Hotel Promotions
Child Stay Free.
One child up to age 12 stays free when sharing the room with 2 adults.

Additional Information. 2nd child ages 6-12 and Juniors ages 13-17 will pay listed rates rates.

Applicable Dates:
Booking Dates: 28 Aug 2026 to 24 Sep 2026
Travel Dates: 28 Aug 2026 to 31 Aug 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Guaranteed Upgrade
Guests will receive a Guaranteed Upgrade to the Next Room Category upon arrival

Additional Information. 
Applicable Dates:
Booking Dates: 28 Aug 2026 to 24 Sep 2026
Travel Dates: 28 Aug 2026 to 20 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Special Inclusions
Guests will receive 20% off Spa Services per room per stay

Additional Information: Valid for up to 50 minute spa services. Not redeemable for cash

Applicable Dates:
Booking Dates: 28 Aug 2026 to 24 Sep 2026
Travel Dates: 28 Aug 2026 to 31 Aug 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Booking Bonus
Guests celebrating their honeymoon with us will receive:

*  One bottle of wine in room upon arrival (brand at hotel discretion)
*  Fruit basket in room upon arrival
*  20% discount at spa and beauty salon

To receive this offer, just enter ""HONEY"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Applicable Dates:
Booking Dates: 10 Jun 2021 to 19 Dec 2027
Travel Dates: 20 Dec 2021 to 19 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The all-inclusive program includes the following amenities:

* Welcome drink at arrival.

* International buffet and a la carte menu – breakfast, lunch & dinner.

* Unlimited dinners at the a la carte specialty restaurants. Reservation is required, dress code applies.

* Domestic and international beverages by the house from 11:00 a.m. to 01:00 a.m. at the Hotel restaurants and bars (all beverages are by the glass, one per time. According to restaurants & bars schedule).

* Mexican Fiesta every Thursday (when weather permitting).

* Sunday Champagne Brunch with live Mariachi and Marimba music.

* 24 hrs Room Service (Room service accompanied of food & non-alcoholic drinks per service.)

*  Free wireless WiFi at Rooms, Lobby and pool area up to 5MB**

* Beach and pool waiter service.

* Day and night activities; entertainment for kids and adults according to a weekly program.

* Free access to Sheratoons Kids Club (Xbox’s and Wii are available) and Mini Disco for children ages 5 - 12.

* Safety deposit box with space for laptop

* All taxes and gratuities included.

Important Information:  Redemption information will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 01 Jul 2024 to 19 Dec 2027
Travel Dates: 20 Dec 2024 to 19 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars

    - Embarcadero Gastro Bar 

    - Pool Bar La Palapa 

    - Pool Bar La Carreta 

    - Lobby Bar

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

  • Various Restaurants

    Reservations are required, and a dress code applies.

     - La Villita Restaurant – International buffet and à la carte menu (Breakfast, Lunch & Dinner)

    - Gaviotas Restaurant – Mexican Gourmet (Dinner à la carte, 12 years and older only)

    - Trattoria Al Fresco – Italian (Dinner à la carte)

    - IL Pescatore – Seaside Grill (Dinner à la carte)

    - La Pergola – Snacks (À la carte)

    - Pizzería Alfresco – Pizzas (À la carte)

    - Punta Sal – Seafood & Steak

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Room Type
  • Gardenview

    Bedding: 1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.  

    *All rooms feature a Sheraton Signature Sleep Experience bed.


    Occupancy limits: 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 5 stay free in existing beds when sharing a room with at least 2 adults.
    • Air conditioning
    • Alarm clock
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Safe
    • Telephone
  • Deluxe Oceanview
    Bedding: 1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.
     
    *All rooms feature a Sheraton Signature Sleep Experience bed.

    Occupancy limits:3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 5 stay free in existing beds when sharing a room with at least 2 adults.
    • Air conditioning
    • Alarm clock
    • Cable television
    • Coffee/Tea Maker
    • Data port*
    • Hair Dryer
    • Internet access*
    • Safe
    • Telephone
  • Sheraton Club

    View: Impressive Banderas Bay view.

    Bedding:  1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed. 

    *All rooms feature a Sheraton Signature Sleep Experience bed.

    Occupancy limits: 2 adults, 0 children, 2 total

    This room category is for adults only and no children are allowed. 

    Additional Amenities:  Exclusive Sheraton Club amenities include continental breakfast and evening hors d'oeuvres and wine complimentary at the VIP lounge, butler service, and private beach area.

    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Cable television
    • Coffee/Tea Maker
    • Data port*
    • Hair Dryer
    • Safe
    • Telephone
    • Wireless internet connection
  • Grand Deluxe

    View: Stunning full bay view to both Cape Corrientes and Punta de Mita tips.

    Bedding: 1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.

    *All rooms feature a Sheraton Signature Sleep Experience bed.

    Occupancy limits: 3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 5 stay free in existing beds when sharing a room with at least 2 adults.

    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
    • Telephone
  • Sun Terrace

    View:  Second to fourth floor location with views to lush gardens and pool.

    Bedding: 1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.

    *All rooms feature a Sheraton Signature Sleep Experience bed.

    Occupancy limits:3 adults, 2 children, 4 total

    Maximum of 2 children through the age of 5 stay free in existing beds when sharing a room with at least 2 adults.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Slippers
    • Telephone
  • Oceanfront Terrace

    View: Second and fourth floor with spectacular low rise views both overlooking the pool and the ocean surrounded by palm tree gardens.

    Bedding: 1 king bed or 2 double beds. Bedding requests are based on availability and cannot be guaranteed.

    *All rooms feature a Sheraton Signature Sleep Experience bed.

    Occupancy limits: 3 adults, 2 children, 4 total.

    Maximum of 2 children through the age of 5 stay free in existing beds when sharing a room with at least 2 adults.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Shower
    • Slippers
    • Telephone
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service*
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children programs
  • 24-hour front desk
  • 24-hour room service*
  • Accessible rooms
  • ATM/Cash machine*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Business services*
  • Children programs
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pets allowed*
  • Pool
  • Restaurant*
  • Safe deposit box
  • Sauna*
  • Shopping mall*
  • Spa*
  • Tennis court*
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports*
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services
  • Sheraton Buganvilias Resort & Convention Center is a gem among Puerto Vallarta’s wedding sites, providing elegance, exclusivity, privacy — whether a large affair or an intimate wedding, you can count on our experience and personalized planning. Host your special day on our charming heart shaped garden overlooking the romantic Banderas Bay. Dance the night away under the stars and mingle with your guests in our award winning gardens, where palm-tree pathways encircle gently lapping pools and waterfalls.

    Please contact the hotel directly for specific questions regarding pricing and availability.

* Fees may apply

On-Site Recreation
  • Children's program, onsite
    Open year round from 10am to 6pm. Available for children 5 to 12 to come and go during hours of operation. Parents must register the kids and must stay on-site.  A Mini Disco is available for children twice a week in the afternoon (subject to hotel occupancy). 
  • Direct access to a beach
  • Fitness center on-site
    At Sheraton Fitness Center, we make staying fit easy and enjoyable, even while traveling. Our top of the line gym equipment and adherence to quality standards ensure a premium experience. We understand that exercise and travel go hand in hand, which is why we have designed our fitness program to help you achieve your wellness goals. Focused on four key areas, Mindset, Movement, and Recovery, our approach supports your overall health and well-being.
     
    In addition to the gym, stay active on our four tennis courts (fees may apply) offering you even more options to maintain your fitness routine while on the go.
  • Hot tub
    1 Outdoor Hot Tub
  • Non-Motorized Water Sports *
    Arranged with concierge; available from independent providers.
  • Outdoor pool
  • Pool
    There are 2 huge beautiful pools on site with swim up bars.  One has an open jaccuzi and waterfalls and is a quiet pool. The other offers pool activities. Both pools are heated.
  • Spa *
    The best exclusive Spa experience in town, rejuvenate your senses at our Private Label Spa Maiavé, featuring a hydrotherapy circuit designed to leave you feeling refreshed and revitalized. Fees May apply. 
  • Tennis court *
    There are 4 lit tennis courts onsite.
Off-Site Recreation
  • Gambling *
  • Golf *
    Golf Course located within 5 Miles of Property.
On-Site Attraction
  • On-site Entertainment
    Dynamic entertainment: From themed nights to beach and pool volleyball, ping pong tournaments, and a vibrant Kids Club offering Mini Disco, Games, and Movies, there's always something exciting happening for guests of all ages. Delight in the vibrant culture of Mexico with our signature Mexican Party and Sunday Brunch, featuring unlimited mimosas, live mariachi music, marimba performances, and more all included in our All-Inclusive Plan, ensuring unforgettable memories without any extra charges.
Off-Site Attraction
  • Art Galleries and shopping
  • The famous boardwalk "El Malecón"
  • The main Church, Our Lady of Guadalupe Parish
  • The main square and City Hall
  • Other Local Attractions
    Extreme sports have become an increasingly popular part of more and more vacations. From bungee jumping to tumultuous hiking through the Sierra Madre Mountains, Puerto Vallarta offers some of the most exciting 'extreme sports' activities in the entire world. Mexico's hideaway is more than just sun, sand and beaches-adventure-seekers can see just how much fun 'getting wild on PV' can actually be.

* Fees may apply

Fronting a pristine stretch of white-sand beach, and nestled amidst the awe-inspiring Sierra Madre Mountains, this upscale resort provides the perfect setting for a romantic honeymoon or anniversary. Surrounded by award-winning gardens, it boasts open, airy accommodations, breathtaking ocean views, a dynamic spa and an eclectic selection of restaurants and bars and just a short 10 minute walk to downtown Puerto Vallarta. Experience breezy days and starry nights during stays at this inviting Mexican hot spot.

Property Information

Year Built: 1980
Last Renovation: 2020
Accessible rooms: 4
Floors: 13
Total rooms: 473
999 Medina Ascencio Blvd., Puerto Vallarta, JA, 48333, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 9509 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Painting together

    Painting w/ the family was very nice

    Aug 28, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Unsure

    The hotel delivered an excellent experience thanks to its outstanding team. The bellman, desk clerk, room service, and housekeeping staff were all exceptional, providing warm, attentive, and professional service throughout our stay. However, our experience at Fiesta Night was disappointing. The food service workers collecting money were unprofessional and created an uncomfortable interaction that contrasted sharply with the otherwise high‑quality service we received. Despite that isolated incident, the hotel staff as a whole were wonderful, and we appreciated their dedication to making guests feel welcome.

    Aug 19, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Not Your Average Sheraton! One of the Best Hotel Experiences in Puerto Vallarta

    Sheraton Buganvillas completely exceeded my expectations! This is definitely not your average Sheraton. From the minute I checked in, down to the welcome amenity in my room, I felt so welcomed. The hospitality to the amazing culinary experiences at Gaviotas and Umai, every detail was on point. The tasting menu was a foodie’s heaven, with the executive chefs each presenting a dish. Chef Fidel and his team at Umai were exceptional. The sushi experience was not something I expected. Maiavé Spa was one of the best spa experiences I’ve had in Puerto Vallarta. Beautiful facilities and pure relaxation. You can leave me at the cold plunge all day. I needed that reset. As an event planner, I can also see why this property is such a great fit for destination weddings, meetings, conferences, and special events. Great spaces, strong food and beverage, wonderful hospitality, and a location close to both the airport and Malecón. I came for work, but I’ll definitely be back with my family. Thank you Julieta and the entire team for an amazing experience!

    Aug 19, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Te tratan como Mexicano y te cobran como gringo

    The resort it’s absolutely gorgeous to bad we had a really unpleasant experience with one of the restaurants we acquire the all inclusive package for a whole week and we love the food and the service except on the restaurant called Mar y Tierra the atmosphere is good but the manager and some of the waiters shouldn’t be working there because if you Hispanic they will not threat you the same as the o the era tourists specially a waiter named Vidal he tough that because we were Hispanics we wouldn’t tip so he helps us with a bad attitude We acuities a time share before this incident and I almost made me cancel it in the other hand we highly recommend to go and visit the restaurant called Las Gaviotas that made us stay with our time share still The waiters are the best people that Vallarta could have specially Manuel the waiter and Manuel the Manager super educated and very respectful persons Manuel will explain every single plate and he will Make you feel special so thanks Gaviotas for making us continue with the purchase of the timeshare we look forward for the next Visit there And I will like to thank the guy of the Nieves this guy stays out of the Sunday brunch restaurant handing the most delicious handmade ice cream My recommendation to the resort management is to have the Manuel’s from las Gaviotas train the other servers of the Mariscos restaurant they need to have more manners and education towards all people not just a few thanks

    Aug 18, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing service

    Enrique Escudero from La Vitta gives amazing service. He always makes you feel like family and goes the extra mile to make sure you’re happy.

    Aug 08, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel does not accept spring break groups.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    For the comfort of the guest, in 2016 a cashless policy has been instituted on property. The consumption venues such as restaurants, bars, room service, as well as the spa among other services, do not accept cash payments; therefore, it is strongly suggested to establish a credit line upon check in with credit or debit card. A cash deposit will be requested if other forms of payment are not available, any balance will be returned upon check out.

  • Pet Policy : Pets Allowed: Extra charges per dog per night. This charge is non-refundable cleaning fee per stay; maximum of 1 pets allowed. The clients will be required to sign a pet waiver upon check in. Regulations and conditions may apply.

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