The Shore Club Turks and Caicos

Customer Ratings & Reviews

TripAdvisor Traveler Rating

858 reviews

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  Amazing Vacay!

  We had an amazing family vacation at the Shore Club! Mark Sanchez helped us out with anything and everything we needed during our stay! We truly had first class service! The pools and restaurants were the best! This side of the island also has a nice breeze!

  Aug 01, 2026
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  First class

  Incredible trip. Beautiful water. Great food. Mark Sanchez our personal concierge made the experience truly first class.

  Aug 01, 2026
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  Shore Club Service Amazing

  Kongkea Som Butler was amazing for your group. Shore Club was excellent with service throughout the resort. Rooms was nice and clean. Great food as well. Loved the resort but Kongkea made the stay pleasurable.

  Jul 31, 2026
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  Great Experience because of Service

  The Shore Club is a beautiful property with gorgeous turquoise water. There was a bit of seaweed during our stay, but the beach was still beautiful. What truly made our stay exceptional was our butler, Mark Sanchez. He was absolutely amazing—attentive, thoughtful, and always made sure everything was perfectly taken care of. Our experience truly would not have been the same without him! Special thanks as well to Mikenson from housekeeping and Geraldine, our room attendant, for their wonderful service. Thank you for making our stay so special!

  Jul 19, 2026
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  Stunning Property on Long Bay, Service Falls Just Short of Five Stars

  Four stars. The Shore Club is a stunning property, recently built, beautifully completed, and clearly well maintained. The design throughout is gorgeous, from the tastefully decorated lobby to the rooms themselves. We had the chance to stay in a two bedroom penthouse on the top floor, and it was spacious, private, clean, and laid out in a way that truly felt like home. The views of the beach were breathtaking, especially at night when they light up the water. It’s mesmerizing, and the color of the water is simply beautiful. The unit had everything, a full kitchen with full size appliances, and an amazing bathroom stocked with luxurious bath amenities that smelled wonderful. The Shore Club is about fifteen minutes from the airport, an easy taxi ride. It sits a little away from the restaurants on Grace Bay, but nothing on the island is hard to reach since everything is so close. Where the Shore Club falls short of a true five star experience is service. Reception was friendly one day but not much next day, and overall the service didn’t match the level of the property. Small room service requests required repeat visits, and nothing felt personalized. The biggest disappointment was breakfast. The food itself was fine with decent variety, but servers stood around chatting, and when I asked for juice, they simply pointed toward the buffet rather than offering to bring it. There were also quite a few small bugs at breakfast, and I got some bites, so pest control could use attention. Sui-Ren, the signature Japanese-Peruvian restaurant, serves pretty good sushi. It is solid for the island, and the space is beautifully decorated. My one note is that the open air areas, both the restaurant and the lobby, run a bit hot and could use more fans. Overall, this is a beautiful place to stay on Long Bay Beach, which is stunning if you enjoy a windier beach compared to Grace Bay. Long Bay is known for its wind, making it a hotspot for kite surfing, and even if you don’t kite surf, it’s gorgeous just to sit and watch. And if the beach feels too wavy, there are plenty of pools with beautiful, private seating areas right by the pool. The property is exceptionally well executed. The service just needs to catch up.

  Jul 17, 2026