Built around legendary Pu‘u Keka‘a (Black Rock) on 23 oceanfront acres and the world’s favorite beach, Sheraton Maui Resort is where exceptional location finds deep intention. While our nightly lele kawa (cliff diving) ritual is most famous, every aspect of our spacious retreat welcomes guests to dive into the timeless, rejuvenating essence of Ka?anapali. From exhilarating ocean adventures to soothing treatments at The Spa at Black Rock. From deeply rooted cultural journeys to bright and refreshing cocktails served poolside. And around every corner you’ll discover spectacular views and wide open spaces for soulful reflection and a deeper connection to nature. With 83 percent of rooms offering pristine views of the ocean and neighboring islands, Molokai and Lanai, there may be no land-based vantage point better for watching whales and the sun setting into the Pacific. Experience Maui more deeply, where the Ka?anapali resort lifestyle was invented - and perfected.

Property Information

Year Built: 1963
Last Renovation: 2018
Accessible rooms: 17
Air conditioned guest rooms: 508
Floors: 6
Nonsmoking rooms: 508
Total rooms: 508

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The following fee is charged and collected by the hotel either at check-in or check-out. Rollaway Charge: US $30 + 17.416% tax per room, per night This fee is subject to change. The hotel can provide current inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed resort fee of $40 plus tax per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory Prices are based on single or double occupancy. Additional occupants may incur a charge of $89 plus tax, per person, per night. These charges as well as the Resort Fees will be collected upon check-in by the hotel and are subject to change without notice.
Advisory A minimum self parking fee of $39 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $49 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Resort Charge inclusions will be as follows:

Daily shuttle service with routes within Kaanapali Beach Resort area and Lahaina

Welcome shell lei

Enhanced Wi-Fi access

Wellness offerings

Cultural activities 

Daily Go-Pro rental

Daily use of tennis and pickleball courts and equipment

Hawaiian tote bag

2 Refillable water bottles for use at the resort’s complimentary filtered water stations

Fitness center

Raw Elements reef-safe sunscreen dispensers throughout the resort

* Marriott Bonvoy Elite Members receive two (2) daily non-alcoholic Hula

Punch drinks at The Sandbar lobby bar.

For new bookings as of OCT 03, 2023 for travel beginning April 01, 2024, the

Resort Charge inclusions will be as follows:

-Enhanced WI-FI access (was: Unlimited wireless high-speed internet access in guestrooms, lobby, pool bars, and Hoku Rotunda)

-Ouldoor fitness activilies including Yoga and interval training (was: Yoga class)

-Daily cultural activities for up lo two guests, including hula lessons, lei making, fire knife instruction, and more (was Hawalian cultural activities)

-Revised: Daily shuttle services with routes within Kaanspali Beach Resort area and Lahaina (was:

Scheduled shuttle service lo Westin Maul Resort & Spa, Westin Katpapali Ocean Resort Villas, and historic

Lahaina Lown

-Two refillable Sheralon Maul water pouches for use al the resort's complimentary filtered waler stations (was: Water botle with filling stations located throughout the property)

-Hawalian tote bag upon check-in (was: Signature logo Hawallan tote bag)

-Welcome Shell Lei

-Use of two adult pool floats daily

-Daily use of tennis courts, including tennis racket, and lennis ball rental for two guests

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5320 reviews
  • 4.0 star tripadvisor rating
    Great location, dated rooms

    Can’t beat the location on Kaanapali beach and a short walk from restaurants and shopping. Gorgeous view of black rock and you great snorkeling with a short walk from the room. Rooms are dated. The rooms with two beds are full size, not queen and very soft/well worn.

    Apr 05, 2024
  • 5.0 star tripadvisor rating
    Whales, whales, and more whales

    This hotel had one spectacular feature that eludes the other Kaanapali hotels- elevation over black rock. This provides a panoramic vista of this area of Maui- excellent for spotting whales, seals, spinner dolphins, turtles, and sunsets. Very clean and beautifully groomed grounds, friendly staff, great food and drinks.

    Mar 25, 2024
  • 1.0 star tripadvisor rating
    Stay anywhere by Whalers village but here!

    This is a terrible resort, run down, no pool side service when they say they have it. Side tables at pool never cleaned sticky and dirty. Not even close to a 4star resort. Hard to come all this way and get poor service and run down resort. Very cold pool not heated at all kids complaining the can't last long in the temp of pool.

    Mar 20, 2024
  • 5.0 star tripadvisor rating
    Wonderful Resort / Beautiful Views / Great Venue for Work Conference

    The resort is right on the beach, it's clean and the staff is very friendly. The lobby has a large lounge and balcony with beautiful views of the ocean and is great for watching the gorgeous sunsets! There is a beachwalk that leads right to Whaler's Village shopping area, restaurants, water excursions and other resorts (short 10 minute walk), which is really convenient. The rooms are spacious and clean! The gym is adequate worked for what I needed it for. The resort restaurants all had a variety of food choices and the food was good. I enjoyed a 80 minute massage by the ocean, which was absolutely wonderful! It was a great place for a work conference!! I would definitely return to the Sheraton Maui Resort and Spa for pleasure or work.

    Mar 19, 2024
  • 5.0 star tripadvisor rating
    Beautiful stay during whale season!

    Stayed in Moana building which was beautiful mainly for the view. We heard and saw whales all day and night. Also saw turtles and dolphins. It was amazing. Little bit of a walk to the main resort which we didn’t mind because it was quiet. The resort was full but it didn’t feel cramped. Housekeeping kept our room very clean and well stocked. Staff very friendly. Very central to activities and the action. We’d love to stay again and probably will!

    Mar 04, 2024