Resort Details
- Bar- Golden Hour- Monkey Bar- Smoke & Mirrors (Cigar Bar)- Coffee Bar (The Press)- Juice Bar (Verde)
- BungalowBungalow is a poolside retreat tailored for kids to soak up endless fun in a serene and cozy setting, with captivating mocktails and kid-friendly snacks.
- CaracolCaracol is a serene and seductive, Mexican-influenced restaurant specializing in fresh-from-the-ocean seafood, gently cooked over fire, with refined meat and vegetable dishes inspired by the cuisine of the Mexican coast.
- Fi’liaFi’lia celebrates a genuine approach to Italian cuisine with a hint of Mediterranean influence, using recipes and traditions passed on from generations of women.
- Hudson TavernHudson Tavern is a diner-inspired sports bar bringing iconic flavours straight from the streets of New York, serving recognisable American classics with a modern twist.
- The MarketThe Market will be a buffet serving an abundance of the finest local and worldwide dishes and flavours, leaning on fresh local ingredients and premium global favourites.
- UnionUnion is a casual New York steakhouse that champions delicious and authentic meats and hearty vegetables with a vibrant and festive atmosphere.
- 24-hour room service†
- Accessible rooms†
- Air conditioning
- Baggage hold†
- Baggage Storage†
- Concierge desk†
- Free Wi-Fi
- Laundry Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Golf †
- Gym †
- Kids beach club †
- Pool †
- Spa †
- Water activities †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
821 reviews
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Jul 10, 2025Vacay Fun!
Hands down best family vacay we have gone on! Beautiful, clean resort, plenty of delicious food. Our favorites were Union (steak) and Filia (Italian). The kids loved The Press and ate their fair share of donuts. Kids had the best time at the water park. The beach had seaweed, but they did best to keep it clean. They kept our room clean. We upgraded to Elite and it was so worth it! We had a jacuzzi top room, omg it was amazing! We also had 2 phenomenal butlers take care of us, every little need and every reservation, and they went above and beyond to make us feel special for our anniversary. Mauricio and Marissa…the best butlers ever! The seating at the kids pool and family pool were a little sparse, but if you’re elite, you have more seating options. We were able to get a cabana when all the “regular” seating was gone which was so good to get out of the sun. Cool teens club and kids club! My son loved going to play in the teens club. Also, took a trip on one is the sailboats. It was so fun! We didn’t know how to steer it, so one of the guys at the stand took us and took so many pics for us! Was a great experience. Anyway, go Elite, get the 5th floor, and be ready for a good time!
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Jul 09, 2025Overall OK hotel
Overall the hotel good. The food was a hit or miss. The service was also the same. The reservation system for the restaurants was a concern. They put us outside in the patio on hot days. We couldn't be seated inside due to table of 10. Dinner is at 9pm. The last call for the kitchen was at 10 pm and they didn't tell us. We couldn't order desserts. The rooms are really comfortable. Shout out to Gaspar for arranging us to go to Cocobongo!!!!!! The ice cream was not hard, it melted by the time you take it outside. There is many various food selection for the breakfast buffet! There are lots of beach chairs on the beach! There family pool should have been bigger. They should not do the aqua classes in the family pool, it should have been at the adults only pool when the pool is triple the size.
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Jul 09, 2025
Great experience!
We had a great time at the resort. Our AMAZING butlers Isaac & Daniel took great care of us. The facility was clean at all times. The beaches were wonderful with very little sea weed to worry about. The food options & quality were top notch. Lots of kid friendly options at the resort. The restaurants could improve on their services. Reservations often meant nothing as we waited extended periods of time to get drinks or even place food orders. Lotus Restaurant was by far the best experience of the trip. Kids enjoyed the hibachi show and food. Overall a great experience here. Look forward to coming back here in the future!
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Jul 08, 2025
Absolutely exceptional service from Arturo!
Arturo went above and beyond to make our experience unforgettable. He didn’t just provide great service—he made every moment feel personalized and thoughtful, anticipating needs we didn’t even realize we had. You can tell he takes pride in what he does, and it shows. Thanks to Arturo, it wasn’t just dinner-it was an experience. If you’re lucky enough to have him take care of you, you’re in amazing hands!
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Jul 08, 2025
Nice time at SLS
Karen in the Market for breakfast is amazing!! She was so helpful, attentive and very nice!! Love her!! She is also at Cleo for lunch!!
- AdvisoryEnvironmental Tax: $2.00 will be charged at the time of arrival.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.