Bar. Our beach bar is perfect for enjoying a refreshing drink while working on your tan. Located by the infinity pool.

    Lobby bar. This elegant bar is located right in the middle of our lobby area. Enjoy your favorite drink or just enjoy the view of the heart of our property. 
  • Various Restaurants
    La Pergola: A buffet style restaurant with an extensive selection of international cuisine for all tastes, offering air-conditioning and located by the lobby. Breakfast , Lunch and Dinner, every day of the week. * 

    Galerie Des Sens**: Sophisticated restaurant offers signature cuisine, creation of the renowned Mexican chef John Bertrand; in an intimate atmosphere inspired by the Louvre museum, with a defined menu. Adults only. Located on the second floor. Reservation required**.
    **Dress code: elegant (gents: long pants, collared shirt, closed shoes. Ladies: dress, slacks, shoes, sandals).

    La Tentazione: An exquisite Italian specialty restaurant with an intimate atmosphere inspired mainly by the cuisine of northern Italy. Located on the “Beach Level”.*

    La Finca de Ana: This Mexican specialties restaurant represents the soul of Mexico in a festive and joyful atmosphere that brings together the country’s most emblematic regional dishes. Located on the “Beach Level”.*

    Rodeo Grill: This Western Steakhouse style restaurant features prime cuts and show cooking, and, along with country music and our mechanical bull, will make your dining experience unforgettable. Located on the “Beach level”. * 

    Las Brisas: This convenient snack bar can be found at beach level, between our main pools.

    Kiosko: A contemporary and casual snack bar located by the lobby and movie theater, offering healthy food and a selection of late-night snacks. 

    The Tea House: This is a family favorite, with a selection of coffees, teas, gelatto, bites, petit fours and cookies, located by the Aquapark.  
    * Subject to availability according to temporality. 

On-Site Amenities
  • Child programs†
  • Exercise gym†
  • Meeting rooms†
  • Pool†
  • Spa†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach †
    Beach volleyball
  • Children's program †
    Adventure Club and Baby Explorer Club
  • Fitness center on-site †
  • Miniature golf †
  • Pool †
    3 pools, onw which is adults only.
  • Spa †
  • Teen programs †
  • Water activities †
    Aqua park

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2761 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely resort in the beach, great activities for kids

    The zip line was awesome! My daughter (6 years old) went almost every day. Sami was fabulous!

    Feb 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We’re down here for a family vacation with a 10 year-old and a five-year-old getting away from the snow. It’s been a fan

    One of the best experiences was the core memories that Sammy working the zip line gave us. Awesome experience my daughter will remember.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Zipline

    Samy at the zipline was really good with the kids.

    Feb 04, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Smells bad and the service isn't good

    The hotel has a bad smell, and they use a ton of air freshener to try to cover it. I didnt get room service for 3 days, even when I requested it. I also brought my own dairy alternative products, due to allergy. They kept it for me in the fridge, when I was leaving and wanted to take the remaining product home, like 4 yogurts and a milk, they had thrown everything out. I'm pretty upset and there's no one to talk to.

    Feb 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A hidden Resort for all ages

    Christmas & New Year’s was amazing at this hotel we were a group of family & friends all ages & everyone found to have a good time,hotel with great location & service thank you Isaias,Luis bartender,Ana server,our concierge Rafael,Álvaro, our rooms were beautiful spacious and nicely decorated, they have a lot to do for all ages even mini golf and cinema! Thank you to the management tireless Andre in entertainment Giancarlo always checking on our service,Gabriel New Year’s Eve party was amazing congratulations to all the staff! 👏

    Jan 29, 2026
Hotel Advisories
  • AdvisoryIn Sensira Resort & Spa Riviera Maya, will have an additional surcharge to our mutual guests, starting December 1, 2023; which includes Chef John Bertrand's 9-time degustation menu, with premium seasonal ingredients, along with wine and cocktails pairing. The additional price per adult is USD 65, including taxes.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: $4 (Plus Taxes) per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18

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