Serenity at Coconut Bay - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

1920 reviews

• 

  Serenity is the BEST

  This location is exceptional and there is no other hotel that compares to the service you will receive at Serenity. It is unmatched . This is the perfect location for couples celebrating anything. The atmosphere is so relaxing and one in which all needs are met. The rooms are spectacular and the entire vacation could be spent in the room itself. The rooms are exceptionally clean, well designed, and quiet. The amenities cannot be matched. We ate at the Great House restaurant every night and the food was top tier. This is an all inclusive location in which everything is really included from the best drinks, the best food, and great activities. The butlers go above and beyond to ensure that your vacation is everything that you want it to be. By the time we left everyone felt like family. The massage therapist at the spa were also exceptional.

  Dec 10, 2025
• 

  Lovely experience

  Serenity at Coconut Bay is the perfect couples getaway if you are looking for the following: 1) accommodating, kind, attentive staff that make you feel like a friend immediately; 2) a clean, comfortable, exclusive feeling room; 3) good food and drinks; and 4) couples experiences (massages, sunset cruise) from the grand romance package that are fun and memorable. 15 out of 10 experience. Please go. You won’t be sorry you did.

  Dec 08, 2025
• 

  A perfect anniversary trip location

  We had a wonderful time at Serenity. It was a beautiful place, the food was excellent, and all of the staff were very friendly and caring. A very special thanks to our butler, Davidson, he was so kind and helpful, and we really appreciated everything he did to make sure our stay was perfect. We hope to return one day!

  Dec 05, 2025
• 

  Amazing Getaway

  We loved our stay last week at Serenity! If you are looking for a romantic, quiet, and peaceful getaway-this is it! The included room service and plunge pool makes it so easy to stay in your room and relax if your prefer. Our butler was Kaisha, and she did such a phenomenal job during our stay. She was so attentive to detail on our initial preferences sheet that we submitted, and she did everything she could to make sure our stay was special. Highly recommend!

  Dec 02, 2025
• 

  Serenity is definitely the right name for this adult-only, all-inclusive resort on beautiful St Lucia

  My wife of 32 years and I spent a "just because" week at Serenity the week before Thanksgiving and we had a wonderful time. We had never stayed at an all-inclusive resort, let alone an adult-only resort, so we didn't know what to expect. Also, our experience in the Caribbean was limited to 1 week on Turks & Caicos 2 years ago (which we thoroughly enjoyed) and briefer stops on a few islands during Disney cruises. Serenity is an absolutely blissful oasis even though it's connected to the larger Coconut Bay resort. With only 36 villas, it is wonderfully small and intimate and never feels crowded even though there is only one pool (with pool bar!) and one restaurant {Greathouse). While you are free to experience the amenities at Coconut Bay, we rarely left Serenity except to shop at the main resort for souvenirs or to experience the extras included in the "Romance Package" with stays of 7+ nights which included a private island tour and a sunset cruise. We're glad we did the island tour and sunset cruise, plus we experienced the in-room massages and poolside cabana dinner included with the package (which also includes a full day in a pool cabana and another full day in a beach cabana) but if we return we would opt-out of everything except the pool and beach cabanas (plus add additional days of each!) because they were the highlights of our trip. This is a legitimate 5 star resort but here are a few minor quibbles to keep it real. The Greathouse restaurant is excellent and the service is wonderful, and overall there is a great variety of menu options for each meal, but I would veer toward the chicken and fish and away from the beef. The "house" wines are mediocre (we like reds and they offered a merlot, pinot noir, cabernet and malbec but none were anything to write home about) so stick with cocktails. In terms of beer, the draft selection is limited and no IPA options but I enjoyed Piton, the local lager, and they'll stock your mini fridge with it and also stock a cooler for your beach cabana day so ask for extra! Limited TV stations in-room for sports enthusiasts. I know, you're on a beautiful tropical island so TV shouldn't be a priority, but nevertheless it's strange that CBS and ABC are included (as well as ESPN) but not FOX or NBC. And yet the pool bar had access to all US networks and pretty much any sports channel (although sometimes spotty reception). The website says you'll be contacted by your butler a few days prior to your arrival but we never heard from him. He was excellent while we were there, but another couple said the same thing. They do provide a pre arrival form on their website so our recommendation is to fill that out completely and include your in-room liquor requests in the comments section. They will provide 2 bottles of your favorite liquor (we chose Grey Goose Vodka and Woodford Reserve Bourbon) and both were in the room when we arrived. They do NOT replace these if you use them. Other comments - #1 concern of mine was dress code for dinner which says long pants and dress shoes for men. I brought several pairs of long pants and one pair of dress shoes and never used them. I asked our butler upon check-in whether I really needed to wear long pants at dinner and he gave me an emphatic "no" saying the dress code was "resort casual" and I never once felt under dressed wearing nice shorts, a collared shirt and sandals to dinner, and I was in the vast majority, Guys, leave your long pants and dress shoes at home but by all means don't go to dinner in a T shirt and baseball cap. You'll save 5 pounds of luggage weight! #2 - gratuities. Technically, gratuities are included but they will give you a check-out message saying that gratuities are accepted for exceptional service and you will definitely want to acknowledge the great service you experience throughout your stay. You can recognize specific people with a personal card (which we brought along with us) or use the envelops provided in the room to give general tips for restaurant staff, housekeeping, etc. Everyone should do their own thing, but we brought several hundred dollars with us and used all of it. You can also charge gratuities to your room if you're short on cash, otherwise either hand deliver to those who provided outstanding service (there will be many!) or place envelops into the secure "drop box" at the concierge hut near the pool (your butler will show you where it is). Keep in mind that most employees have at least one day off so be prepared to hand deliver to a great server at least one day before your departure. There was a super sweet young woman who delivered our coffee every morning and we're so glad we had a card ready for her the day before we checked out because our check-out day was her day off and it was so gratifying to speak with her. #3 - airport is super small. After you collect your bags and are heading to the Serenity desk outside to get your transfer to the resort, you are 50 feet from the desk so politely refuse the eager porters who want to help you with your bags and you will feel obliged to tip. #4 - yes the Atlantic-facing beach has seaweed constantly washing up. Staff are continually cleaning it up but this will never be a powdery white sand beach. Having said that, we really enjoyed our beach cabana day. The beach near the Serenity resort is virtually non-existent but the beach cabanas are on the far side of the resort north of the larger Coconut Bay resort and are the widest in the area. There is also a great beach bar near the cabanas which opened around 111am on the day when we had our designated beach cabana day. Right next to the beach bar is a shaded area with many first come first serve lounge chairs so you can go early and reserve a spot before everyone else shows up and the party starts at 11am when the bar opens. #5 - this is a "serene" resort for couples but there is nightly entertainment at the pool and the music is usually quite loud so you can either sit outside on the deck of the Greathouse or if you want to actually have a conversation with your partner you can ask to sit inside (even though the DJ one night opened the door and implored us to participate in the outside festivities). #6 - room categories. We stayed in a premium suite. We originally booked a Grand suite but I realized we had a football game to attend that week (oops!) so we rescheduled for the following week and only premium suites were available. We loved our suite and think a premium is fine because it includes a slightly larger room with a couch facing the TV whereas the regular suite only has a single chair which isn't ideal for a couple. If we visit again (a distinct possibility!) we'll book a Grand suite which has a larger outdoor area and plunge pool + walk-in closets vs. wardrobes. #7 - St Lucia is a beautiful, lush volcanic island (we've been to Hawaii 3 times) but it looks very impoverished outside the resort. It's a bit depressing venturing outside the resort and while the island is described as safe, we probably wouldn't venture outside the resort if we return #8 - This resort was as close to paradise as we've ever experienced. Besides being a lovely enclave, the service was beyond belief, and we were so impressed with the warmth of the hospitality. We went into this vacation thinking it was a "one and done" (because we have so many places we haven't experienced), but we are seriously considering a return trip based on how extraordinary our experience was. #9 - we understand that Serenity will be undergoing an expansion so there could be some noise/disruption while they add new units (plus new pool and restaurant) just south of the current resort. We sincerely hope this won't take away from the 'serenity' of the current resort and that Serenity will continue to be the ultimate Caribbean escape for this NJ couple.

  Nov 30, 2025